Hotel dengan Pengambilan dari hotel di Medellin

Staff 5* falta de cubiertos en la habitación

Terrible stay in this hotel. I was almost died because of the broken hair dryer and was discriminated by the front desk. And, in the end, I have not gotten any apologize.

酒店服務非常棒，提前到了也可以辦理入住，服務員人員很好主動幫忙提箱子，唯一不足的一點是負責點早餐的人員衹會講西語，不講英文，有點不太方便

We would have rated this hotel at 5* but a checking out issue spoilt the whole stay for us! Yes the room needed a little attention - the shower nozzle hung down out of the ceiling, the shower handle came off the temperature regulator every time you adjusted it, the toilet seat kept falling down & had to be held up for me (male!),, the toilet itself was not fixed equi distant in the space between the shower screen & the wall & made sitting on it uncomfortable as you would then be squashed ........but none of these were major & would not have impacted our stay very seriously. We enjoyed the breakfast & the staff, generally were very good & helpful Upon checking out, we left a 50,000 COP tip. Then, On getting into our taxi, we were called back to be told we needed to pay 50,000 COP for a ”broken door key card”. The previous evening the door card did not work & it was replaced with nothing at that time being said. Now apparently we had ”damaged” it I refused to pay & said if they wanted the money to take it from the 50,000 COP tip I have stayed in hundreds of hotels using electronic key cards & if they ever had a problem, they were reprogrammed or replaced without issue Never have I encountered this situation before & I was annoyed & very disappointed that after a great stay, this was how it ended. As I said, this would probably have been a 5* review.....

Dengan penginapan di Hotel Florencia Plaza di Medellín (El Poblado), anda akan berada dalam lingkungan 5 minit berjalan kaki dari Taman Poblado dan Taman Lleras. Hotel ini berada 3.2 km dari Pusat Membeli-belah Santa Fe dan 0.8 km dari The Dancer's Park.Gunakan peluang rekreasi yang ditawarkan, termasuk tab spa dan sauna.Sarapan penuh percuma disajikan pada setiap hari dari 7:00 hingga 9:30.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan lif. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).Selesakan diri anda di salah satu daripada 60 bilik tamu berhawa dingin. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi menampilkan pancuran mandi dengan hulu semburan mandi hujan.

The hotel is good located in a safe area. You can walk around at night. At walking distance of two shopping malls: Oviedo and Santa Fe. The employees are very friendly and they give excellent service. The only disappointment was that the hotel was under renovation and we were not notified of this, but all the employees did their best to let us feel comfortable. The rooms are very comfortable and clean. They do daily cleanup with fresh towels.Good job.

The Morgana Poblado Suites Hotel's receptionist, Anderson, gives the property a very negative first impression, it was rude and unwelcoming, he didn't greet us. When I approached the reception desk and was asked for our passports by a young lady. They both became immigration inspectors going through the passport. Apparently they were looking for my arrival stamp. I was asked to find it, they weren't going to allow me to stay. When I found the immigration stamp they were looking for, I was asked about employment and what my position was. Anderson was shouting out the questions in front of everyone. Feeling very uncomfortable I went towards and spoke at a normal volume. Also, instead of asking for a credit card he immediately charged the credit card for the number of days I'm staying. What's customary is to give the card number and pay at the end guest's stay. After that ordeal, our room was assigned and we went to Rm. 308. From the moment we entered the room the smell of urine was unbearable, disgusting. I called reception, Anderson, and explained. After 20 minutes waiting a hotel employee shows up and had the audacity to ask us if we had consumed anything from the Mini-Bar, we had not even closed the door because of the foul odor. The positive was that the second room given had the two single beds we had originally requested, the other had one King size bed. The other hotel staff were lovely, during breakfast service they treated guests extremely well. I hope no one goes through what we went through. I will never stay or recommend this property to anyone. El recepcionista del Morgana Poblado Suites Hotel, Anderson, le da una primera impresión muy negativa a la propiedad, fue grosero y poco acogedor, no nos saludó. Cuando me acerqué al mostrador de recepción una joven nos pidió nuestros pasaportes. Ambos, Anderson y la joiven, se convirtieron en inspectores de imigracion revisando el pasaporte. Aparentemente estaban buscando mi sello de llegada. Me pidieron que lo encontrara, no me iban a dejar quedarme. Cuando encontré el sello de inmigración que buscaban, me preguntaron sobre mi empleo y cuál era mi titulo. Anderson estaba gritando las preguntas frente a todos. Sintiéndome muy incómodo me acerqué y hablé a un volumen normal. Además, en lugar de pedir una tarjeta de crédito, inmediatamente cargó la tarjeta de crédito por la cantidad de días que me quedé. Lo habitual es dar el número de tarjeta y pagar al final de la estancia del huésped. Después de esa terrible experiencia, nuestra habitación fue asignada y fuimos a la 308. Desde el momento en que entramos en la habitación el olor a orina era insoportable, repugnante. Llamé a la recepción y le expliqué. Después de 20 minutos de espera aparece un empleado del hotel que tuvo la osadía de preguntarnos si habíamos consumido algo del Mini-Bar, ni siquiera habíamos cerrado la puerta por el mal olor. Lo positivo fue que la segunda habitación tenía las dos camas individuales que habíamos solicitado ori

Very central hotel in a safe area. Super comfortable bed and lovely staff members. The mornings were always fun with the big variety of breakfast buffets and squirrels. My son calls it the squirrel hotel! The view from the hotel is amazing. Also possible to sport in their gym or relax in their rooftop jacuzzi or steamroom

Excellent hotel. No doubt a wonderful setup from check in to check out. Beautiful bars and restaurants. Top notch rooms and view. Shower was a little weak but not too bad. Very clean hotel. Good housekeeping. Can't complain really. Very friendly staff.

Dengan penginapan di Hotel Greenview Medellin di Medellín (El Poblado), anda akan berada dalam lingkungan 5 minit memandu dari Pusat Membeli-belah La Strada dan Taman Lleras. Hotel ini berada 4.4 km dari Pusat Konvensyen Plaza Mayor.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan televisyen di ruang bersama. Ciri-ciri tambahan di hotel ini termasuklah bantuan pelancongan/tiket, tempat berkelah dan dewan bankuet.Nikmati juadah di restoran atau snek di salah sebuah daripada kedai kopi atau kafe. Atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Sarapan Eropah percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 35 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.