Hotel Phuket dengan Kolam Renang

The reception is basic and run down. Initial thought embrace the jungle theme. The trek to our room was long with many steps, not the picturesque route imagined. We went through a very large run down wooden area, maybe a closed cafe. Initially the room looked perfect from the outside. When they opened the door the smell hit us, like a smoke den. So strong you could taste it. Honestly never been in a room anywhere with such a stench. Requested a move which happened promptly, not a problem. When we got to the next room the outside ashtray had been hidden under the table and the room sprayed with eucalyptus to mask the smoke. We requested to move hotels. Our agent couldn’t get us a move for two days which we agreed to. Hotel refunded agent no problem. The rooms have very dark furniture and are very dark. First night in the room I was bitten everywhere. Spent a month in Thailand and not a single bite. This was ridiculous When we met the agent in reception she commented on how many bites I had, yes from last night. The room was sprayed later that day. All our luggage ( waiting to move hotels) was moved. One bag shoved in a cupboard we didn’t know existed leading us to believe we had lost a bag. The whole experience was a nightmare. Breakfast was ok. Limited selection, cold fried eggs Coffee very good. We were shocked that this was the “rock” restaurant in the night. Thank goodness they didn’t respond to our two booking request months earlier for my hubby’s birthday, It really doesn’t deserve the hype. If you are disabled, have problems walking or children this isn’t the resort for you. Our first room had large pebbles on the floor all around the bath in the middle of the room. Not enough room to walk around them. The second room had a large shelf at the side of the bed, why? You needed to get in and out of the bed half way up to avoid knocking yourself. They did offer free evening meal at a local restaurant that they own. Food and service very good, only plus. We had come from a 5* hotel and this was supposed to be a 4.5* something very wrong with the rating system. Would never return. Hotel we moved to, same rating, fabulous! Booking again.

First, regarding the location, given with this price I will rate it five. It provides shuttle bus service transit from the hotel to Patong beach and Big C, which I will say the travelling time is not long, with 10 minutes by taking the bus. Second, regarding the room, it is very spacious and clean, and the whole hotel as well. We love the size of the room and the facilities are also clean and well-equipped. However, what we dislike is the breakfast. The breakfast is tasteless and dirty. We all got stomachache after that. Flies can find everywhere in the restaurant. The staff in the restaurant is not helpful at all.

My first time on Tripadvisor to share some disappointments about the level of services I received upon check-in at this so called ”5-star” hotel. - I am Thai but live abroad. I came home to Phuket to visit my friends and family and chose to stay here to get a holiday feeling while in my home place. - I drove to the resort myself, and came in right past the security box but no one came out to help guide me to where to park or tell me about the lobby location as the lobby is not in an obvious place. - There's a sign pointing to the lobby but the road is very steep and not an easy drive up - I drove right up to the lobby, jumped off the car and came inside the lobby (still with no human contact up until this point) - At the reception, there were two staff there, with no smiles on their face looking busy counting the money. My friend had to say hi to get their attention. - The check-in process was fast and easy but we were disappointed as there were no cold towels nor welcome drinks provided. (I thought this was something to be expected at a 5-star hotel). - The check-in was done within 2 minutes, and we were provided with a room key card but no other information was provided i.e. breakfast time & location and facilities around the hotel. We had to ask for this information as we walk to our room. - There were 4 bottles of water in the room but they were left out of the fridge so none of them are cold and ready to drink. In the 30+degree heat, cold water is something very common in hotel rooms in my opinion and experience staying in hotels in Thailand. - The bed is big but the mattress is very hard and not comfortable. - We're in the room for the past 40 minutes and the air conditioning does not feel anywhere near cool when it was set at 18 degrees. Overall we are very disappointed with the check-in and services at the lobby as both myself and my friend did not feel welcome. The room is another disappointment, no cold water in the room, a hard mattress, the pillows feel cheap and the air conditioning does not get cool. None of our experiences so far feel like any other 5-star hotel we have stayed in before. I would definitely not return here again in the future or not recommend this place to anyone.

Bilik: Tidak besar tetapi bersih dan kemas dengan warna-warna segar Lokasi: Cemerlang! Terdapat kejiranan yang meriah di luar pintu, dan makanan yang lazat terletak di sebelah kiri saya makan dua kali berturut-turut, tetapi apabila saya memesannya, saya mendapati bahawa mangga agak mentah, jadi saya mencuba nasib saya. Perniagaannya bagus dan suasananya bagus untuk minum bir dan makan makanan yang lazat. Gambar 89 Kesihatan di sebelah kanan hotel juga sangat bagus Saya pergi makan pada hari ketiga dan mendapati ia ditutup pada hari Jumaat. Kami berjalan kaki dari hotel ke doo dee...restoran makanan laut yang agak jauh mengambil masa setengah jam. Laluan pendek di belakang pintu hotel sunyi, bersih dan diasingkan dengan sempurna dari bunyi bising tidak jauh. Satu-satunya kelemahan ialah penebat bunyi yang lemah Bunyi dari koridor di luar, lif dan meja depan terus datang (kami tinggal di Bilik 104, bilik pertama berhampiran lif) dan saya hampir tidak tidur sepanjang malam. Saya sangat mengantuk pada malam kedua sehingga saya tidur sehingga subuh saya tidak tahu sama ada bunyi itu bertambah baik pada malam kedua.

Very friendly staffs! Location is great! We always stay around this area cos its not that crowded. There is 7-11 nearby and lotz of street foods at late night time. You might wanna prepare your own slippers cos we did not get one. And the swimming pool was not as big as we saw in the pictures. Still had a great time as usual.

Do not stay! I don’t know how this hotel has got such good reviews. The only things on its side are the staff at the front desk and the cleaning staff. Rooms were very tidy and the design of the hotel is very nice. However, the road noise inside the room is atrocious. I have never in my life stayed somewhere as loud, the balcony lets on so much noise. The shower/bath is extremely odd, there’s a glass window from the bedroom that looks directly into the shower. The shower leaks out onto the bathroom floor no matter what you do to prevent it, so after every shower the bathroom is a wet room. Location isn’t very good compared to so many in Patong, it’s a 20 minute walk at the very least to the beach. It is hilarious what they call a gym as well, really not up to the standard of any other hotel I have stayed in Thailand that had a gym. I give the Marina Phuket Hotel 5/10, terrible sleep due to the noise, terrible bedroom design.

Pro : Hotel baru dibina! Berjalan kaki ke Jungceylon Mall, Bangla Road dll. Mudah untuk mendapatkan makanan halal pada waktu malam (berhadapan dengan Stadium Boxing), pengurup wang dan juga motosikal untuk disewa. Sangat disyorkan. Con: Sangat sukar untuk mencari hotel kerana lokasi di Waze tidak tepat. Anda perlu mencari Hotel Sira Grande untuk lokasi hotel.

The front desk staff when checking in was really friendly. Always a pleasure staying there, as we’ve stayed there before. One thing that bothered me was that our room had a door in the room that led to the room next door, and we also didn’t get the room we requested. Also, this time the check out process took REALLY long, more than 25 minutes after handing in the keys, we were still waiting to get our deposit back and leave the hotel. The breakfast was really good, and you have an amazing view while enjoying your breakfast.

Nice place to stay. Very helpful and friendly staff. Nearby restaurants, massage parlours and convenience store, very convenient. Tourists spots also nearby.I like it very much. Will stay there again if visit Phuket again. Five stars given.

Kami tinggal di sini selama seminggu sebelum COVID, jadi kembali selama dua hari sebelum terbang pulang. Malangnya, Oakwood kali ini tidak seindah penginapan awal kami. Isu utama adalah kebersihan tempat itu. Katil kami berbau sangat busuk, kedua-dua bantal dan tilam mempunyai bau cheesy. Kakitangan sangat ramah dan segera menukar linen kami, yang menghalang bau secara ringkas, namun, pada masa kami tidur, bau cheesy yang sama masih terpancar dari bantal dan tilam. Kebersihan di seluruh hotel juga telah berkurangan secara mendadak dalam kualiti - tong sampah melimpah di dalam tandas, dan di tepi kolam renang terdapat banyak sampah dan puntung rokok berselerak di antara tumbuhan. Sungguh memalukan, kerana ia adalah tempat yang bagus pada tahun 2020.