Hotel Puerto Natales dengan Spa

We just completed a 4 night stay at this hotel. I made the reservation for our Junior Suite room back in July 2024 and booked directly on the hotel's website, expecting to at least get what I paid for. I don't even know where to start. Cons: All the negative reviews by other travelers are accurate. There is loud drilling and banging noise all day, from the construction they are doing. Room mix up - At check in, we were told since it was only 1 pm we would have to return in an hour as the room was not ready. Fair enough. When we returned, the reception gals said we could pick between two rooms on the 4th floor and gave us keys to check out the rooms. After checking out both rooms, we told them our decision. At that time they asked for our names again, and said that they had made a mistake! Our room was actually on the 2nd floor, and at the end of the narrow hall. The view from our room was obstructed and the noise from the construction was right next to our room. I requested a change in room but was told that they were all sold out. No kettle in the room for coffee (first hotel in all our travels in Chile to not provide that) Paint splatter on the floor in our room No water bottles. We asked and were given one refillable glass bottle. No safe deposit box in the room No tissues Only one hand towel provided in the bathroom. I asked for another one and hot the one in the picture - dirty brown spots. No bath mat. Mirror in the bathroom on the side of the wall making in totally useless, but a window in front of the sink overlooking the beds! Lots of truck, vehicular noise at night from road in front. No glasses/tumblers in the bathroom No body lotion Room cleaning- one day our room wasn't cleaned when we got back from our tour at 5pm. Front desk told us their maid had a picture from 6:30 am with a Do Not Disturb sign on our door. Sure we had it - from 6:30 -7 am. We took it off at 7 when we got back from breakfast. So they only checked once at 6:30 am and that's it. On our request, however, they did someone to clean our room that evening. Restaurant server charged for water bottle which we had with brought down with us from our room. They were charging by looking at us rather than on what they served us. Then ask us if want to add a tip! Which we did - ridiculous! The front desk staff never, ever greeted us when we walked into the hotel or walked past them in the morning. I had to use Google translate with them almost all the time. Their English was very limited. The only staff that gave us any attention was the gentleman server in the restaurant. He was great! Laundry order- got our room number wrong even though we had written it on our order form. They said they sent the laundry to another room and it got rejected, so they were waiting for us to call! Pro Great location and views. Easy walk to restaurants and main shopping. The hotel seems to be capitalizing on their view. Nothing more to offer. No hospitality or personal attention.

At Hostal Alcazar Puerto Natales, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hostel to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns, smoking is strictly prohibited within the entire premises of hostel. A delightful breakfast is the perfect way to begin your day, and at Hostal Alcazar Puerto Natales, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hostel's bar can offer as much enjoyment as venturing out with your fellow travelers.

酒店的位置太好啦，坐在房間或餐廳就能一眼望到雪山，峽灣和夕陽。酒店服務一流，乾淨整潔，早餐豐富，提供開水。有專用免費停車場。最棒的體驗是：任何時間都可以海邊散步🚶

Penginapan di Hostal Alamo Patagonico menempatkan anda di tengah-tengah Natales, dalam lingkungan 5 minit memandu dari Plaza de Armas dan History Museum. Hostal ini berada 1.2 km dari Kasino Puerto Natales dan 1.3 km dari Old Pier.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan bantuan pelancongan/tiket.Sarapan Eropah percuma disajikan pada setiap hari dari 6:30 hingga 11:00.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 11 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan gabungan pancuran/tab mandi, bidet dan pengering rambut.

Good facilities and very helpful.

Penginapan di Hostal JC menempatkan anda di tengah-tengah Natales, dalam lingkungan 5 minit memandu dari Mirador Cerro Dorotea dan Costanera. Hotel ini berada 1.5 km dari Plaza de Armas dan 1.7 km dari History Museum.Sarapan Eropah percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Meja hadapan disediakan dengan kakitangan semasa waktu terhad. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 10 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan tab mandi atau pancuran dan tab mandi mata air.

Bom atendimento! Bom quarto, amplo e limpo. Banheiro simples, mas com um bom vaso sanitário e um box amplo. Café da manhã satisfatório, sem luxo, mas com tudo bem fresco. Tem uma escadinha normal para os quartos, que ficam no segundo andar. Os móveis são mais antigos, mas não tem cheiro de mofo. Meu marido é alérgico e não teve nenhum problema de alergia lá. Tudo ok. Recomendo!

The hostel itself was an absolute delight, beautifully designed and spotless! Breakfast was included and very pleasant. However, this experience was soured by its owner, a very unpleasant and cold host who was very rude to us during our stay. On our arrival, we inquired into the available tours, when given the choice between a full day bus tour or a trekking excursion, we chose the latter and paid. Instead of walking through the equidiste National park on our ONLY available day, we found ourselves spending some of our remaining budget sitting in a van, motion sick, with 50 year olds taking pictures of the national park through the window, all day. Understanding that this was an innocent mistake, we mentioned that there had been a mix up with the booking with the hostel owner but it soon turned hostile. She became immediately defensive, blamed it on our communication, that we booked on too late in the evening (5pm) and that it’s unusual to find space anyway, that we were incredibly rude to question her intelligence and her experience, and finally to shut up because she’d heard enough. We’re three young girls who have never encountered a problem with a host like this, and sadly ruined our experience in Puerto Natales, especially since we didn’t got to hike Torres del Paine as a result.

Dengan penginapan di Hotel Saltos del Paine di Natales, anda akan berada tidak jauh dari Última Esperanza Fjord dan History Museum. Hotel ini berada 0.5 km dari Costanera dan 0.9 km dari Old Pier.Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan perkhidmatan rencam.Di Hotel Saltos del Paine, nikmati sajian yang memuaskan di restoran.Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 29 bilik tamu yang menampilkan televisyen skrin rata. Program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan pengering rambut. Kemudahan yang disediakan merangkumi telefon dan peti besi, manakala pengemasan disediakan setiap hari.