Ruut CSM

Ruut CSM

Software Development

Ruut is a customer messaging platform that helps businesses build better customer relationships

About us

Ruut is a customer messaging platform that helps businesses build better customer relationships. Our startup was founded on the idea that communication is the key to great customer experience. We provide a unified platform for businesses to engage with their customers through various channels, including chat, email, and social media.

Website
https://ruut.chat/
Industry
Software Development
Company size
2-10 employees
Headquarters
Lagos
Type
Privately Held
Founded
2023
Specialties
Customer service, Customer success, Customer Support, Help center, Africa customer support tool, and csm

Locations

Employees at Ruut CSM

Updates

  • While the world slows down to celebrate—families gathering, gifts being unwrapped, and laughter filling the air—there’s a group of quiet heroes who never press pause: customer support teams. To the incredible individuals working tirelessly today, 𝗪𝗘 𝗦𝗘𝗘 𝗬𝗢𝗨. You’re the ones ensuring customers feel heard, valued, and supported, even during the busiest, most festive times of the year. Your dedication keeps the wheels turning and the holiday spirit alive for everyone. Here’s to you—the unsung champions of the season. Thank you for showing up, day in and day out. The work you do matters more than you know! #Ruut #Christmas2024 #CustomerSupport #CustomerSuccess #RuutCSM

  • “Traditional customer support platforms are failing you—here’s why.” You’re paying high costs for systems that are complicated, clunky, and leave your team frustrated. Worse still, your customers bear the brunt of the poor user experience—long wait times, confusing processes, and half-solved problems. Why should you settle for less? At RUUT, we’re redefining customer support with a platform that’s simple, efficient, and cost-effective. ✅ Streamlined user experience: No steep learning curves for your team, just results. ✅ Cost-conscious design: High-quality support shouldn’t break the bank. ✅ Smarter workflows: Let automation handle the routine while you focus on what matters—your customers. Your customers deserve better, and so does your business. RUUT is more than just software—it’s the solution your business has been waiting for. #CustomerSupport #BusinessGrowth #AutomationTools #CustomerExperience #AIforBusiness #WorkplaceEfficiency #RUUTCSM #SmarterSupport #SeamlessWorkflow

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  • “Imagine onboarding new staff without the headaches.” You’re growing your team, but every new hire comes with an endless list of tasks—introductions, training, tool access, and the back-and-forth emails to ensure they’re fully onboarded. It’s overwhelming, time-consuming, and often prone to human error. Now imagine this instead: ✔️ Your onboarding process runs itself. ✔️ Your team gets all the right information at the right time. ✔️ No missed steps, no confusion, no delays. With RUUT, automation and AI take the reins, simplifying workflows and boosting productivity. From seamless communication to guided onboarding processes, we ensure you’re not just saving time but also creating a stellar first impression for every new team member. Because onboarding isn’t just about getting the job done—it’s about setting the tone for success. Your time is valuable. Let RUUT help you focus on what truly matters: growing your business. Visit https://ruut.chat to see how we can transform the way you work.

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  • “Your customers are talking… but are you listening?” Every missed message, slow response, or unanswered query costs you more than you think. It’s not just big businesses that lose customers—small businesses feel it even more. One frustrated customer can mean lost sales, bad reviews, and damaged trust. But here’s the good news: it doesn’t have to be this way. At RUUT CSM, we give you the tools to respond faster, engage better, and turn every interaction into an opportunity. Whether you’re running a small boutique, a growing online store, or a local service, RUUT helps you stay ahead—because even the smallest businesses deserve big customer loyalty. Don’t let poor communication hold you back. Your customers are waiting—and RUUT is ready. #customersupport #smallbusiness #thrivingbusiness #RuutCSM

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  • “The difference one conversation can make.” A small business owner once shared their story with us. They started their journey with big dreams—passion, creativity, and a product they knew people would love. But as their customer base grew, so did the questions, complaints, and demands for faster service. One day, they lost a loyal customer—not because of their product but because of a delayed response to a simple query. That moment stung. “If only we had a better system in place,” they thought. That’s when they found RUUT CSM. With RUUT, they streamlined their communication, stayed on top of customer requests, and ensured no message ever fell through the cracks again. Suddenly, every customer felt prioritized, and the business owner had more time to focus on growth instead of firefighting. That’s the magic of RUUT. We’re here to ensure businesses like yours never lose a customer over poor communication again. Every conversation is an opportunity to build trust, loyalty, and advocacy—and we’ll make sure you never miss it.

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  • How many customers are you losing over poor communication? 🤔” Small businesses can’t afford to miss a single message or delay a response. Swipe through this post to see how you can fix this and keep your customers happy. With RUUT CSM, you’ll respond faster, stay organized, and turn every conversation into an opportunity to grow. Ready to transform your customer service? 👉 Visit https://ruut.chat to get started today! #RuutCSM #CRM #CustomerSupport #happycustomers

  • “Customer support remains an unsolved puzzle.” These words from Buchi Okoro CEO of Quidax truly resonate with us at Ruut. At Ruut, we’re committed to solving this challenge by building tools that not only tackle long-standing customer support issues but also help organizations keep their customers smiling. We also couldn’t agree more with Buchi’s insights on the transformative power of AI. As the world evolves, AI is reshaping industries—and customer support is no exception. With Ruut, we’re shaping the future of customer support in Africa and beyond. Let’s keep moving forward, one happy customer at a time!

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