Chainels

2025 is here, and just like that, the first week has already flown by. As we all settle back into the rhythm of things and before another week flies by, we want to take a moment to wish our clients, partners, and team an incredible year ahead. 🎉 2024 was a milestone for us. We celebrated 10 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐂𝐡𝐚𝐢𝐧𝐞𝐥𝐬, and what better way to cap off a decade than by breaking our own records? Last year, we added a 8 million square meters of managed space, bringing the total to 38 million square meters served by Chainels. Alongside this, over 800 communities transformed their communication and engagement with our platform. 🤝 Through countless updates and enhancements, we’ve been preparing for even bigger developments coming this year. 👀 Our mission remains clear: to help you simplify management, strengthen relationships, and elevate experience at every step. 🚀 To everyone who’s been part of Chainels journey: thank you. Here’s to making 2025 bigger, bolder, and better. 🔥

As 2024 comes to an end, we want to take a moment to say thank you—to our team, clients, and partners. 🙏 Last Friday, we wrapped up the year with some festive fun at our final monthly team drink. Now, it’s time to recharge, celebrate with loved ones, and get ready for an even bolder 2025. 💪 Happy Holidays and a successful start to the New Year from all of us at Chainels. 🎄🎆 See you in 2025!

What’s Quicker Than a Flash of Lightning? ⚡ You responding to your tenants’ requests with our modernized iOS app! Here’s what’s coming: ✅ Faster login times ✅ A future-ready experience And we’re not stopping here – even bigger updates are set for 2025. Stay tuned! Head to our blog to find out more. Find the link in the comments. #Chainels #ProductUpdate #iOS

International student numbers have increased in the last few years, and the demand for scalable, resilient student housing solutions is at an all-time high. In the latest December 2024 Real Asset Insights, our founder Sander Verseput shares how Chainels is driving innovation in this dynamic sector. From our PropTech solution to ESG priorities, find out how we're enhancing tenant experiences and contributing to the future of student housing. Read the full article in the December edition of Real Asset Insights! #StudentHousing #PropTech #Innovation #Community

Chainels is hiring for 5 new roles! 🎉 You can find more information about each role in the comments section. We look forward to hearing from you.

Picture this: it’s a busy holiday season, yet for you—no overflowing inbox, no frantic last-minute calls, no flood of WhatsApp notifications. Sounds like something from a dream, right? Well… At Chainels, we beg to differ. You can enjoy busy seasons free from communication chaos. The secret? A single solution where communication between you and your tenants takes place. The result? A calm, stress-free day where everything runs smoothly, leaving you notification-free and ready to enjoy your holiday. Want to learn more? Connect with Fabien Carolillo at the Simi Conference next week. He’ll be at the event to share more about our solution! #Simi #TenantExperience #Communication

The holiday season is here, and so is the hustle! ⏰⏰⏰ With busier schedules and added responsibilities, making the most of your time is key to: ✅ Keeping tenants informed ✅ Managing peak periods effectively ✅ Ensuring everything runs smoothly before the holiday break Enter Chainels—your holiday helper! 🎅 Just like Santa’s elves keep the workshop running, Chainels helps you: 🎁 Communicate with your tenants 🎁 Manage busy times properly 🎁 Keep common areas organised Discover below some of the tools our clients are using to save time this holiday season. #TenantExperience #HolidaySeason #Time

Last week the Chainels team wrapped up MAPIC 2024! A massive thank you to our commercial team, Sander Verseput Floris Welman Fabien Carolillo Rick van der Slikke, for representing Chainels at the conference. This year’s theme, “The New Retail Equation: Growing in a Fast-Changing World”, brought forward many important discussions about the challenges and opportunities in today’s retail landscape. Topics like omnichannel strategies, ESG & social impact, and the evolving role of AI were at the centre of the dialogue. Rick van der Slikke during his innovation pitch shared how Chainels fits into the new retail equation, sharing insightful customer success stories from our clients who are addressing these challenges using our solution. Thank you to the organisers of MAPIC! #MAPIC2024 #Retail #RealEstate #TenantExperience

Chainels is excited to announce our partnership with four new shopping malls in France managed by TERRANAE! 🚀 In the past month Meriadeck, Côté Seine, Mainer Street & Côte de Nacre, started using Chainels to create closer-knit communities benefiting from smoother communication and better collaboration 📱🫱🏼🫲🏻 We’re looking forward to watch these vibrant shopping centres grow into thriving communities. Their commitment to innovation, sustainability, and creating memorable experiences for both businesses and staff is something we’re proud to support! A special thanks to the Terranae teams Pascal Sanvoisin, Geoffroy Cornudet, Brahim Bakir, Florent R. and the owners Wereldhave, Trimax and Caen Côte de Nacre co-owners and to Fabien Carolillo, our Customer Growth Manager, who ensured a smooth onboarding experience for our new communities. With this partnership, we’re proving that à plusieurs, on va plus loin – together, we go further! 🎉 #tenantexperience #retail #communities #chainels

🚀 𝐄𝐱𝐜𝐢𝐭𝐢𝐧𝐠 𝐍𝐞𝐰𝐬: 𝐂𝐡𝐚𝐢𝐧𝐞𝐥𝐬 𝐄𝐱𝐩𝐚𝐧𝐝𝐬 𝐭𝐨 𝐎𝐯𝐞𝐫 50 𝐍𝐄𝐏𝐈 𝐑𝐨𝐜𝐤𝐜𝐚𝐬𝐭𝐥𝐞 𝐒𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐂𝐞𝐧𝐭𝐫𝐞𝐬! It is the first day of MAPIC and we are thrilled to kick off with this major announcement. Chainels is partnering with NEPI Rockcastle, the largest listed retail real estate company in Central and Eastern Europe. Together, we’re rolling out our tenant experience platform to 50+ shopping centres across eight CEE countries. This partnership adds 2.3 million m² to our coverage, bringing our total to 37.5 million m², spanning 20 countries and 17 languages! In an interview with Mark Faithfull from MAPIC NEWS Sander Verseput, Founder & COO of Chainels elaborates on the news: “We are extremely proud to have NEPI Rockcastle choose Chainels as their preferred tenant experience platform after initial testing of the system in two existing NEPI Rockcastle assets in Poland had seen rates of tenant engagement of 98%.” The system would offer three main uses for NEPI: Gain operational efficiency Improve tenant relationships Understand how tenants are performing A Platform Built for 2024 and Beyond: Chainels integrates seamlessly into operators’ IT ecosystems, with tools like ERP, PMS, footfall tracking, and loyalty providers. A portfolio dashboard offers landlords real-time insights into asset performance, fostering collaboration with tenants to drive success. “We believe that with our tool you can be more successful in creating a successful shopping-centre environment. It allows you to get more insights and to collaborate better with tenants if they are not performing well. Landlords that really collaborate effectively with tenants make their shopping centres more vibrant”. We’re excited about this next chapter and the value we’ll deliver to NEPI Rockcastle’s portfolio, tenants, and visitors. #Innovation #TenantExperience #RetailRealEstate #Chainels