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CM.com

IT-services en consultancy

Breda, Noord-Brabant 44.737 volgers

Bepaal de nieuwe standaard in Customer Experience

Over ons

CM.com (AMS: CMCOM) is een wereldwijde leider in cloudsoftware voor conversational commerce die bedrijven in staat stelt om een superieure klantervaring te leveren. Ons communicatie- en betalingsplatform stelt marketing, sales en customer service in staat om de betrokkenheid met klanten via meerdere mobiele kanalen te automatiseren, gecombineerd met naadloze betalingsmogelijkheden die de verkoop stimuleren, klanten winnen en de klanttevredenheid vergroten.

Branche
IT-services en consultancy
Bedrijfsgrootte
1.001 - 5.000 medewerkers
Hoofdkantoor
Breda, Noord-Brabant
Type
Naamloze vennootschap
Opgericht
1999
Specialismen
One Time Password (OTP), Two-Factor authentication, Voice & IVR, Ticketing, Mobile Messaging, WhatsApp Business, Conversational Commerce, CPaaS, SaaS, Payments, SMS, Apple Business Chat, RCS, SIP Trunking, Sign, AI chatbot, API en Customer Contact

Locaties

Medewerkers van CM.com

Updates

  • 🌏 25 years at the forefront of innovation - and what a year to celebrate it. 2024 was quite the ride: • Launching AI innovations such as our GenAI Playground • Powering experiences from the Olympics to Grand Prix to Ibiza nights • Enabling passwordless authentication and offline-proof payments • Connecting people and businesses worldwide We're not just celebrating our past - we're shaping what's next. Watch our defining moments of 2024. And as our founders Jeroen van Glabbeek and Gilbert Gooijers always say: "It feels like we're just getting started!" 💬 Thanks for being part of it, we can't wait for 2025!

  • Big news! 🎵 We're stepping into a new arena, literally. We're powering the ticketing platform for 50 Cent, Mary J. Blige, and Davido at London's Tottenham Hotspur Stadium, partnering with Necto Future Group. Mark your calendars for July 3, 2025 - with 60,000 fans, this will be an unforgettable night. From the Dutch Grand Prix to the Olympics to large tourist attractions, and now this major music event - we're making sure fans get the seamless experience they deserve. Excited to work with Necto Future Group! 🎫

    • 50 Cent Mary J. Blige Davido @ Tottenham Hotspur Stadium, ticketing via CM.com
  • Have you considered RCS Business Messaging for your customer engagement? With over 1 billion monthly active users, this channel is an indispensable asset to any engagement strategy. Pauline Jansen, our product owner for RCS, introduces this innovative channel and its benefits for businesses. Combine the power of SMS with the rich features of modern messaging platforms like WhatsApp and Messenger to deliver the ultimate customer experience!

  • Fckng Serious Sets a New Standard for Fan Engagement 🚋 How do you redefine fan experiences? DJ Boris Brejcha’s label, FCKNG SERIOUS, has done just that by launching an innovative fan app during ADE 2024. The reveal was celebrated with an unforgettable techno party aboard a custom-branded tram, cruising through Amsterdam in partnership with CM.com and MGNFY.   Packed with features like gamification, exclusive content, and data-driven personalization, the app establishes a groundbreaking way for artists and labels to connect with their audiences. It’s a platform that empowers fans to build deeper, more meaningful relationships with their favorite artists.   Explore how Fckng Serious leverages their fan app to gain valuable insights and strengthen their bond with fans via https://lnkd.in/erfCWA8p #engagement #app

  • What's in store at AS Watson Health & Beauty Benelux? The world's leading health & beauty destination chose CM.com's Engagement Platform to add another reason to smile! The retail force behind Kruidvat, ICI PARIS XL, and Trekpleister is taking their offline and online experience to the next level. Because putting a smile on customers' faces isn't just about great products - it's about great service too! With our Engagement Platform, they're creating better connections: - Faster, more personal service - Smart AI solutions enabling customers and employees - Seamless experiences across all touchpoints 💬 "We've put the convenience of our employees and customers at the heart of this decision. The intuitive interface and practical AI applications convinced us of the possibilities ahead!" - Daniëlle van den Berge, AS Watson Benelux When your mission is to empower people to look good, do good, and feel great, you need technology that matches! That's why AS Watson Benelux chose CM.com's Engagement Platform for their operations across The Netherlands and Belgium.

    • AS Watson Benelux starts working with CM.com Engagement Platform
  • Celebrating 25 Years of Innovation with CM.com! 💜 From our humble beginnings in SMS marketing, we've grown into a global brand helping companies in different industries connect, engage, and convert with consumers. Throughout this journey, we've expanded our services, embraced global opportunities, and continuously innovated to bring you even better solutions. Thanks for being part of it! We're celebrating with a blog series featuring our biggest milestones, challenges, and success stories, find the link in the first comment. What's your favorite CM.com innovation or moment from the past 25 years? Share below! 👇

  • Want to take your business communication to the next level? Meta verification is the key. When you verify your business, you'll be able to: - Chat with as many customers as you need - no daily limits - Connect multiple WhatsApp numbers to a single account - Show your official business name to customers, making every interaction more professional Let our WhatsApp expert, Stijn Frickus, show you just how easy the verification process is. Ready to expand your reach? Getting verified is your next smart move.

  • We’re still energized from all the insights shared at last week’s Knowledge Event. It was again a great opportunity to explore how technology is transforming the music, sports, and events industries - bringing together industry professionals who are eager to learn, share ideas, and inspire growth. Event Highlights 🎤 Panel Events Driven by Data: A Tech-First Approach: Denis Doeland led an engaging discussion with industry experts Niels Kenis (Pukkelpop), Caroline Westendorp (Within Temptation ), Niels Rudolphus (Star/p), and Melanie Gangadin (Absolute Motors BV), exploring how data and technology are transforming the events landscape. 🤖 AI Keynote: Rutger de Ruiter delivered an inspiring presentation on the game-changing impact of AI, showcasing its potential to reshape the future of industries. 🚀 Case Study Tomorrowland - In-App Gamification: We got an inside look at Tomorrowland’s innovative gamification strategy, which not only elevates the visitor experience but also generates valuable data insights. Stay tuned - there's more to come!

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  • Omnichannel, Multichannel, Cross-Channel—these terms are often used interchangeably, but they hold distinct meanings! While Single Channel means one method of interaction, Multichannel spreads out across platforms, Cross-Channel connects them, and Omnichannel unifies all interactions seamlessly. Curious which suits your communication strategy? 

  • Did you know you can verify customers by their SIM card? No more passwords, tokens, or 2FA One Time Passwords – just silent verification based on the unique characteristics of the SIM card and telecom operator information. A more seamless and user-friendly way to authenticate customers that’s more difficult to tamper with and thus more secure! CM.com is partnering with Sekura.id to offer these innovative mobile identity services. Together, we’re committed to delivering enhanced security, improved user convenience and fraud prevention solutions while lowering operational costs by reducing the need for complex password systems. Easier for you, easier for your customers. We look forward to the innovative collaboration with Sekura.id as we set new standards together for digital security.

    • Mobile Identity Services - CM.com

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