BayCom.

Job Opportunity awaits you in 2025! Hiring Service Delivery Manager Are you a results-driven professional passionate about delivering exceptional ICT services and fostering cross-departmental collaboration? BayComICT is seeking a Service Delivery Manager to oversee and coordinate IT operations, ensuring seamless service delivery aligned with our strategic goals and client expectations. Key Responsibilities: 👨💻IT Collaboration: Facilitate effective communication and alignment across ICT teams to ensure consistent and efficient service delivery. 🚚Service Delivery Excellence: Monitor and improve service levels, implement SLAs/KPIs, and manage escalations to ensure high-quality ICT services. 🏙️Project Alignment: Work closely with project teams to ensure smooth transitions from development to operations, aligning ICT readiness with project goals. 👩💼Stakeholder Engagement: Act as a trusted advisor to stakeholders, providing clear updates and ensuring ICT services support business objectives. 🖥️Operational Efficiency: Streamline processes, prioritise incidents, and enhance resource allocation to minimise downtime and improve user experience. 🧬Leadership: Mentor and guide IT teams, fostering a culture of growth, collaboration, and excellence. What We’re Looking For: ✅Solid technical understanding of cloud services, server infrastructure, networking, and modern IT frameworks. ✅Experience with project management methodologies (e.g., Agile, Scrum). ✅Strong communication skills to bridge technical and business perspectives. ✅Certifications such as ITIL, CompTIA, or other IT operations/service delivery qualifications are a plus. Why Join BayCom ICT? At BayCom ICT, we value innovation, collaboration, and excellence. As our Service Delivery Manager, you’ll play a pivotal role in driving IT operational success, enhancing stakeholder relationships, and contributing to our technological and business goals. Ready to take the lead in shaping exceptional ICT service delivery? Apply now and be part of our dynamic team! For interested applicants, please send your CV with a brief description about yourself to our Head of Information Technology Eddie Castañeda (eddie.castaneda@baycom.co.nz).

🎄 The holidays are knocking, and 2025 is just around the corner! Why not gift yourself a stress-free start to the new year by letting BayCom ICT tackle those Technology headaches for you? From crafting a Unified Communications strategy to designing a seamless Contact Centre approach, connecting your teams with cutting-edge Collaboration and Meeting Room Technology, and even handling the nitty-gritty tech troubles—we’ve got it all covered. 🎁 Consider this your complete ICT wishlist fulfilled. Let’s make 2025 your smoothest year yet. We can’t wait to connect with you in the New Year! 🚀 #NewYear #2025 #NewVentures #NewChallenges #BayComICT #TrueICTCompany #HereForYou

🎄 The holidays are knocking, and 2025 is just around the corner! Why not gift yourself a stress-free start to the new year by letting BayCom ICT tackle those Technology headaches for you? From crafting a Unified Communications strategy to designing a seamless Contact Centre approach, connecting your teams with cutting-edge Collaboration and Meeting Room Technology, and even handling the nitty-gritty tech troubles—we’ve got it all covered. 🎁 Consider this your complete ICT wishlist fulfilled. Let’s make 2025 your smoothest year yet. We can’t wait to connect with you in the New Year! 🚀 #NewYear #2025 #NewVentures #NewChallenges #BayComICT #TrueICTCompany #HereForYou

What an interesting year 2024 has been. Thanks to our amazing team behind the scenes delivering success and innovation across our clientele. We are excited and looking forward to what 2025 has to offer! #BayComICT #2024Wrapped #Innovation #Success #Technology

🎉 Celebrating the Season - BayCom ICT Way: Our Epic Christmas Celebration! 🎄 What a night! Our company Christmas party was nothing short of spectacular—an evening filled with joy, laughter, and unforgettable moments! From the warm camaraderie to the festive energy, it was the perfect way to celebrate an incredible year together. The highlight? Seeing everyone, from every corner of our team, come together—not just as colleagues but as a united family. With every laugh, every shared story, and yes, every enthusiastic dance move 🕺💃, it was clear: this team knows how to work hard and play hard! These moments are a reminder that our greatest strength isn’t just the work we do but the amazing people behind it. Here’s to more achievements, more celebrations, and a future that’s as bright as the holiday lights. Wishing everyone a season filled with joy, gratitude, and endless cheer! ✨🎁 Let’s make 2025 even more extraordinary. #EpicChristmasParty #TeamGoals #CelebratingSuccess #UnstoppableTogether #HolidayVibes

Celebrating Leadership and Recognition! We are incredibly proud to share that our Managing Director, Steve Bower, had the honour of serving as one of the esteemed judges for the 2024 Reseller News Innovation Awards. This recognition highlights our depth of expertise, unwavering dedication to the ICT industry, and commitment to excellence. It’s a testament to the values we uphold at BayCom ICT—not just being participants in the tech world, but active contributors shaping its future. Congratulations, Steve, on this well-deserved recognition. Your leadership inspires us every day! #Leadership #ResellerNewsInnovationAwards2024 #ProudMoment #InnovationInIT

Today, we had the incredible opportunity to join Entelar Group's Painting the Runway - Cisco Live update, where the spotlight was on the latest advancements in Cisco technology. The event was a treasure trove of insights into how Cisco is reshaping the IT landscape, from next-gen networking solutions to cutting-edge security enhancements. A proud moment for us was having our Head of IT Eddie Castañeda as one of the panel speakers, sharing experience and insights with other industry leaders and attending the Cisco Live 2024 in Melbourne. It’s inspiring to see how technology continues to evolve, and even more so, to contribute to conversations that drive innovation and collaboration. We are excited to bring these updates back to our team and clients, ensuring we remain at the forefront of technological excellence. Stay tuned for more updates on how we’re leveraging these insights to empower our solutions! #BayComICT #CiscoTechnology #Innovation #ITLeadership #Partnerships

Today, we had the incredible opportunity to join Entelar Group's Painting the Runway - Cisco Live update, where the spotlight was on the latest advancements in Cisco technology. The event was a treasure trove of insights into how Cisco is reshaping the IT landscape, from next-gen networking solutions to cutting-edge security enhancements. A proud moment for us was having our Head of IT Eddie Castañeda as one of the panel speakers, sharing experience and insights with other industry leaders and attending the Cisco Live 2024 in Melbourne. It’s inspiring to see how technology continues to evolve, and even more so, to contribute to conversations that drive innovation and collaboration. We are excited to bring these updates back to our team and clients, ensuring we remain at the forefront of technological excellence. Stay tuned for more updates on how we’re leveraging these insights to empower our solutions! #BayComICT #CiscoTechnology #Innovation #ITLeadership #Partnerships

Congratulations Access4! We are thrilled to congratulate Access4 on their well-deserved recognition as the winner of the Specialist Vendor category at this years NZ Reseller Awards. #Access4 #BayCom #NZresellerawards #TechnologyLeaders #Innovation #Partnership

Data Centre solution that delivers stability, scalability and savings! #BayComICT #Colocation #DataCentre #