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Top rated hotels in Bintan

The Sanchaya
4.9/548 Reviews
Lagoi
The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.
Hotel Indigo Bintan Lagoi Beach, an IHG Hotel
4.8/567 Reviews
Lagoi
Super heartwarming, friendly and professional service! Love our stay at Hotel Indigo Bintan! Each and every staff truly went the extra mile to ensure that we were very well taken care of. I appreciated the high levels of care, starting from the exclusive waiting lounge at the Bintan ferry terminal, the complimentary BYD car transfers to and fro the hotel from the ferry terminal, the sheltered buggy rides all around the resort to ensure that we will stay dry in the monsoon rainy weather, the delicious and lovingly prepared semi-buffet breakfasts with ala carte options for main courses prepared upon order, the beautifully decorated and spacious rooms, the complimentary activities everyday to keep guests entertained etc. Most of all, all service staff are always greeting us with bright smiles throughout our stay! Hope to come back to visit again soon!
Four Points by Sheraton Bintan, Lagoi Bay
4.6/5139 Reviews
Lagoi
This hotel deserves 6/5. The interior is modern, great location, The best services especially mention to Sir Kaleb and all the staff. All the staff greeted and smiled. They allowed us to check in early 11:00 since we came early and late check out 1:00 because our trip will be at 6:35. They attended to our request. They also provide shuttle bus for both arrival and departure. There is also near cafe and a convenience store. We will surely come back here.
One of A Kind Resort at Trikora Beach
4.1/554 Reviews
Trikora Beach
Room was large and comfortable for a family of 5. Private Pool is around 1.2mtr so not suitable for toddlers. Room cleanliness could do better, there were a lot of small critters maybe because of the surrounding greenery. However, there were no nearby shops. Relaxing but abit boring for long stays. Service was ok, food was so so. Beach with clear waters is 2 mins walk away.
Banyan Tree Bintan
4.3/582 Reviews
Lagoi
Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.
Mayang Sari Beach Resort
4.5/563 Reviews
Lagoi
I really want to take a quick trip, pack my bags and set out lightly, go to the mountains, forests and seaside, look at the blue sky, embrace the sea, and enjoy the sunshine. In fact, we are traveling all the time. In our hearts, in the broader world, there is the future you yearn for. The waiters in this hotel are all polite, warm and thoughtful, and the hotel is magnificently decorated.

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