3-Star Hotels in George Town

Thanks to the friendly staff especially Adeline respond fast and fulfilled my request on birthday decorations. Things need to improve is the room musty smell, gym room out of order and limited parking. Pleasant stay due to room is big and friendly staff.

The location of the hotel is great. Pretty close to Komtar and a lot of restaurants nearby including a variety of food choice. The hotel room is rather small but very clean and tidy. Clean up was done everyday. However, the lighting a bit dim inside the room. All in all, our stay was comfortable.

Stayed here one night in family suites with 2 rooms with my 2 kids, the hotel is not far from Komtar penang. Parking is not an issue even for our MPV, their rotating car park with escalator can move the car into empty slot. Check-in is fast and we stayed at level 19th with nice city and some ocean view. Room is very big with a living room, master room with big washroom and changing cabinet, and another connecting room. Wifi is fast and there are 19 tv channels to choose from. Next morning we went for their gym at level 22, not very big but good enough with 5-6 workout machines. Breakfast is at level 21 buffet styles, choice is just nice, not many but food is ok with reasonable price, only RM21 per pax.

Hotel is a well-located accommodation option in Georgetown, strategically situated near key attractions, including Komtar and 1st Avenue Shopping Mall, making it easy for guests to explore the vibrant local culture and cuisine. Numerous food stalls and restaurants are within walking distance, providing plenty of dining options for guests who wish to experience. Rooms are modern with air conditioned, free stable Wi Fi internet connection and private parking, room cleanliness needing improvement.

Affordable booking. Stayed for 4 nights Location is close to the nearest street food area, about 10min walk Everything was ok except that the toilet wasn’t cleaned on the 3rd day. When I asked for assistance, I was attended to within reasonable time. Thanks!

This is our 2nd experience with Cititel Express Penang. The hotel location was very central to Georgetown. Easy accessible to 1st Avenue mall, Komtar, Prangin mall. It is also a 5 mins walk to Presgrave  and Kimberly night market Receptionist lady upon my check in was very professional & quick in process our check in.  On hotel amenities, I personally love the hotel support in reduce plastic use to safe the environment. With this the hotel installed water dispenser at convenient location for the hotel guest to help themselves. A jar with lid is provided in the room.

Hotel is very well located in the middle of the Georgetown. Bed was comfortable and mini-bar nice extra in the room. Also rooftop terrace was nice to have a drink in the evening and breakfast in the morning. Breakfast itself was not very good in my opinion as an European. The hotel in general was ok, but would need a little bit update in some parts. In the hotel premises on the second floor is a massage place. I went there with my husband and it was very bad experience. I had 30 min foot reflexology and it was the worst I have ever had. My husband had booked 1 hour body massage. And later he told that massage was also bad and he was afraid that lady who was doing massage will do some damage on his bag. Massage lasted only 45 minutes. Too short and bad massage experience and still the worker asked tip and charged extra for some special oil she used. I definitely recommend to avoid this massage place.

The front desk staff so helpful. The room cozy and clean. Worth every pennies spent ! Will comeback for sure

Overall, my stay was good, but there were a few areas for improvement. Room cleaning was a bit slow—by around 3 PM, it still wasn’t done. The air conditioner had a minor water leakage issue, though it was manageable. Despite being on the 4th floor, the room had ants, which was unexpected. The breakfast menu could use more variety as it was almost the same every day. The location is convenient, being near Chulia Street and KOMTAR, but I recommend avoiding walking alone at night as there are some homeless individuals sleeping along the walkways nearby.

It is our first time visiting Penang. We love the city, and we are blessed that we stay in Hotel Malaysia. The staff is friendly and very helpful. Especially Hassan, who cleaned our room. Ms. Farah, front desk officer. The hotel is humble, old building and simple but very homy and clean knowing the building age.the breakfast is simple but clean and tasty. The bed sheets, towels, blanket are clean, no bad smell. The bed is firm, not sinking, the pillow is good not flat or dusty. Amenities is very simple bit okay. Staff is helpful when we need anything. We really appreciate and wish to come back one day. Thank you very much Malaysia Hotel