Guest User
December 2, 2024
I chose to stay at the Paris 25Hours hotel after my stay with the same hotel in Copenhagen, but my experience couldn’t have been more different. The staff were no where near as friendly, welcoming or helpful, the hotel was significantly smaller and seemed more unclean compared to the Copenhagen hotel hidden with dim lighting. The breakfast options for gluten free diets were abysmal, the only gf breakfast offering was a tiny loaf the size of a small Madeline- had I known this would be the case o wouldn’t have opted to book my stay without breakfast. There is also discrepancy between what amenities are listed on trip.com for the hotel and the amenities ACTUALLY available at the hotel - when I asked about some of the missing amenities in my room I was told that I should have checked the hotel website and not trip.com which is confusing for travellers, the available amenities should be the same as what is actually available. During my Copenhagen stay there was a daily free refill of the minibar which was not the case at the Paris location with no explanation as to why. All these things together really dampened my trip.