ChatGenie.PH (Techstars `23)

Excited to see ChatGenie’s CEO/CTO Ragde Falcis speak at eHeads #15 x MongoDB User Group Manila! Join the discussion on AI in Practice and connect with tech leaders shaping the future. 📅 Feb 21, 2025, 6PM at Guijo Village, Makati City. 📌 RSVP here: https://lnkd.in/g88CHFMa #ChatGenie #AI #TechCommunity #FiresideChat

In today’s digital landscape, understanding customer sentiment is crucial. Agentic AI offers a scalable solution by automating sentiment analysis, processing large volumes of interactions in real-time, and interpreting context with modern natural language processing. Integrated with ChatGenie’s multi-agent chatbot solution, it enables proactive customer service, efficient resource allocation, and early crisis management. Explore how this technology can transform your business at https://lnkd.in/gpNby9jG #AgenticAI #SentimentAnalysis #AI #CustomerExperience

Happy Lunar New Year! 🐍 May your year be filled with fortune and good health! Comment with your New Year’s wish below! ⬇️

Watch as ChatGenie’s CEO, Ragde Falcis shares his insight on how Agentic AI can impact the BPO industry. Back in 2018, we launched ChatGenie to power AI-driven conversational commerce on Messenger. The tech wasn’t quite ready, and most “chatbots” at the time were essentially decision trees—useful, but limited in scope. Fast forward to today, and the landscape is evolving. Large Language Model (LLM) technology has overcome many earlier challenges. Still, if AI is rushed without proper design and testing, it can “hallucinate,” leading to flawed or inaccurate responses. That’s why we’re focusing on Agentic AI. With our Multi-AI Agent Framework, we employ task-specific agents that work together to keep chatbot responses safe, secure, accurate, and relevant. Here’s how our agents collaborate: Intent AI Agent: Interprets customer inquiries thoroughly Guard AI Agent: Protects against malicious prompts and safeguards user privacy Classification AI Agent: Routes inquiries through the right workflow Conversation AI Agent: Drafts the initial response Refinement AI Agent: Polishes the response for accuracy and relevance We expect to introduce even more specialized agents as we tackle new challenges from existing customers. Beyond customer service, other companies like Microsoft and Salesforce are also rolling out role-based AI agents for tasks such as accounting, research, and marketing. Wrapping up, we predict that 2025 will be the year of Agentic AI. We’d love to hear your thoughts! Share them in the comments below and stay tuned for more updates from ChatGenie!

New year, new payment system! If you're a Facebook or Instagram Online Seller, it’s time to make selling seamless. With ChatGenie, you can sell directly on Messenger or Instagram—no hassle, no redirects. Say goodbye to manual payments! With ChatGenie powered by Xendit, every transaction is secure and legit. Start smart selling this year. Try ChatGenie now! Visit https://chatgenie.ph and Sign Up!

Through our collaboration with Mastercard Strive, ChatGenie is transforming social commerce for small businesses across the Philippines. Hear directly from inspiring entrepreneurs like Charles V. Herrero of Domus Naturae, a natural hair care brand, and Marikina Bakery, a beloved community bakery, as they share how ChatGenie’s automated ordering and streamlined operations help them stay ahead. By embedding digital storefronts within social media, we’re empowering businesses to capture opportunities 24/7—no early mornings required! Together, we’re building a brighter future for small businesses by turning social media conversations into meaningful conversions. #SocialCommerce #SmallBusinessSupport #DigitalInnovation #ChatGenie #MastercardStrive #EmpoweringEntrepreneurs #EcommerceSolutions

🔥 𝗨𝗻𝗹𝗼𝗰𝗸 𝘁𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗠𝗲𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗢𝗽𝘁-𝗜𝗻! 🔥 Turn customers into loyal subscribers with ChatGenie’s new Messenger Opt-In feature! 💬 Engage your audience beyond the 24-hour limit and keep them coming back with exclusive updates and offers. Recurring notifications mean you’ll never miss an opportunity to connect with your subscribers again. Ready to take your Messenger marketing to the next level? 🚀 Sign Up at https://chatgenie.ph and start converting customers into subscribers today! #ChatGenie #MessengerOptIn #CustomerEngagement #TurnCustomersIntoSubscribers

🚀 New Feature Alert! 🚀 The Messenger Opt-In is now available on ChatGenie! 🎉 Stay connected with your customers beyond Facebook’s 24-hour messaging rule. Boost engagement, send recurring notifications, and keep your audience updated with exclusive offers. 🔗 Learn more: https://lnkd.in/g2g-XdWC #ChatGenie #MessengerOptIn #OnlineSellers #CustomerEngagement #MessengerMarketing

𝗚𝗲𝗮𝗿 𝗨𝗽 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗛𝗼𝗹𝗶𝗱𝗮𝘆 𝗦𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗦𝗲𝗮𝘀𝗼𝗻 𝘄𝗶𝘁𝗵 𝗠𝗲𝘁𝗮’s 𝗛𝗼𝗹𝗶𝗱𝗮𝘆 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗚𝘂𝗶𝗱𝗲! Hey Online Sellers! The biggest shopping spree of the year is just around the corner. Are you ready to maximize your sales and reach more customers this holiday season? 🎄 Meta’s Holiday Marketing Guide is here to help you navigate the festive frenzy with expert tips and strategies to: • 🎁 Create irresistible holiday campaigns • 🎁 Engage shoppers with personalized content • 🎁 Optimize your ads for peak performance • 🎁 Stay ahead of the competition 👉 Check out Meta’s Holiday Guide here: https://lnkd.in/gjXWxg7b 𝗡𝗲𝘄 𝘁𝗼 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴? 𝗪𝗲’v𝗲 𝗚𝗼𝘁 𝘁𝗵𝗲 𝗣𝗲𝗿𝗳𝗲𝗰𝘁 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸 𝗳𝗼𝗿 𝗬𝗼𝘂! If you’re just starting out and want to learn how to run effective Facebook ads, our Facebook Marketing Playbook is your go-to resource. This comprehensive guide will help you: • ✅ Create a Business Manager and Ad Account • ✅ Set up your first Facebook ad campaign • ✅ Learn the difference between a Boosted Post and Facebook Ad At ChatGenie, we’re dedicated to empowering online sellers like you. Our platform seamlessly integrates your online store with popular social media apps, making it easier to manage orders and engage with customers—all in one place! 🚀 📲 Sign Up now with ChatGenie to access our Facebook Marketing Playbook here: https://lnkd.in/ghxPTqdW Let’s make this holiday season your most successful one yet! 💰 #ChatGenie #OnlineSeller #FacebookMarketing #HolidaySales #Ecommerce Don’t miss out on the holiday rush—start preparing today! 🎉

🚀 𝗡𝗘𝗪: 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸 - 𝗣𝗮𝗿𝘁 𝟭 📚 Learn how to 𝘀𝘂𝗽𝗲𝗿𝗰𝗵𝗮𝗿𝗴𝗲 𝘆𝗼𝘂𝗿 𝗖𝗵𝗮𝘁𝗚𝗲𝗻𝗶𝗲 𝗠𝗲𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗦𝘁𝗼𝗿𝗲 𝘄𝗶𝘁𝗵 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗔𝗱𝘀! Whether you’re an experienced seller or just starting, this course will help you convert clicks into customers. 📈 📌 Available in our Seller Center portal for all ChatGenie users! 🔓 Not signed up yet? Join ChatGenie today by visiting https://lnkd.in/gqHDHNgs and gain access to this valuable resource for 𝙁𝙍𝙀𝙀! 🎉 #FacebookAds #ChatGenieSellers #MarketingSuccess #OnlineSelling #FacebookMarketingPlaybook #ChatGenie