5-Star Hotels in Guangdong, China

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

After we searched for a long time, we came across the Pullman.  It is the only hotel connected to the shopping area FuHuaLi. It is literally right behind the hotel and there is a lot of shopping and some good restaurants. It is an outdoor mall so coming in winter was perfect. The attached photo shows the view from our room. The service was also very good. Evelyn at the front desk was extremely helpful especially when we had a problem with our room. They were also able to accommodate our request for a higher floor and late check out. All in all, a great experience and we would stay here again.

Our room was upgraded to a themed room and the kids loved it! It’s a family-friendly hotel and we booked specifically for that reason. They have a children’s swimming pool & children’s (indoor) playground. Plus points for the location because the hotel is just right across a mall.

Lack of full scale mirror in any place in the room Shower missing a chair for women The washroom area also missing a chair Closet light now working( fixed later ) but still very dark to pack n unpack clothing Found washing basin in bathroom very Dirty  Air condition -only offer cool air not warm air ( they supplied heater instead ) Box tissue - not available in any place in the room except washroom Lighting in the toilet area is very dark Lighting area in the room entrance is not bright enough Tv position not suitable for viewing when we lie in the bed  Chair at the table is not moving smoothly they should put a plastic sheet as ground sheet Buffet breakfast not suitable for foreigner- we love Chinese food but varieties is very limited and most food not warmly kept (place is good and  service is good) very disappointed in this breakfast  Special thanks to quest manager Crystal Lieu who did a good job in guiding us for checking in and checking out the hotel

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

Very close to Sunac Snow Park, the hotel will arrange for shuttle to go and come back. Breakfast spread was good. Not sure if it was low season when we went, but we had to take a buggy to another affiliate hotel nearby for breakfast because our hotel restaurant did not open. Unfortunately, the room we were given had bed bugs! Everyone woke up with bites. We informed the front desk, and the manager was apologetic and applied antiseptic and medicine to my daughter's bites. They changed our room and thankfully no more bites.

Absolutely loved our stay.  we stayed with a small child of three years old. He enjoyed every bit of it. The hotel has eye for detail for children. For example, it has bath slippers for children, bathrobes,  and also children’s shampoo and washing gel.  the most extravagant part is the breakfast you have so much choice and  you can enjoy your breakfast next to real life penguins as a sightseeing. Definitely recommend staying here when you visit Chimelong Park with children and also definitely recommend the breakfast.

The suite was amazingly big and comfortable for a reasonable price. Location is great, like 4mins walk to Guomao station. Surrounding filled with shopping malls, variety of food outlets and most of all many clean and reasonable prices massage parlour around. The services was exceptional fantastic especially kudos to Eason who is very approable, friendly and attentive to your five star services needs and enquiries. Giving the hotel a top notch service experience. The buffet breakfast has a vast variety and the revolving Restaurant on 50th floor has amazing views, vast variety of food selections and live seafood buffet menu at a fantastic price. Will definitely return to visit this hotel of choice when I return to Shenzhen. 套房非常大而且舒適，而且價格合理。 地點很好，步行4分鐘到國貿站。 周圍佈滿了購物中心、各種食品店，最重要的是周圍有許多乾淨且價格合理的按摩院。 服務非常出色，尤其值得稱讚的是 Eason，他非常友善、細心，對您的五星級服務需求和詢問非常關注。 為飯店帶來一流的服務體驗。 自助早餐種類繁多，位於 50 樓的旋轉餐廳享有迷人的景色、種類繁多的食物選擇和價格優惠的活海鮮自助菜單。 當我回到深圳時，我一定會再次選擇這家酒店。

it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!

Thank you very much for Miss Jossce's considerate help. I got a room upgrade during this hotel stay, which was a pleasant surprise! This is already many times that I have chosen this hotel, and every time I come here, I can feel the comfort and warmth like home. The room is elegantly and practically decorated, with every detail reflecting the hotel's thoughtfulness. The bed is soft, the environment is quiet, and the facilities are complete, allowing for a restful night's sleep. I will definitely choose this place again next time, and I highly recommend it to every friend who is on a business trip or traveling!

Lack of full scale mirror in any place in the room Shower missing a chair for women The washroom area also missing a chair Closet light now working( fixed later ) but still very dark to pack n unpack clothing Found washing basin in bathroom very Dirty  Air condition -only offer cool air not warm air ( they supplied heater instead ) Box tissue - not available in any place in the room except washroom Lighting in the toilet area is very dark Lighting area in the room entrance is not bright enough Tv position not suitable for viewing when we lie in the bed  Chair at the table is not moving smoothly they should put a plastic sheet as ground sheet Buffet breakfast not suitable for foreigner- we love Chinese food but varieties is very limited and most food not warmly kept (place is good and  service is good) very disappointed in this breakfast  Special thanks to quest manager Crystal Lieu who did a good job in guiding us for checking in and checking out the hotel

The hotel is conveniently located next to Shenzhen train station, which takes less than 8 mins walk through the underpass. Was happy to have the room upgraded to 22nd floor. The room view was spectacular with the border of HK and the City of Shenzhen, including the railway track consisting of high speed rail train and slow train. Breakfast was good with a variety of choices to pick from. Was actually thrilled to receive the spa voucher of 88 but alas, it was a disappointment as the service was poor. I came at 10pm, after changing my booking. The person in charge, just came hurriedly and spoke to me in Chinese( whereby my Chinese language was not so good as I am still a beginne) quickly and left me all alone by myself. As the massage room was in another area, where you need to step out from changing room, I was waiting for 10 mins to get a changing gown as I was only given a towel and disposable underwear. I went looking around for the attendant and found most of them in the front of entrance and none in the room, attending or checking on me. I just left without doing the massage. I report this to the hotel manager the next day, as I tried calling the guest service center and operator a couple of times after the incidentto give them feedback but nobody picks up the phone!

The suite was amazingly big and comfortable for a reasonable price. Location is great, like 4mins walk to Guomao station. Surrounding filled with shopping malls, variety of food outlets and most of all many clean and reasonable prices massage parlour around. The services was exceptional fantastic especially kudos to Eason who is very approable, friendly and attentive to your five star services needs and enquiries. Giving the hotel a top notch service experience. The buffet breakfast has a vast variety and the revolving Restaurant on 50th floor has amazing views, vast variety of food selections and live seafood buffet menu at a fantastic price. Will definitely return to visit this hotel of choice when I return to Shenzhen. 套房非常大而且舒適，而且價格合理。 地點很好，步行4分鐘到國貿站。 周圍佈滿了購物中心、各種食品店，最重要的是周圍有許多乾淨且價格合理的按摩院。 服務非常出色，尤其值得稱讚的是 Eason，他非常友善、細心，對您的五星級服務需求和詢問非常關注。 為飯店帶來一流的服務體驗。 自助早餐種類繁多，位於 50 樓的旋轉餐廳享有迷人的景色、種類繁多的食物選擇和價格優惠的活海鮮自助菜單。 當我回到深圳時，我一定會再次選擇這家酒店。

it was an amazing experience staying in the genpla hotel. all the staffs are very friendly, helpful. the place is very new, clean and spacious. the house keeping even wrote me a personal note and gave me extra pencils and paper because i asked for one more pencil once. They are very thoughtful, the service is way better than the 5 stars international hotels. the hotel is also close to a mall and mtr. very convenient. i highly recommend to friends and everyone!

Thank you very much for Miss Jossce's considerate help. I got a room upgrade during this hotel stay, which was a pleasant surprise! This is already many times that I have chosen this hotel, and every time I come here, I can feel the comfort and warmth like home. The room is elegantly and practically decorated, with every detail reflecting the hotel's thoughtfulness. The bed is soft, the environment is quiet, and the facilities are complete, allowing for a restful night's sleep. I will definitely choose this place again next time, and I highly recommend it to every friend who is on a business trip or traveling!

Premium location. The hotel is located in the heart of Shenzhen . Cool staff , very welcoming , Got an upgrade from the with a wonderful large room and bathtub with a splendid view of the city 🌆. Enjoyed the stay , the breakfast and the meetings I had at this facility .

They have good service, the front desk members (Noah, Tiny,and Evelyn) are nice. Nicole (not front desk, a service member passby) spoke fluent Cantonese and helped us with communication.

This Pullman hotel is right next to Shenzhen North high speed rail station. Less than 5 minutes walk from the station. Also number 4, 5 and 6 Metro stop in this station too. There is a shopping mall next to the rail station with many restaurants. I pick up some snacks and drinks from a 7-11 shop there. Check in lobby and breakfast room are on 46 floor with a great view of the Shenzhen north area. All rooms are on high floor. I stay in room 5608 with a nice view. Room is clean, has decent size, modern and relaxing design with bath tub, which is an added bounce. Breakfast is buffet style with good selection. Coffee is decent too. I have a relaxing stay there. Do not mind to go back for an other visit.

Booked Intercity hotel instead of a chain hotel because of the great rating. Arrived and the outside is impressive with someone to help you with luggage’s. Checking in was a bit difficult as we didn’t speak Mandarin and their knowledge of English wasn’t good but somehow we got there. They made a big effort to try and take our order when we did room service even sending someone up to personally take our order. Nice touches are their service with a smile and always so helpful. The rooms were tastefully decorated Japanese minimal style and we ordered a corner view room but because we were 6th floor there wasn’t much of a view. Only of the highway but it was still nice and bright. Shower and toilet were separated which was quite nice. Only thing was the pillows were a bit high and the air conditioning was a either too hot or too cold. Otherwise everything was great. I would come back again. Front desk lady Hui Ling made a great effort to help us so would definitely return if staying again. In terms of location, there is a KK ONE mall next door but we found that it’s a bit more local than what we would like. So we did day trips a lot. Overall I can’t fault this hotel! It’s a very pleasant stsy.

Excellent location, nice big rooms, great breakfast… but what made this hotel stand out was the service. It was my dad’s birthday and they arranged for a cake to be ready for him when he returned in the evening… what a lovely surprise! After checking out, I left my luggage for safe keeping, but I lost the ticket when I went back for pick up. A big shout out to Zoey and Richard at Hilton for helping me out and I was able to reclaim my luggage really quickly and without stress! The only negative I have to say was that I purchased the afternoon tea and happy hour package, but the afternoon tea was just some ham sandwiches, fruits, cakes and drinks on a “help yourself” system. Not quite the 5-star quality I expected. I will definitely come back but will only go for the breakfast option as that was really nice.

Very close to Sunac Snow Park, the hotel will arrange for shuttle to go and come back. Breakfast spread was good. Not sure if it was low season when we went, but we had to take a buggy to another affiliate hotel nearby for breakfast because our hotel restaurant did not open. Unfortunately, the room we were given had bed bugs! Everyone woke up with bites. We informed the front desk, and the manager was apologetic and applied antiseptic and medicine to my daughter's bites. They changed our room and thankfully no more bites.

Stayed in the s. icon the first night and then this hotel the second. They are the same chain hotel but the quality of the room and cs is much friendlier and a better class in the s. Icon one. So I booked the third night back in s. Icon. The facilities are sure among all three hotels. The swimming pool are in the s. Icon and s. Hill and the kids playroom is in the s. Icon only. This hotel is good for it's price and just a nice bed to sleep. The pics are from my s. Icon hotel stay

There was no way to get out of resort for meals if one is not driving . Meals can be costly when you have it at the Chimelong hotel . One better option is to take an internal shuttle bus to Pandan Hotel Food court as you are able to get cheaper option this way . Overall during autumn , the air in one of the room we booked is rather stale . Have to turn on the aroma fragrance oil . This is quickly resolved by leaving one keycard to have the room aircon stay on while we are away for meals . But I must say the hotel staff from lobby staff to room cleaners are all very helpful and kind . They will greet the guests whenever they see us and always come over to offer their assistance

The stay was super comfortable, and the service is impeccable. Loved the choice of food and the overall vibe, and the view! the bar area is also super comfortable for informal business meetings.

Subject: Exceptional Service from Reservation Agent Ms. Li Impressed Me Dear Guangzhou Jianguo Hotel Team, I am delighted to have the opportunity to express my sincere appreciation for the excellent service provided by your hotel staff, especially the outstanding performance of your reservation agent, Ms. Li. From the moment I first contacted the hotel's reservation department, Ms. Li demonstrated a professional, passionate, and patient attitude in serving me. She carefully listened to my needs and patiently answered all of my questions. Her exceptional communication skills helped me smoothly complete the reservation process. When I arrived at the hotel, Ms. Li once again welcomed me with a warm and friendly demeanor. She ensured that the most suitable room was prepared for me and facilitated my check-in seamlessly. Throughout my stay, Ms. Li remained attentive to my needs and provided exceptionally thoughtful service. Ms. Li's professionalism and service enthusiasm deeply impressed me. She not only possesses outstanding work skills but also showcases genuine care for the guests. This level of service made me feel respected and valued, leaving me with an unforgettable hotel experience. I sincerely hope to visit Guangzhou Jianguo Hotel again and experience the exceptional service from Ms. Li and your dedicated team. Please convey my gratitude to Ms. Li and all the staff members who served me, as they are undoubtedly industry benchmarks. Thank you again, and I wish you continued success and prosperity!

Booked this hotel for its two famous restaurants. It’s turns out that the room is also well-maintained and rather spacious. The soundproofing is poor though, not sure whether it’s for all rooms or because we are assigned a room with connected one.

Hotel is very cool, able to see peacocks, rabbits, giant birds while eating breakfast and also in the lobby as well. It is a big hotel so we had to take time to go from 1 end to the other. You have to be on the advanced user of Wechat/Alipay to fully enjoy chimelong if you are not a local. Ordering room service requires wechat and also i had to connect to their wifi to access the food menu. there is also a convenience store at lvl 1, also a vending machine (using wechat) at every lift lobby. Take note that you have to walk 10-15mins out of you want to order food. Buying of circus tickets etc, all using wechat. For foreign travelers, we have to go to the ticketing station to register our faces. It is more of a themepark for locals, have to squeeze in the buffet line + shuttle buses to ferry you to the attractions. Managed to take the free cable car and see the panda at the zoo. The circus is a MUST GO, super impressive, upgrade to the VIP if you can, don't seat too near the front, the middle lane has performances as well. Recommended for family with small kids!

We had a wonderful stay at Guangzhou Baiyun Hotel! The location is excellent, making it convenient to explore the city. The staff were incredibly friendly and attentive, always ready to assist with a smile. Our room was spacious, clean, and well-equipped, offering great comfort after a long day. The breakfast buffet was fantastic, with a wide variety of delicious options to suit all tastes. Overall, a perfect combination of comfort and service—I would definitely stay here again!

Breakfast was great! Hotel staff is friendly and helpful ! Spa and swimming pool are nice. nice service in the evening at the woo bar with singers who entertain.

We travelled with two young kids and we're so glad that the hotel is great & even got indoor swimming pool! The hotel location is strategic and just right beside the mall, very convenient for us to eat, shop & visit the attractions. We would love to go back next time!

This is a wonderful trip. 3 days 2 nights unlimited access of theme park. Include - buffet dinner . Chimelong is the best theme park in the world . Hope I can see chimelong theme park built all over the world.

After we searched for a long time, we came across the Pullman.  It is the only hotel connected to the shopping area FuHuaLi. It is literally right behind the hotel and there is a lot of shopping and some good restaurants. It is an outdoor mall so coming in winter was perfect. The attached photo shows the view from our room. The service was also very good. Evelyn at the front desk was extremely helpful especially when we had a problem with our room. They were also able to accommodate our request for a higher floor and late check out. All in all, a great experience and we would stay here again.

Our room was upgraded to a themed room and the kids loved it! It’s a family-friendly hotel and we booked specifically for that reason. They have a children’s swimming pool & children’s (indoor) playground. Plus points for the location because the hotel is just right across a mall.

Absolutely loved our stay.  we stayed with a small child of three years old. He enjoyed every bit of it. The hotel has eye for detail for children. For example, it has bath slippers for children, bathrobes,  and also children’s shampoo and washing gel.  the most extravagant part is the breakfast you have so much choice and  you can enjoy your breakfast next to real life penguins as a sightseeing. Definitely recommend staying here when you visit Chimelong Park with children and also definitely recommend the breakfast.

Me and my family had an amazing experience staying at this hotel. The facilities were amazing, and the outdoor swimming pool is gorgeous. There is also a tennis court, a gym room, an indoor swimming pool and also other facilities. The room is spacious, and the sea view is magnificent. There is also a massive balcony that faces the gigantic ocean. The tub was very nice and there is also a walk-in closet. The hotel lobby is stunning, and the television has movies, tv shows and other kinds of entertainment. Moreover, the staff was helpful. They helped us a lot. For example, we asked to get a bag of ice, and the staff gave us a whole bucket of ice! They even helped us to put the ice into the drink! Also, they gave my 13-year-old son a free breakfast buffet which were not included in the package of the hotel room we booked, which only offers a 2-adult breakfast buffet meal. The hotel is also very clean. Moreover, we would love to thank Minnie and Jane, the two of the most helpful and kind staff we have ever met. They were very nice and helped us with a lot of things and we really appreciate what they helped us. We strongly recommend you stay at this hotel as everything is perfect there and again, we want to thank you Jane and Minnie for their warm services.

3D2N short stay in this hotel with two kids. Reception staff is nice and helpful, patiently explaining the hotel facilities and the malls. Special thank to staff Aurora, she is nice and kind! Location is 30-45 mins from HZM point, depending on traffic flow. Room is clean and spacious. Swimming pools, indoor and outdoor, are best for kids and the staff are also nice. The mall is under the hotel and so many options of restaurants and playrooms/game facilities available for kids. Would definitely return !

This hotel is just amazing with service, atmosphere, gym and swimming pool, all outstanding. Next to a mall is just speechless, can eat all you want from morning to night. Would definitely come again. My family especially my kids love it.

Hassle free check in, process is quick, staff were very friendly and helpful. Children playground was beside the check in counter. Best experience is their Meituan order and delivery service is right to your room door step . Will come back again.

Location is extremely convenient for travelling within Zhuhai, nearby Macau and Hong Kong. Gongbei port is just 10 minutes walk. A shopping mall is directly under this hotel. Hotel front desk and concierge are helpful. Conceirge even showed me the short cut leading to the Gongbei port. A lot of local guests within this hotel. Quite a few restaurants in this hotel. I tried their hotpot restaurant, beef was fresh, food was tasty and service staff was very attentive. There are plenty of eating places around as well. Facility is old surrounded by very old buildings and streets. Easy to get taxi to move around to places of interests e.g. 日月贝，圆明新园，板樟山 etc. Small swimming pool and gym. Not crowded at all. Water supply from the room was not so good and inconsistent temperature. Thus a little troublesome when showering. I find the most uncomfortable part was the bed. I think the mattress was not in good condition. It was noisy whenever I sat or turned and changed my laying down position. I did not sleep well. Feedback to hotel front desk when I checked out. Hope they address the problem avoid impacting the next guest(s).

Hengqin Bay Hotel Changlong is the first choice A very good accommodation experience❤️👍🏻 Whether it is facilities or accommodation conditions, scenery, sea view and garden scenery, they all have their own characteristics. Suitable for all ages such as parent-child, family, business, etc. Parent-child fun is more recommended. Non-winter is the next non-winter. The items are more abundant. Water amusement park, flamingo zoo, parent-child reading are all suitable for children. There are also commuter buses to the Ocean Kingdom and Spaceship Park, which is also very convenient. The hotel butler is very considerate. Overall praise from the commentator👍🏻❤️