Aardini_Pros:
- good location, vicinity to MRT and easy to get around
- good price, compared to other 5 stars hotel in the area, price can be lower by 50% vs. Others
- decent room, size for deluxe is 31m2 which is sufficient. Twin bed can easily fit 2 adults & 2 small kids
Cons:
- breakfast service, they basically ran out of spoon, fork, glass, cup, milk, cereals, strawberries for fondue, dimsum (yes that specific) and took +10 min to refill.
Basically the dimsum was just refilled by 6 pcs each time and one person can take up to 4 pcs so I got unlucky and the person in front of me finished the whole hut. Also, at some point I had to complaint 3x to a waiter to get me the cup for the tea.
- Poorly scheduled maintenance. Seriously why do you have to reapply the thinner in your hotel exactly at the peak season (30,31 dec). Like, why???? Smells are everywhere and it could honestly have been done other times.
Adding a side note w.r.t new year event:
The hotel did a good job in making the most of the festivities, namely:
1. Movie marathon for kids on the 31st, they set up a big screen, with free pop corn and cotton candy, bean bag, and PS 3
2. Breakfast on 1st Jan was special, a LOT of varieties and really good taste (good job!), amongst the dishes are Salmon en croute, pecking duck, tom yum, salmon sashimi, lobster, etc.
3. Nice little surprise of complimentary chocolate ball delivered to our room as new year gift
I would RECOMMEND this hotel for its VALUE FOR MONEY and STAY HERE DURING FESTIVE EVENTS. But the hotel need improvements for their services on regular basis
Show More