Hangzhou West Lake Wulin Pagoda Junting Design Hotel

Hangzhou West Lake Wulin Pagoda Junting Design Hotel Reviews

Hangzhou West Lake Wulin Pagoda Junting Design Hotel

No.261 Tiyuchang Road, Gongshu District, Hangzhou, Zhejiang, 310007, ChinaView Hotel Details
Hangzhou West Lake Wulin Pagoda Junting Design Hotel
Hangzhou West Lake Wulin Pagoda Junting Design HotelHangzhou West Lake Wulin Pagoda Junting Design HotelHangzhou West Lake Wulin Pagoda Junting Design Hotel
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Hangzhou West Lake Wulin Pagoda Junting Design Hotel Guest Reviews

4.7/5
Outstanding
9983 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(9983)
Positive reviews(9738)
Reviews with photos/video(1278)
Friendly front desk staff(1649)
Delicious breakfast(1259)
Easy to get around(857)
Large rooms(715)
Located downtown(240)
Perfect for kids(229)
Tasty coffee(100)
Has rooms for families(58)
Negative reviews(245)
Anonymous User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
26 review
4.2/5
Very Good
Posted on Jan 1, 2025
Location is good with many amenities close by. Staff member ‘little cakes’ was very kind and helpful as were all the staff .
Shaw Yun
Deluxe 2-bed Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel is spacious and clean. The receptionist 小笼包 has been very helpful with all the travel info and provided free fruits to us. The location is good. Easy to travel around with metro or didi
Response from Property: 小君能給親帶來無比滿意與驚喜的入住體驗對於我們來説就是最大的滿足了，我們還將會不忘初心，砥礪前行，爭取給您帶來更加完美地入住體驗，感謝親的滿意與點贊，小君等您再次回家~~
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Hotel is spacious and clean. The receptionist “管家当归” has been helpful and provided fruits to rectify booking hiccups with prompt follow ups too
Response from Property: Thank you for your affirmation of Xiaojun, Xiaojun is very happy to meet you, and I am happy to meet you in my lifetime, not to mention the grand scene and not to describe the deep affection! I wish you all the best!
BoboNeon
Deluxe Double Room
Stayed in Nov 2024
Couples
5 review
4.7/5
Amazing
Posted on Dec 16, 2024
The room is very spacious, and with free mini bar too. The hotel staff is very friendly. When you order for food delivery, the cute hotel robot will send it to your room. The location is not too bad. Need to walk a bit to reach the nearest subway station. The breakfast standard , has fruits , chinese cuisines and western ham and eggs.
Response from Property: Thank you very much for choosing to stay at SSAW Pagoda Hangzhou West Lake and sharing your beautiful photos. We are very honored to see your detailed review, and Jun is very happy to know your personal feelings. We will continue to work hard to live up to expectations, with high-quality services and products and facilities, to provide every guest with a wonderful experience and memories worth savoring, and welcome you to come back again.
Lee Bee
Deluxe Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Great one. The room is clean, and big. The customer service is great, able to answer all the questions.
Response from Property: Dear guests: Hello! Thank you for your affirmation of Jun, we provide the most intimate and meticulous service for each guest, and bring a value-added experience to each guest. Pagoda Hotel Hangzhou West Lake is a young and energetic hotel, defined as a niche pioneer, with an open and integrated atmosphere to attract and meet the needs of the elite for sojourn aesthetics. Your praise is the greatest support and encouragement for the hotel, we will serve every family member with our hearts, and look forward to meeting you next time.
Guest User
Executive Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 30, 2024
It was very good and clean, in the center of the city and easy to find local food. Also nice stuff desk.
Response from Property: hank you very much for choosing to stay at Pagoda Junting Design Hotel in West Lake Wulin, Hangzhou, and for sharing your stay experience and beautiful pictures. We are honored to see your detailed review, and I am delighted to learn about your personal experience. We will continue to work hard and live up to expectations, providing every guest with a wonderful experience and memorable memories with high-quality service and product facilities. We welcome you to visit us again.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Check in was a breeze and the reception staff are helpful and speak some English. I was able to extend my stay from two to three nights no problem. The room was bright, clean and spacious with a nice hot shower and robes, slippers ad toiletries all provided. The hotel is easy to find and is in a great location. Very close to Wulin Square Metro and a gentle 30 minute walk to the West Lake. I didn't take the breakfast option but there's a cafe with espresso machine that serves OK coffee. Theonly thing I missed was a safety deposit box in the room but apart from that, the Pagoda was great and I'd happily stay there again.
Response from Property: Thank you very much for choosing to stay at SSAW Pagoda Hangzhou West Lake and sharing your beautiful photos. We are very honored to see your detailed review, and Jun is very happy to know your personal feelings. We will continue to work hard to live up to expectations, with high-quality services and products and facilities, to provide every guest with a wonderful experience and memories worth savoring, and welcome you to come back again.
BEE
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Very clean and comfortable hotel in Hangzhou. Receptionist all are very kind and supportive. I really want to come back
Response from Property: Thank you very much for choosing to stay at SSAW Pagoda Hangzhou West Lake and sharing your beautiful photos. We are very honored to see your detailed review, and Jun is very happy to know your personal feelings. We will continue to work hard to live up to expectations, with high-quality services and products and facilities, to provide every guest with a wonderful experience and memories worth savoring, and welcome you to come back again.
JZZZZZZZ
Deluxe Double Room
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Visited HZ for a few days and stayed in this hotel. Amenities were sufficient for our trip and they upgraded our room for free as well! Overall is a good place to stay when coming to HZ.
Response from Property: 非常感謝您選擇入住杭州西湖武林Pagoda君亭設計酒店並樂於分享您的入住感受和美圖。看到您這篇細緻的點評，我們甚感榮幸，小君瞭解到您的切身感受後倍感欣喜。我們會繼續努力，不辜負期待，以優質的服務和產品設施，為每一位賓客奉上一段美好的體驗和值得回味的記憶，歡迎您再度光臨。
Lydia
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
I enjoyed my stay. Location is pretty convenient and all the staff provided excellent service. Rooms were comfortable as well. Thank you to Staff 小笼包 and the team for the pleasant stay.
Response from Property: Xiaojun can bring great satisfaction and surprise to the pro of the check-in experience is the greatest satisfaction for us, we will not forget the original intention, forge ahead, and strive to bring you a more perfect check-in experience, thank you for the satisfaction and praise, Jun is waiting for you to go home again~~
TimSinee
Concept Double Bed Room (Oval Bathtub + Panoramic Glass View)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Qingshan Lake Water Forest Country Park 青山湖水上森林郊野公园 📍Metro Line16 get off Babaili Station 八百里站 Exit C1 or C2 take bus 1 CNY to Qingshan Lake Visitor center Entrance fee 40 CNY senior 20 CNY
Response from Property: Thank you very much for choosing to stay at Hangzhou West Lake Wulin Pagoda Junting Design Hotel and for sharing your stay experience and pictures. We are honored to read your detailed review. Xiaojun is very happy to know your personal experience. We will continue to work hard to live up to expectations and provide every guest with a wonderful experience and memorable memories with high-quality services, products and facilities. We welcome you to come again.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
4 review
4.0/5
Very Good
Posted on Nov 2, 2024
Overall location is good, service is good and prompt. But slight smoking smell when entering the room, might be the central aircon that the smell got in.
Response from Property: Thank you very much for choosing to stay at Pagoda Junting Design Hotel in West Lake Wulin, Hangzhou, and for sharing your stay experience and beautiful pictures. We are honored to see your detailed review, and I am delighted to learn about your personal experience. We will continue to work hard and live up to expectations, providing every guest with a wonderful experience and memorable memories with high-quality service and product facilities. We welcome you to visit us again.
Guest User
Executive Double Room
Stayed in Sep 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 18, 2024
Stayed two nights, spacious room, four bottles of water provided, shower room could have leg stand bar for elderly. Highly recommended hotel
Response from Property: Thank you for visiting SSAW Pagoda Hangzhou West Lake Wulin Design Hotel, we are very happy to bring you good memories, we have been committed to bringing you the warm service and comfortable stay experience at home, we hope that SSAW Boutique Hangzhou West Lake Wulin Pagoda can become your first choice for travel, and sincerely look forward to your visit again.
wai lam
Deluxe Double Room
Stayed in Oct 2024
Family
10 review
3.5/5
Posted on Nov 17, 2024
Room with bad smell. Water stain in bath room.
Response from Property: Thank you very much for choosing to stay at SSAW Pagoda Hangzhou West Lake and sharing your beautiful photos. We are very honored to see your detailed review, and Jun is very happy to know your personal feelings. We will continue to work hard to live up to expectations, with high-quality services and products and facilities, to provide every guest with a wonderful experience and memories worth savoring, and welcome you to come back again.
henry3119
Deluxe 2-bed Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Great
Response from Property: 小君能給親帶來無比滿意與驚喜的入住體驗對於我們來説就是最大的滿足了，我們還將會不忘初心，砥礪前行，爭取給您帶來更加完美地入住體驗，感謝親的滿意與點贊，小君等您再次回家~~
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