Crowne Plaza HANGZHOU SCIENCE CITY Reviews

I live nearby and stayed at the hotel about 2 years ago. I wanted a little staycation again, and I’m glad to say that it’s still a great place to stay at. The hotel is clean and tidy, bed comfortable. The service staff and front desk are absolutely helpful and accommodating.They always have a smile and are willing to help. I ordered room service, the food was good and the order took only 30 minutes. Breakfast was delicious , but the variety of pastries were limited this time. However I enjoyed everything and ate every bit of breakfast, the breakfast hosts were lovely and made a yummy hot latte. Something to note, is that the pool is managed by a 3rd party so they do have swimming lessons in the evening. I still enjoyed myself at the pool and look to join the swim classes soon. For foreigners looking for western food, you can find Commune/ meToo cafe ( hauxia) / wagas etc. around the area, it’s a nice place to walk around.

Unable to use pool or gym as classes were taking place. As the fitness area is managed by a third party, potential guests should be informed in advance of times they are unable to use facilities. Personally, I would have booked a nearby hotel. Breakfast was good, however some food was not fresh.

Good option for few nights, helpful staff and good breakfast with western options.

Great hotel, would be happy to come again! Location was perfect and rooms were super clean.

Awesome hotel, wonderful experience The receptionist was great and could speak English

One of the best hotels we have stayed at! Such great service and the best pool we have been in for a long time. Great comfy beds and bathtub! They spoke to us so nicely and made us feel special as it was my husbands birthday they gave him a cake and gift and even gave our baby a gift too. Really good breakfast variety too

All aspects of the hotel are very good, especially the service, which is in line with the five-star standard. Special mention to Tricia and Dio, whose service attitude is particularly great. There is a subway downstairs, which makes travel very convenient. The breakfast has a rich variety. I will choose this place again when I travel next time!

This hotel left a deep impression on me during this trip. From check-in to check-out, every link made me feel very satisfied. First of all, the location of the hotel is very superior, the transportation is convenient, and the surrounding facilities are also complete, which is very convenient for travel and shopping. The service of the hotel is impeccable. Kyle, the guest service manager, and Akida at the front desk are warm and friendly, professional and efficient. They always smile, patiently answer my questions, and provide many useful suggestions. In general, this hotel is a very recommended hotel. Whether it is the location, room, service or breakfast, I am very satisfied.

The room is very comfortable and new, and the service is very good. I didn't expect the Crown Hotel near the West Station to be completely beyond my expectations. They also gave me a single breakfast, which is very considerate. Five stars!

My family came to the hotel to celebrate the New Year. The rooms are all arranged on one floor, which is very good. The hotel is very new and the facilities are good. There are many places to eat and play around. The subway station Line 5 and Line 19 are right next to it, which is very convenient for travel.

In this festive Spring Festival of the Year of the Snake, I chose this hotel as a stopover for my family and I. It was an unforgettable experience. From the moment I stepped into the hotel lobby, the strong festive atmosphere came over me, and my family and I instantly felt the strong flavor of the New Year. The hotel is decorated in a particularly festive way, with red lanterns, spring couplets, Chinese knots and other elements dotted in between. The design style that combines tradition and modernity is eye-catching. The front desk staff dressed in festive costumes and greeted every guest with a smile. Cherry and Tricia, who received me, were enthusiastic and professional, which made us feel warm and patiently introduced the activities of the hotel. During the Spring Festival, this hotel brought us surprises. In short, this stay before the New Year was very satisfactory. The hotel's services, facilities, and atmosphere made me and my family very satisfied. Looking forward to coming again next time!

The hotel has an elegant environment and convenient location. There are shopping malls and subway stations nearby. The room facilities are complete and clean. Bella and Dio at the front desk are warm and thoughtful. Check-in and check-out are very smooth. It was a very good stay experience! I will choose Holiday Inn next time🏨

The hotel is in a great location, with subway stations and shopping malls nearby. Entering the hotel lobby will give you a bright eye, the environment is elegant, and it looks spotless. This is my first impression. The hotel rooms are high-end and upscale, with complete facilities and equipment. The front desk staff Akida and Lily are enthusiastic and professional. I highly recommend this hotel! !

This hotel is undoubtedly one of the best choices I have stayed in recently. From the moment I stepped into the hotel lobby, I was deeply attracted by its elegant atmosphere and warm service. Cherry, the front desk staff, was polite and professional. She provided me with a detailed check-in guide and surrounding recommendations, which made me feel at home. Bella's service was warm and thoughtful, and very detailed. The design of the room is modern and warm, and the spacious space and comfortable bed allowed me to get a good rest. It is particularly worth mentioning that the facilities in the room are all available, from high-quality toiletries to convenient charging equipment. Every detail reflects the hotel's care and thoughtfulness. The hotel's restaurant is also impressive. Whether it is a hearty breakfast or an exquisite dinner, every dish is carefully prepared, with a unique taste and balanced nutrition. The environment of the restaurant is also very elegant, which is a great place to enjoy food and relax. In addition, the hotel also provides a wealth of leisure and entertainment facilities, such as a gym, swimming pool, etc., so that I can fully relax and exercise after a busy schedule. The surrounding environment is quiet and safe, allowing me to enjoy this wonderful journey with peace of mind. In short, this hotel has won my high praise for its excellent service, comfortable accommodation and rich facilities. Whether it is a business trip or a leisure vacation, it is a recommended choice.