T-Ritz Saigon Hotel & Apartment

T-Ritz Saigon Hotel & Apartment Reviews

T-Ritz Saigon Hotel & Apartment

20-22 Phạm Ngọc Thạch, District 3, Ho Chi Minh City, VietnamView Hotel Details
T-Ritz Saigon Hotel & Apartment
T-Ritz Saigon Hotel & ApartmentT-Ritz Saigon Hotel & ApartmentT-Ritz Saigon Hotel & Apartment
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T-Ritz Saigon Hotel & Apartment Guest Reviews

4.4/5
Very Good
829 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(829)
Positive reviews(801)
Reviews with photos/video(146)
Located downtown(32)
Large rooms(26)
Perfect for business trips(20)
Tasty food(17)
Great swimming pool(16)
Convenient for shopping(16)
Average sound insulation(14)
Delicious buffet(5)
Negative reviews(28)
Jun doe
Studio Double
Stayed in Dec 2024
Couples
129 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Swimming pool is very nice. It is about 170 deep. Staffs were very kind. Room is spacious and clean.
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Rosa.Linda
Studio Twin
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Definitely our favourite hotel we stayed at while we were in Vietnam! It’s so clean, staffs were lovely and the buffet breakfast were amazing
Response from Property: Dear Rosa Linda,Thank you for choosing to stay with us during your time in Vietnam. It's our pleasure to have you and to know that you had wonderful stay at our place. We look forward to welcoming you back soon to the warmth and hospitality at T-Ritz Saigon Hotel & Apartment.
EricChoo
Deluxe Twin Studio
Stayed in Nov 2024
Business travelers
64 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Hotel change names from Citadines Regency Hotel to T Ritz. A bit hard to find on the GRAB as it's still new in the name. Googlemap still having the old names but put the hotel closed. This hotel still here. All the old staff is the same as friendly. A good place to stay.
Response from Property: Xin chào EricChoo!Thank you for sharing your feedback about the recent stay and for your strong patronage to us. We are excited to announce that, effective November 1, 2024, the building at 20 Pham Ngoc Thach, Vo Thi Sau Ward, District 3 will be rebranded as T-Ritz Saigon Hotel & Apartment. This change reflects our commitment to elevating the quality of our services and better fulfilling the needs of our cherished guests. While our name is changing, our dedication to providing exceptional service and maintaining the highest standards remains steadfast. We look forward to welcoming you to this new chapter with us.Best regards,T-Ritz Saigon Hotel & Apartment
RandomTraveller
Deluxe Twin Studio
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
It was clean and well maintained. The location is right between the airport and the main district 1. Good for first time tourist at a reasonable price. You can find good food nearby
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Guest User
Classic Room
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 15, 2024
first time booker to this hotel. its location is excellent. i can walk 10-20 min to many near by attractions. got a room on high floor. no balcony but has windows. nothing much to talk about the surrounding view. room/toilet/bath tub are all clean. They have connecting room type so if this is sth not in your favor; please request not to have it upfront. facility such as swimming pool and fitness room are fair. not their strong point. checkin staffs are fast with decent english. breakfast is great. i can have a choice of local fish noodle or western food...all of this positive comes with a price. this hotel (chain) is not cheap. overall is highly recommended
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
DANIEL PHILIP
Classic Room
Stayed in Oct 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Nov 2, 2024
Spacious and clean room. Matches the description and good value for price.
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Justinc
Deluxe Room
Stayed in Sep 2024
Solo travelers
55 review
3.2/5
Posted on Sep 9, 2024
Hotel is situated in District 3 of Saigon and is of close proximity to District 1. While hotel price is on the lower end, it felt pricey for what I have paid for. The check in was smooth, there is a lobby drop off which drivers will missed if they are not familiar with the place. The room was small but there is a bathtub in the room. The bathtub had some stains on it. Water pressure for shower is ok. The bed was normal, neither great or bad. But the sound proofing of the room is terrible. I could hear noises from outside when my room is not even facing the road. I could also hear voices from my neighbour in the room beside me. I had a terrible sleep. Sleep quality was poor. I would not recommend staying here. The hotel has a maybach to make it look posh but it isn’t.
Response from Property: Dear Justinc,Thank you for sharing your thoughts about your recent stay with us. We appreciate your detailed feedback and apologize for the inconveniences you experienced.We’re glad to hear that your check-in process was smooth and that you enjoyed the location in District 3, close to District 1. However, we’re sorry to learn that the room did not meet your expectations, particularly regarding soundproofing issues. We understand how important a restful night’s sleep is, and we will address your concerns with our team to improve our services. We are on the projects for establish the soundproof system in guest's room currently.Your feedback is invaluable in helping us enhance the experience for our guests. Thank you once again for your comments, and we hope to have the opportunity to serve you better in the future.Warm regards,Citadines Regency Saigon
Guest User
Classic Room
Stayed in Aug 2024
Couples
4 review
4.2/5
Very Good
Posted on Aug 13, 2024
Good hotel in the perfect location. Within walking distance of most the main sights. 10 min walk to Independence Palace, War museum, 30 min to downtown river area They offered a good tour of the Chu Cu Tunnels. Breakfast was good with lots to options and rooftop pool was nice, most of the time we had it to ourselves.
Response from Property: Thank you so much for your positive review. We are looking forward to welcoming you again at Citadines Regency Saigon.
Mandydenying
Deluxe Twin Studio
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Very nice and clean hotel in the heart of HO CHI MINH, easy to get anywhere, comfortable too.
Response from Property: Thank you so much for your positive review. We are looking forward to welcoming you again at Citadines Regency Saigon.
Guest User
Deluxe Twin Studio
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
New and big room comfortable cleanliness friendly best
Response from Property: Thank you very much for your positive feedback. We always look forward to your next visit.
Vietnamtraveller
Deluxe Room
Stayed in Jul 2024
Business travelers
34 review
4.5/5
Great
Posted on Jul 17, 2024
Good location, nice staff especially front desk team Thanks Mr Tai for all help, hope to see your team once again when im back to Saigon
Response from Property: Thank you so much for your positive review. We are looking forward to welcoming you again at Citadines Regency Saigon.
Ahkimbearbear
Deluxe Twin Studio
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Located in District 1, Citadines Saigon enjoys a prime location that puts guests within easy reach of Saigon's major attractions, dining options, and shopping districts. Whether you're exploring the historic landmarks or indulging in the city's vibrant nightlife, everything is conveniently accessible from this central location. he staff at Citadines Saigon deserve special commendation for their warm hospitality and attentive service. From the moment of check-in to departure, every interaction with the staff was met with professionalism and a genuine desire to ensure a pleasant stay.
Response from Property: Thank you very much for your positive review. We are looking forward to welcoming you again on your next trip to Citadines Regency Saigon.
Guest User
Deluxe Room
Stayed in Aug 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Good hotel, good location. Nice beds. Easy location. Nice gym.
Response from Property: Thank you for staying with us and taking time to share review about your recent stay. We are thrilled to know you enjoyed your stay overall with our central location, comfort beds and the gym. We hope to see you soon for another exceptional experience.
quy chi giap
Deluxe Room
Stayed in Dec 2024
Couples
9 review
4.2/5
Very Good
Posted on Dec 16, 2024
The hotel is easy to miss due to busy street, the hotel is kind of old & I can smell the room next door when I stayed in room 408. Otherwise, it’s okay to stay for a day or two.
Response from Property: Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely regret that your experience did not meet expectations, and we apologize for any inconvenience caused. Please rest assured that we have raised this concern with the relevant team to ensure this does not happen in the future.Once again, thank you for staying with us and we look forward to welcoming you back for a better experience.
Guest User
Studio Twin
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Dec 15, 2024
Great location and amenities. There’s a laundry room for self service if you need to wash your clothes. Getting a ride is tough around the area since the street is always busy with cars and motorbikes. But it’s walking distance from most well-known tourist attraction (10-30minute walk) so I just ended up walking everywhere.  Breakfast buffet could have had more options for the additional cost.
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
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