Shinsyouin 41-1, Kagoshima City, Kagoshima Prefecture, 890-8586, JapanView Hotel Details
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SHIROYAMA HOTEL kagoshima Guest Reviews
4.8/5
Amazing
294 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(294)
Positive reviews(291)
Reviews with photos/video(145)
Delicious breakfast(91)
Loved the view(81)
Relaxing hot springs(73)
Offers pick-up/drop-offs(57)
Classy environment(18)
Well decorated(9)
Luxurious(9)
Delicious buffet(9)
Negative reviews(3)
Daryl
Standard Double Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 15, 2024
10/10 would stay again. Note the food is a little over priced for what you get but it was still delicious.
Guest User
Standard Double Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 19, 2024
super good location with scenic view!
Anonymous User
Standard Double Room
Stayed in Jan 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 21, 2024
We love this hotel so much. The breakfast is so yummy and the bed is very comfortable too. The hot spring is superb. The view is beautiful even if rainy weather.
Albert K L Lui
Single Room
Stayed in Apr 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very good. The hot spring is good. The facilities are good. Recommend to book this hotel if you want to enjoy quality holiday.
Anonymous User
Forest Twin Room
Stayed in Dec 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 15, 2024
Top notch. Very expensive restaurants.
travelandy
Single Room
Stayed in Jun 2024
Other
3 review
4.5/5
Great
Posted on Jun 5, 2024
great service, free shuttle bus from downtown to hotel, small rooms.
Anonymous User
TSUMUGI Forest Twin
Stayed in Aug 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Aug 21, 2023
The hotel itself felt to be a little too rich and classy than what I’m normally used to (not a bad thing). I didn’t give the full 5 for location mainly since the hotel sits on top of a hill within the city, walking is kinda out of question unless your up for winding incline up and down the hill. There are included transportations though which is nice and the trade off being the gorgeous views of the city and volcano (sakurajima) that sits across the water. There are also included restaurants, stores, bath, lounges, and even a convenience store built into the hotel too which was nice.
Philip
TSUMUGI SAKURAJIMA VIEW TWIN
Stayed in Apr 2023
Couples
1 review
4.5/5
Great
Posted on Apr 28, 2023
My wife and I really loved the Onsen with a view of Sakurajima as published. Onsen cleanliness was good too. Buffet breakfast was so complete with both Japanese and western style.
Free shuttle is quite frequent although still took some time to get to town nonetheless. But overall we loved our stay!
Jerald
Single Room
Stayed in Aug 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Aug 7, 2024
Grand experience at a good price.
Christine Law
Forest Twin Room
Stayed in Nov 2023
Couples
11 review
4.5/5
Great
Posted on Nov 27, 2023
Hotel decoration, service is good; but too far away from the downtown
Guest User
Forest Twin Room
Stayed in Nov 2023
Couples
11 review
4.5/5
Great
Posted on Nov 15, 2023
Very nice view and spa, nice breakfast, twin bed room is a bit tiny.
Guest User
Forest Twin Room
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 30, 2024
Shuttle bus is very convenient.
Guest User
Single Room
Stayed in Dec 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Has great scenery and one of the best breakfast buffet overseeing Sakurajima island
Guest User
TSUMUGI SAKURAJIMA VIEW TWIN
Stayed in Dec 2022
Family
2 review
4.7/5
Amazing
Posted on Dec 15, 2022
Scenery from its outdoor onsen is beautiful
m_s05
Forest Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 14, 2024
There were many shuttle buses,
and it was very convenient to travel between the city and the hotel.
The room was compact but clean, the sink was spacious, and the TV was large, so it was very comfortable.
The amenities were also good, with a scrubbing towel and a wide selection of tea bags and alcohol, which was more than what you would find in a normal hotel.
The route to the bath was a little complicated and far away,
but the view of Sakurajima from the open-air bath was amazing.
In the morning, people gather at the open-air bath to watch the sunrise.
The best thing about it was the breakfast.
It had the most variety of food of any hotel I've ever stayed at.
I couldn't taste it all, even if I ate a little at a time.
And the taste was so good that I couldn't believe it was a buffet,
and I could feel the quality of the ingredients and the careful preparation!
I especially recommend the black pork shabu-shabu!
The hospitality of the hotel staff was also good,
and it was a very satisfying stay, even if it was a little pricey.
I'd like to stay again someday and enjoy breakfast.
Thank you very much.