44-47 Unit 3, Khiri Village, Kingitsarath Road, Luang Prabang, Luang Prabang Province, 06000, LaosView Hotel Details
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Burasari Heritage Luang Prabang Guest Reviews
4.3/5
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.1
Cleanliness4.5
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All reviews(44)
Positive reviews(30)
Reviews with photos/video(15)
Awesome stay(15)
Awesome rooms(13)
Great service(13)
Great location(8)
Convenient location(6)
Delicious breakfast(4)
Negative reviews(2)
Guest User
Superior Room
Stayed in Aug 2024
Couples
29 review
4.7/5
Amazing
Posted on Sep 19, 2024
Super charming french colonial hotel in luang prabang overlooking nam khan river, breakfast is good ala carte style, some staff were friendly and accommodating very near alms giving ceremony, phousi hill is a 10 minute walk, room is spacious and mini bar refilled daily, would have been perfect had there been a pool
Response from Property: Dear Valued Guest,Thank you for taking the time to leave good feedback. All of us here at Burasari Heritage are glad your stay with us was comfortable. We hope to see you again when you come back in Luang Prabang.Kind regards,Francia Andriamahenintsoa MartinezCustomer Relations
Guest User
Deluxe Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 10, 2024
Helpful staff and nice spacious room. Could not book airport pickup due to no response though.
Response from Property: Dear Valued Guest,Thank you for the positive review. We do apologise for the setbacks you encountered during your stay. Please rest assured that we have taken note of your concern. We hope to see you again.Kind regards,Francia Andriamahenintsoa MartinezCustomer Relations
Chuang
Superior Room
Stayed in Jun 2024
Travel with friends
7 review
4.5/5
Great
Posted on Jul 26, 2024
The road was too bad and the entry was flooded by the time we arrived. However, the room and view were completely offset the overture. Weather and scenery were delightful to enjoy the evening and morning breakfast.
Response from Property: Dear Chuang,Thank you for leaving a comment. All of us here at Burasari Heritage are grateful that your stay with us was satisfactory. We hope to see you again in the future.Kind regards,Francia Andriamahenintsoa MartinezCustomer Relations
Svetoslav
Deluxe Room
Stayed in Apr 2024
Couples
15 review
2.5/5
Posted on May 5, 2024
Location is good and quite clean.
Not much amenities.
The restaurant is very expensive compare to nearest food options. If ordering outside the included breakfast, they will charge you 92k LAK for a coffee. For example, 200m away from the hotel, in the nearest coffee shop, it coast 20k LAK, and it tastes much better...
In addition, the hotel didn't inform us that the bus service pass just in front of the hotel and coast 40k LAK. Instead, they propose us a 250k LAK tuktuk service to the train station.
I would not recommend this hotel
Response from Property: Dear Valued Guest,Thank you for sharing your opinion. We apologize for any drawbacks. We have taken note of your concerns. We will move forward to remedy the problem. We hope to see you again.Warm regards,Francia Andriamahenintsoa MartinezCustomer Relations
Laurentall
Superior Room
Stayed in Jul 2023
Solo travelers
56 review
5.0/5
Outstanding
Posted on Sep 8, 2023
A little paradise in the beautiful city of Luang Prabang. Everyone is very welcoming and friendly. The breakfast is delicious, the room is big with a huge balcony. The wifi works perfectly. Highly recommended!
lilac_28
Deluxe Room with Garden View
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The location is very convenient. Only took around 5-10 mins to night market and the nearby famous temples. 2 mins walk to alms giving ceremony. Well designed and clean room, excellent services. The staffs are very nice
PK Traveller
Superior king Room
Stayed in Jul 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 16, 2023
Good place ever in Luang Prabang. Will be stay here again next time.
Peerarat
Superior king Room
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2023
Friendly and mindful service. The room is gorgeous and definitely recommend for a couple to come and enjoy experience in Laos
Jian Ming
Superior Room
Stayed in Jun 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Great location and room
Response from Property: Dear Jian Ming,Thank you for taking the time to leave good feedback. All of us here at Burasari Heritage are glad your stay with us was comfortable. We hope to see you again when you come back in Luang Prabang.Kind regards,Francia Andriamahenintsoa MartinezCustomer Relations
Guest User
Superior Room
Stayed in Aug 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 28, 2022
Burasari made my trip to Luang Prabang and incredible experience. The staff is great. Friendly and helpful. The rooms are so beautiful. I got a special rate which made it even better. Highly recommended.
Guest User
Superior Room
Stayed in Oct 2022
Family
4 review
4.5/5
Great
Posted on Dec 2, 2022
Room is very cute, ancient decor. Very clean, food is great at The Terrace and staff has good understanding of English. Location is fantastic with key attractions within walking distance.
Ms Sampedro
Superior Room
Stayed in May 2022
Business travelers
63 review
5.0/5
Outstanding
Posted on Jun 22, 2022
Wonderful and spacious room, good front desk service
Bo KEOPHILA
Superior Room
Stayed in May 2022
Travel with friends
45 review
4.7/5
Amazing
Posted on Jun 5, 2022
Good hotel
Touk
Superior Room
Stayed in Mar 2022
Business travelers
14 review
5.0/5
Outstanding
Posted on Apr 3, 2022
ບັນຍາກາດດີ, ການບໍລິການແມ່ນວ່ອງໄວ ແລະ ມີຄວາມສະດວກສະບາຍ ໂດຍສະເພາະເວລາບໍ່ມີແຂກຫຼາຍ ສາມາດ early check in ໄດ້ເລີຍ.
ຂໍ້ເສຍ: ໄຟໃນຫ້ອງຂ້ອນຂ້າງມືດ ຢາກໃຫ້ເພີ່ມໄຟຫຼາຍກ່ອນນີ້