nabil
December 30, 2024
Following my recent stay at your establishment, I would like to express my deep dissatisfaction with the quality of the services provided
Here are the main points that caused this dissatisfaction:
Cleanliness: The room was dusty, with mold on the bathroom walls and cracks in the shower walls.
Defective equipment: The sink faucet was almost broken and difficult to use, and the television did not work, making it impossible to follow the news.
Breakfast: The quality was far below what was expected. The tea was average, the coffee undrinkable, the chocolate cakes inedible. The "buffet" was limited to a few pieces of bread, Kiri cheese and cold Moroccan pancakes, which is far from a service worthy of a hotel establishment.
Inconsistency with the photos: The room, much smaller than what was shown in the photos, was uncomfortable for 3 people.
Accessibility: Access to the room on the third floor via narrow stairs was not suitable for a family
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