Top 5-Star Hotels in Nha Trang

This hotel is perfect - pretty much. Right on the beachfront, spacious room, large bathroom, outdoor pool, gym/workout room, bar/restaurant, super helpful staff. Could not have asked for more. It’s location is perfect for other bars, coffee shops and restaurants too. Bit of a spin from the airport (approx 40/45 mins) and about 20/30 mins drive for VinWonders. Handy little convenience and souvenir stores in the area too. I’ll definitely be back to Nha Trang and Star City will be top of my list for accommodation.

Tried to claim and fine us saying that one of my colleague smoked in the room but actually he is just a regular smoker who smoked outside and return to his room with smell attached to his clothing. The policy should state non smoker room if they want to be specific.

Service was first class. The staff were proud to be working for the Sheraton and the brand itself, which is what you want to hear from them. I had the pleasure of dealing with a young gentleman named Ethan and he was pleasant in manner, anticipated my needs before I even communicated them, ensured I was happy and provides solutions to any queries I had. Upon checking in, I had previously checked out earlier in the day (flight delayed until the next day) and mentioned I had left my swimming shorts in my previous room. The check-in staff said that they would contact housekeeping and see if they could be found. I then checked in and went to my room to discover that it was a connected room with access to the next room via a door. Unfortunately, this lead to noise travelling from my neighbours room. I went to reception and was met by Ethan who then gave me another room, it was an upgrade to a nicer room on a higher floor. Not only that, I asked about my swim shorts and was told that they had been found, they would be laundered and dried before being returned to me. I said that it was fine, I could just take them and they would dry on the balcony, to which Ethan enthusiastically replied, ”Sir, this is the Sheraton!”. It is so nice to hear such words from staff and to know that you're in the hands of people that care and take pride in their work.

We stayed two nights in the ocean view room with breakfast and dinner. The services, facilities and set up of the room are excellent and of 5 stars standard. Staff are friendly and helpful. Only two minor things that puzzled me.: Coffee served in breakfast with no teaspoon included. There is no pen in the room for writing.

Overall, 10/10 The island, the accommodation, staff, everything is really good. We loved the pool & the shore, but I recommend everyone to buy breakfast & dinner, so you won’t have to think about it. They have room service, food is good but not as good as the buffet. Also: book the room with VinWonders tickets, it’s a great deal ＜3

The hotel has a very good view and position in Nha Trang beach. I and my family enjoyed our wonderful weekend here. Services is excellent. I will came back here in the future. Hotel serve poolside BBQ with a beachfront view and the open atmophere. You can see the whole beautiful drone show event in Nha Trang Festival 2023. What a nice place!

It's a very nice resort but very isolated from the rest of the world. If you travel alone it's a boring place. I definitely don't recommend it for traveling alone. Everything in the resort closes early and the options for night life are nonexistent. Definitely not a place for people who like to go out and party at night. Ways of transportation inside the island made it feel a bit like prison. There was no chance to walk and travel the island on your own.

Location is very nice , in the city center . There is a beautiful 🤩 beach just cross the road. My room was seaview , amenities are good , but remote controls for both tv were not working , room light was not good , no sound proof , 😫 it was terrible , couldn’t sleep due to next building karaoke, sos 🆘 phone which was in the toilet was not working , room service cleaning was not good but no complain. Sunbathing area is good but the hotel employee man who was receiving sunbathing vouchers and settling everything there , he was kind of rude , not nice . Receptionist told us enjoy with free tea afternoon between 3-5pm on the 28 th floor, but we ended up paying. 28th floor restaurant waiter didn’t understand when i ask about free tea , so he misled us , manager apologized and asked us only pay for cake and pizza, but i paid because the waiter was trainee , and he was trying his best. Also tea was supposed to on the 29th floor so the mistake has begun from receptionist. Breakfast was okay .

Stayed here for 23 nights. The hotel is clean, the staff are friendly and helpful. I didn't see their bad attitude and use their native language to say bad things about customers at busy times although I saw the crowd are so noise when check in. Really comfortable with their service. The price is a good deal compared to other hotels and their service.

It's actually really good, I mean, the best in all services! The location is also very strategic. I'm not a 'walking' person, but here, i can keep walking as much as I want to visit all the famous recommended places online. The staff are very friendly and kind, not to mention, very sweet people. The food is the best! Anywhere you want to go, food is really a hot topic to be discussed about. But worries aside, the food here is very delicious and you can request the food you want (to Muslim who want to stay here). So overall, I rated this hotel 10 out of 10!