Metadee Concept Hotel

Metadee Concept Hotel Reviews

Metadee Concept Hotel

66 Kata Rd, Mueang Phuket, Phuket Province, 83110, ThailandView Hotel Details
Metadee Concept Hotel
Metadee Concept HotelMetadee Concept HotelMetadee Concept Hotel
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Metadee Concept Hotel Guest Reviews

4.4/5
Very Good
597 review
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(597)
Positive reviews(545)
Reviews with photos/video(288)
Great swimming pool(153)
Large rooms(72)
Offers pick-up/drop-offs(45)
Perfect for kids(32)
Too many mosquitoes(29)
Close to beach(21)
Tasty food(20)
Negative reviews(52)
Jian Ying
Deluxe Double Or Twin Room With Pool View
Stayed in Nov 2024
Couples
5 review
4.7/5
Amazing
Posted on Dec 18, 2024
Good hotel but the location is not very convenience. A distance to beach, but hotel do provide transport service to the beach. There is only 3 one way trip per day. Buggy service is available 24 hours to send you out from lobby to exit, if walking might need around 1km. Overall is good if u looking for a stay in Kata.
Response from Property: Dear Valued Guest,Greetings from Metadee Concept Hotel Thank you for taking the time to share your detailed feedback about your recent stay at Metadee Concept Hotel. We are thrilled to hear that you enjoyed your time with us, especially your positive comments great hotel wonderful to know that you had such an enjoyable and memorable experience. We also appreciate your feedback regarding our service buggy for service 24hrs and Your insights will help us enhance our services in the future. Thank you once again for your kind words.We take great pride in offering a family-friendly environment that caters to guests of all ages, and we truly appreciate your recognition of our location and services. We look forward to welcoming you back for another exceptional stay!Best regards,Wanpen Wongwai Front Office Manager
t-me5
Junior Suite Pool Access Ground Floor Double
Stayed in Oct 2024
Booked for others
31 review
4.5/5
Great
Posted on Nov 23, 2024
Very pleasant stay at Metadee Concept Hotel, close to Kata Beach and nearby activities but also isolated enough to be quiet and relaxing.
Response from Property: Dear Valued Guest, Greetings from Metadee Concept Hotel Thank you for your kind words! We’re delighted you had a great stay and look forward to welcoming you back again. Sincerely Sorawit KabkaewAssistant Front Office Manager
3721 biden
Junior Suite With Terrace Double Or Twin Room
Stayed in Sep 2024
Family
4 review
3.7/5
Posted on Oct 30, 2024
bad smells from bathroom sewer,and even many mosquito inside locker rooms bite us a lot。 Except above i said,the others is all okay i think
PGSoo
Junior Suite Pool Access Upper Floor Double
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 9, 2024
Good stay but no more kayak and sup abit disappointed!overall is good
Response from Property: Dear Valued Guest, Greetings from Metadee Concept Hotel Thank you for taking your time to share your experience at Metadee Concept Hotel Your constructive comment will be shared to all for improvement. We hope to have the opportunity to welcome you back again soon. Sincerely Wanpen WongwaiFront Office Manager
Junnyk
Junior Suite With Terrace Double Or Twin Room
Stayed in Jul 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Sep 16, 2024
Definitely one of the best stays I had in Phuket, nice area and amenities, the room is comfortable and love the food and pool too!
Response from Property: Dear Junnyk,Greetings from Guest Experience Team!Thank you for your wonderful review! We are thrilled to hear that you had one of your best stays with us in Phuket. It is great to know you enjoyed the comfortable room, delicious food, and relaxing pool. We look forward to welcoming you back for another fantastic stay!Best Regards,Siripong ChiamchamnongGuest Experience Manager
Guest User
Deluxe Twin Room With Pool View
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 2, 2024
Great hotel well priced services and wonderful staff.
Response from Property: Dear Valued Guest,Greetings from Guest Experience Team!Thank you for your kind words! We’re delighted to hear that you enjoyed our services, found them well-priced, and had a wonderful experience with our staff. We look forward to welcoming you back soon!Best regards,Siripong ChiamchamnongGuest Experience Manager
fionfionhihi
Junior Suite Pool Access Upper Floor Double
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Hotel is very nice, new and good design typical resort with good service. Breakfast is good many kind of food and change every day. The pool is cool but it's bit cold in Dec for me. Very recommend to stay for holiday. 10 mins walk to Kata Beach and all the way have many restaurant and street food, massage.
Doris Shivkumar
Junior Suite With Terrace Double
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
we family have such a wonderful experience at the Metadee Concept. We used to visit the Metadee resort and villas a lot. After they built this new hotel behind of villas. It is more convenient to enjoy both sides. The staff were incredibly friendly and attentive, ensure every details of our stay was perfect. Especially the newly open restaurant called Moon Terrace nestled in a charming corner of the hotel, offers an enchanting dining experience that is perfect foe a romantic night.
6/8
Response from Property: Dear Doris Shivkumar, Thank you for your kind words and loyalty to Metadee Concept Hotel! We are thrilled to hear that your family had a wonderful experience. It's great to know that the new hotel addition has enhanced your stay, providing more convenience and enjoyment. Our staff takes pride in delivering attentive service, and we're glad they made your visit perfect. We're delighted you enjoyed the Moon Terrace restaurant and found it enchanting. We look forward to welcoming you back for many memorable stays.Best Regards, Siripong Chiamchamnong Guest Experience Manager
Mohammed Matari
Junior Suite With Terrace Double
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Fabulous Location, great and kind people Helpful respectful they are just amazing I booked first for 3 nights then i extended my stay for more 4 nights Thanks to the hotel team
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our fabulous location and found our team to be helpful and respectful. It's great to know that you extended your stay for an additional four nights.Your kind words mean a lot to us, and we appreciate your recognition of our efforts. We look forward to welcoming you back for another amazing stay in the future!Best regards,Siripong Chiamchamnong,Guest Experience Manager
Guest User
Junior Suite With Terrace Double
Stayed in May 2024
Couples
5 review
3.5/5
Posted on Jun 10, 2024
Nice looking hotel, big rooms. Cleaning not done thoroughly, only cleaned sheets 1 time during 4 day stay. No smoking allowed even on your own balcony. Asked for a vegetarian/vegan lunch pack but received 2 day old uneatable bread that even a monkey won’t accept and some fruit… (see picture) For the rest it’s a pretty decent hotel, guard was friendly, could park my car in front of my room. One of the chef’s making the Indian/pakistani food also was very friendly.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our hotel's appearance, spacious rooms, and the friendliness of our guard and chef.We sincerely apologize for the shortcomings you experienced during your stay, particularly regarding the thoroughness of the cleaning, the issue with the vegetarian/vegan lunch pack, and the smoking policy on the balcony. We understand how these issues impacted your stay and appreciate your feedback as it helps us improve our services.We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,Siripong Chiamchamnong,Guest Experience Manager
BHAVIN KHOKHAR
Junior Suite With Terrace Double
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Perfect 5 star property to enjoy with family Room size quite big and pool is very amazing and big
Response from Property: Dear Bhavin KhokharGreetings from Metadee Concept Hotel Thank you for the good feedback.! We’re delighted to hear you had a great stay and look forward to welcoming you back again soon. Sincerely,Wanpen Wongwai Front Office Manager
Lin Shih Chin
Junior Suite With Terrace Double
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on May 1, 2024
Good and clean facilities, nice designed room, friendly and qualified staffs...I will consider to stay there once again, in my next trip to Phuket.
Response from Property: Dear Lin Shih ChinThank you for your spectacular review! We're pleased to learn that you enjoyed the many parts that makes up Metadee, whether it being the suites, overall facilities, or the service provided by our wonderful staff. It was a delight serving you and we will look forward to welcoming you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel
Serena Thepthong
Junior Suite Pool Access Ground Floor Double
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Nice hotel and big swimming pool. Room is clean, staff is nice and friendly.
Response from Property: Dear Khun. Serena Thepthong,Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that you found the swimming pool enjoyable, the room clean, and our staff nice and friendly. If there's anything more we can do to enhance your experience next time, please let us know. We look forward to welcoming you back soon!Best Regards, Siripong Chiamchamnong Guest Experience Manager
Mario Contle
Deluxe Double Room With Pool Access
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The entrance is a little far but they offer a Golf Car all the time so you dont have to walk, the distance is actually a good feature since you are away from the noise of the main street in Kata Beach but also close.
Response from Property: Dear Mario Contle,Greetings from Guest Experience Team!Thank you for your feedback! We're glad you appreciated the quiet location of our hotel, and we're happy that our golf cart service made getting around easier for you. Being close to Kata Beach while offering a peaceful retreat is something we take pride in. We hope to welcome you back for another relaxing stay!Best regards,Siripong ChiamchamnongGuest Experience Manager
karmany111
Villa With Pool Access
Stayed in Jul 2024
Family
23 review
4.7/5
Amazing
Posted on Aug 5, 2024
Come again! It's my second time Good service Very convenient Staff are good and nice But many mosquito :(
Response from Property: Dear Karmany111,Thank you for returning to stay with us and for your kind feedback! We’re pleased to hear that you found our service and staff to be good and convenient.We apologize for the inconvenience caused by mosquitoes. We’re continuously working to improve our environment and will look into additional measures to address this issue.We look forward to welcoming you back for your next visit and ensuring an even better experience.Warm regards,Siripong Chiamcahmnong Guest Experience Manager
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