Popular Shellharbour 4-star Hotels

We stayed at Shellharbour Village Motel as part of a small group and returned to this motel because we found it very comfortable on a previous visit. It is in a quiet location (no traffic noise or noisy passers-by) and is a short walk from the waterfront and close to a supermarket, specialty shops and a number of excellent restaurants and cafes. The rooms have been recently refurbished and were spotlessly clean, spacious, and equipped with everything we needed, including a very comfortable bed, extra blankets and tea and coffee making facilites. All members of our group were very happy with the accommodation.

Really clean, super good

Anything but a resort, honestly. BUT Pros: Upon deciding that my mum will be coming with me, i called reception and informed them if they're able to upgrade me from a single bed room to 2 bed rooms. There is a charge though ($10 from memory). The rooms are divided between upstairs and downstairs. When i got there i realized the room was upstairs which wasn't convenient for my elderly mother, staff happily changed it to the ground level. Ground level rooms are VERY accessible and safe with parking straight infront of the room. Beds very comfy. Room very room, didn't even need the AC. They had in room service if need be. Location great. Close to multiple shops and major centers as well as great beaches! They offer after hours self check in which is great. Room are very secure. Cons: Stayed for few nights with my mum for work purposes. Since i was away on site working, my mum had the leisure of observing the cleaning ladies cleaning routines. The lady used the same rag to clean the bathroom sink and floor to clean the kitchen cabinets, countertops and other furniture in the room. Called reception immediately and notified them. They apologized and said they'll chat with them before their next round. Room was small, with limited in-room facilities. Only kettle and toaster was provided. As well as an ancient microwave and a mini fridge that doesn't provide appropriate circular air to keep items cool. Mugs and plates are provided. But bring your own like we did just for extra cleanliness. No sink outside of the bathroom's one which is very gross to clean your dishes. Now the bathroom! Holly crap. Terrible. Small, not clean, very old and moldy. I hated going in there to do my business when i had to. Best part about it is the shower, very warm water. Lighting is horrible. In room service food as well as the local restaurant food was horrible and expensive. Save your money and don't order anything from within the 'resort'. There's many others nearby cafes and restos nearby. Staff a bit standoff ish. Couldn't be bothered to explain few things that i've asked. For the price that was paid, just stay elsewhere.