Oakwood Hotel & Residence Sriracha Reviews

Response from Property: Dear Mr.Pigano,Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location near Atara Mall, 7-11, and Robinson, as well as our breakfast. Your perfect rating means a lot to us. We look forward to welcoming you back for another exceptional stay.Kind regards,Lina Abdullah

Response from Property: Dear Khun Byung Hee,Warmest greetings from Oakwood Hotel & Residence Sriracha!On behalf of the entire team, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we hope your experience was nothing short of exceptional.We truly appreciate your positive feedback, and we are touched by your compliments. It warms our hearts to know that we could contribute to making your stay memorable. However, we are concerned to hear about the odor issue from the A/C. I have already shared your observations with our operational team, and they are committed to resolving this issue as soon as possible. We sincerely apologize for this inconvenience.We also hope you had the chance to explore the nearby attractions and the night market during your stay with us.Once again, thank you for choosing to stay with us and for bringing this matter to our attention. We look forward to the opportunity to welcome you back for another exceptional stay.Kind regards, Lina Abdullah

Response from Property: Dear Value Guest, Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. We also believe you able to explore nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards, Lina Abdullah

Response from Property: Dear Khun RUSTEC, Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. I will pass your compliments to our operational team and they will be delighted. We also believe you able to explore nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards,Lina Abdullah

Response from Property: Dear Value Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah

Response from Property: Dear Khun Chitthima, Warmest greetings from Oakwood Hotel & Residence Sri Racha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great comments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Hope during your stay you are able to explore our onsen and karaoke and not miss our 48th-floor Atara Sky Bar & Bistro famous for sundowners. We also believe you can explore nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards,Lina Abdullah

Response from Property: Dear Sir/Madam,Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great compliments, and we are truly touched by your positive feedback. It warms our hearts to know that you enjoyed the hospitality of our staff and had a relaxing time during your stay. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay.Kind regards,Lina Abdullah

Response from Property: Dear Khun BRIAN DAVID,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience regarding the room. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We have already addressed the matter you raised with our front office team to ensure that we organize all necessary training possible to avoid issues like this. In addition, we have already visited all necessary areas that need further improvement which will contribute to enhancing further guest experience. Even though we failed to meet your basic expectations in 1st place, great to know that you enjoyed the delicious breakfast delights during your breakfast time, and sure will pass your compliments note to our culinary team. They will be delighted. Bingsu Corner is a must Try during our breakfast time hope you enjoyed it!Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your stay. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. Kind regards,Lina Abdullah

Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback following your recent stay at Oakwood Hotel & Residence Sri Racha. We're absolutely thrilled to hear about you had an amazing experience, and we genuinely appreciate your kind words. Our dedicated team takes great pride in providing exceptional service to our valued guests, and it's truly heartwarming to know that you found them to be welcoming and professional throughout your stay.It's delightful to learn that you enjoyed the well-maintained cozy spacious room filled with the extensive amenities you needed and hotel facilities. Our infinity pool and rooftop bar do offer spectacular views and we hope you had the opportunity to enjoy them including onsen.Great to know that you enjoyed the delicious breakfast delights during your breakfast time and sure will certainly pass your compliments note to our culinary team. They will be delighted. Bingsu Corner is a must Try during our breakfast time hope you enjoyed it!Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your stay. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. Kind regards,Lina Abdullah

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha.First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay, especially regarding guest service, the lift, and room issues. Please accept our sincere apologies for this inconvenience.We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. I have already shared your observations with our operational team, and we are working to explore how we can resolve these issues as soon as possible.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. We hope that you will consider staying with us in the future so that we may have the opportunity to exceed your expectations and demonstrate the positive changes we have implemented.Warm regards,Lina Abdullah

Response from Property: Dear Khun Puckpimon, Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. We also believe you able to explore nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards, Lina Abdullah

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay and dining time. Accept our sincere apologies for this inconvenience. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We have already addressed the matter you raised such as the balcony door open issue and the makeup of my room issue with our hotel operational team to ensure that it is fixed as soon as possible and does not recur in the future. We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. We offered our valued guests 2 different options to celebrate New Year's ever and apologize if you missed our 48th-floor gala dinner event and 5th-floor New Year's Eve entertainment evening. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back shortly. Warm regards,Lina Abdullah

Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We are thrilled to learn about your amazing experience, and we genuinely appreciate your kind words. We hope that during your stay, you were able to explore all our hotel facilities and enjoy the wonderful view of the Bay of Thailand from our rooftop bar on the 48th floor and our infinity pool on the 5th floor. Also able to explore local attractions due to all are close nearby us. We value your feedback and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Our aim is to make you feel at home, away from home. Thank you once again for choosing to stay with us, and we look forward to serving you again soon.Warm regards,Lina Abdullah