Spa Hotels in Singapore

First time staying here since Covid. Check-in was fast. It was a self check-in system. Only thing is that they didnt accept contactless mode of payment for the hotel deposit. So i still had to proceed to the counter to complete my check-in as i did not have my physical credit card with me. Not an issue. There was a lift leading straight to the carpark. Very useful and helpful. Room size was acceptable. Not huge but not small either. There was a filtration system for drinking water. Therefore, no bottled water was provided. But then again, Singapore’s tap water is pretty much safe for drinking unless otherwise stated. Loved the rainshower in the room. I did not get the opportunity to try out the gym and the wellness services in the hotel. Will definitely find an opportunity to try them out someday.

Check in was a little slow because you’re unable to use the self check in kiosk but besides that, quite clean! Pool was fun as well. Just wish they provided more tissues and also that the housekeeping was quicker because I turned the button on for few hours and when I came back from the hotel, the was still unkept. No trashcans around the hotel to throw out daily garbage so please take note as room for inprovement. Overall, comfy stay and thank you for service.

Generally hotel stuff were great , specially eurkia in front desk , she was very professional hospitable and kind  , she made our check in very pleasant and welcoming  Great hotel to stay  Looking forward to go back

Had a great short staycation at this hotel! It is beside Tanglin Mall and Orchard Boulevard MRT Station so transport is a breeze. Room size was cozy but ample room to move around. Air-conditioning was good. Bidet was available in the bathroom which was a thumbs up for us. Breakfast had a good variety and the food was delicious! Shout out to the chef at the noodles section who greeted guests cheerfully as we took our food from the buffet. The staff in the hotel were friendly and amicable. Overall, I enjoyed my stay and could come back again next time!

We had an absolutely wonderful staycation with the family! Raj and Munn at reception were exceptional. Generously upgraded both our rooms to Premier Club and were incredibly accommodating with a late check-out, making our stay even more special. Lovely bathtub! Comfy bed! The breakfast spread was delightful, with something for everyone to enjoy. Truly a memorable experience from start to finish!

The receptionist made me uncomfortable when I checked in at the Hotel. He asked me whether I wanted to add on pay for breakfast. I said I had booked including breakfast. Then He repeatedly looked at his monitor and told me that the hotel room I had booked did not include breakfast. I told him again that I was sure I had booked including breakfast for two person. I often asked him if he was sure, and he kept answered, ”Yes, it is without breakfast. He did seriously looking into the monitor” Since I believed I was booking with breakfast, I took out my phone from my bag then I checked my reservation. I showed him my booking details from my phone. Surprisingly, he only need few seconds to checked my phone like short glitch from far away, then he looked back at his monitor. But this time, he said, “Oh yes, with breakfast,” without bothering to say the simple word of “sorry” to fix the inconvenience situation from previous wrong information that he had told me so many times at front of reception counter. Does he do the same thing with other guests? from other countries? Or he feel okay doing that if the guests are Singapore-local? Then what if the guest only follows what he said by paying for breakfast even though guest have booked the room with breakfast included? Hopefully, that is not a breakfast scam. I believe the ParkRoyal Hotel system perfectly fine and impossible showing the invalid reservation details information on their receptionist computer staff. ParkRoyal Collection group hotel staff can provide much better service than that The receptionist's name is Zach.

This hotel offers a convenient location and generally good service, making it a pleasant place to stay. We paid extra for a breakfast-inclusive package, and unfortunately, the breakfast didn't live up to expectations. While there was a variety of options, the quality was inconsistent across different cuisines, with some dishes being better than others. Our only real concern was the Christmas breakfast. While the children's activities were a nice touch, the food quality seemed to dip compared to the regular breakfast offerings. Additionally, the seating arrangement on Christmas morning felt a bit disorganized, with guests left to find their own tables, unlike the usual first-come, first-served system. Despite this, we overall enjoyed our stay.

Second time trying this hotel. My partner and I decided to top up for the club lounge access as we quite like their food selections and services. We were served by Han Meng during the check in and he was very nice knowing we want to top up for club access, he actually worked out a deal that is more worthy and he even gave us a high floor corner room with a very nice view of the harbour plus late check out at 3pm. The services at the club lounge were good especially Steve from the club lounge. He was very friendly and even offered to take photo for us and printed out knowing we were here for special occasion. I feel the food selections during evening cocktail as compared to last time dropped a little. Hopefully they will come out with better menu next time :) The top up of the champagne during the breakfast was slow and sometimes forgotten our order. Overall still a good experience.

Booked a staycation to celebrate my partner's birthday. Check-in process was smooth and fuss free. We were attended to by Samuel and he was very welcoming and shown great hospitality - serving with a bright smile all the time. Room was decently sized and clean. The furnishings are quite modern but a bit confusing at the same time too. TV has a good selection of cable channels and Chromecast features. The shower area is a tad small though. The club lounge has afternoon tea from 3pm to 5pm, followed by evening cocktail from 6pm to 8pm. However, the variety of food and drinks are not great as compared to other 5-star hotel establishments. Service rendered by the club lounge staff are not up to standard - not attentive and no initiative. It is a bit strange that the service delivered by the staff at level 1 is better than the ones at the club lounge. Overall, we had a good stay but would not top up to enjoy the club lounge benefits.

Truly a stunning breakfast buffet! The staff in the lobby are also incredibly courteous and helpful. The pool is wonderful, we were allowed to continue to use it after checkout due to a late departure and then shower in the gym area. Great, thank you! The only thing I didn't like was the extremely infrequent shuttle from the airport. The last one leaves at 6:45am and there are only 6 trips during the day. Before, in between and after that you are forced to take a Grab, whose drivers are not particularly happy about the short journey. We had chosen this hotel to spend a two-night stopover in Singapore. For this purpose, this hotel is really recommended, as it offers everything you need to relax, it is close to the airport, and you can take cheaper grabs into the city (as you leave all your luggage at the hotel). For this purpose, however, I would expect a much busier airport shuttle. But maybe such guests are simply not the target of this hotel.