Name: Hampton Inn Downingtown/Exton
Address: 4 N Pottstown Pike, Uwchlan Township, Pennsylvania, 19341, 4 N Pottstown Pike, Overseas, United States
Rating: 4.3

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Hampton by Hilton

All reviews

Positive reviews

The hotel was in a good spot with stores close by. The breakfast had some good options. The room was clean and hotel was pretty quite when we stayed there. Was a good value for the price.

酒店整齊 乾淨，門廳電梯廳很有設計感，有一個小泳池，很愉快的體驗。感覺Hampton 很穩定的品質

24-hour front desk

Parking

Swimming Pools

Wi-Fi

Smoking area

Pets allowed

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

2 Queen Beds Room, Non-Smoking

King Study with Sofabed-Non Smoking

The room was very good, clean, nice size, with a larger-scale mini fridge than those you usually see in a hotel room.  The water pressure and heat in the shower was very good.  The front desk attendant who checked me in on Tuesday, February 21 at 10 pm was WONDERFUL.  I wish I could remember her name to give her a proper shout out.  The attendant the next morning (2/22 at 8 am) was also great.  Carmen in the kitchen/breakfast area was another fantastic staff member.  Having a great staff really does make a difference in a customer's stay, and these people really did make me feel (and probably everyone they encountered) like I was a valued customer. The main issue I had with my stay is the design of the parking lot, and how cars pull right up to the windows of the rooms.  I was on the first floor, room 115, and there was a car just outside my window, just like the parking layout of  many other hotels/motels.  So of course, the beep-beep of the car locking, was something I heard quite a bit.  Even late at night when I was trying to sleep.  Unfortunately, there were customers outside talking right outside my window in the wee hours of the morning, also disturbing my sleep.  To make things worse, this particular car outside my window, loaded up their car at 6:42 am, after interrupting my sleep several times.  And the woman in that group outside was quite a loud cackler.  I know rude customers aren't the fault of the hotel, but I didn't get a great sleep here.  Maybe a room on the second floor would have less disturbances from the parking lot?  If the hotel would ever change the layout of the parking area so that the cars park further away from the rooms, it would probably make a huge difference. The breakfast was mediocre.  Free, so that was really nice, and like I said, Carmen wanted to make sure that everyone was having a nice breakfast.  Great location, perfect for a stop on the way to NY, and a gas station just up the turnpike for a fill-up.

I am currently staying in this hotel for the second extended stay (four nights) in the past month. The previous stay i had all kinds of issues from air conditioning to their lobby printer not working etc. I frequent this area often for work and have to stay here because it is a commonwealth approved hotel. So, here i am again. My first night, i couldnt' get any channels on my tv that were listed on the television guide in the room. I had a back and forth multiple times with the female at the front desk. Bottom line, she tried telling me the brand of tv determined what tv stations I had available. When I explained that can't be the case and that the satellite or cable service determined that, she said ”i don't know what to tell you.” Well, here I am for one of my four nights with no television. I asked who the manager was and was told she was out of town for two weeks. This is the same answer i got a month ago when i asked for a manager. I asked who the manager of the day was the next day (Monday) and was given the name of the person i dealt with a month ago. I emailed her directly about the television. I was advised the next morning that the television needed the stations reprogrammed into it and that was done for me. I appreciate the help from Amy Shah, but the front desk staff seems clueless and, frankly, unresponsive. I'm a Diamond level Hilton Honors member. I checked in and was not acknowledged in any way. Disappointing experience at a Hampton Inn and this is the second one at this hotel.

Had a pleasant one-night stay. The hotel is in a convenient location, close to Whole Foods and other shops. The hotel is big, although has a somewhat small lobby, breakfast area, and gym. Check-in process took longer than usual. Continental breakfast was typical hotel fare but had few options for food allergies. There are books and comfy chairs on each floor by the elevators. The guest room was clean and well-equipped with a fridge, microwave, and study area. The bed was comfortable, and the window could be opened slightly. The heater was efficient but noisy. Pets are allowed. Pool was not yet open for the season.

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Discover 100 Hampton Inn Downingtown/Exton reviews, rated 4.3 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hampton Inn Downingtown/Exton Reviews: 100 Verified Reviews Latest 2024 | Trip.com

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