Manager - Emerging Key Accounts (FMCG)
Manager - Emerging Key Accounts (FMCG)
Daraz
Karāchi, Sindh, Pakistan
See who Daraz has hired for this role
About Daraz
Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
For more information, please visit www.daraz.com
Key Responsibilities:
Category Growth & Strategy:
- Develop and implement a comprehensive strategy to grow the FMCG category, leveraging in-depth market expertise.
- Analyze market trends, consumer behavior, and competition to identify opportunities for growth.
- Define and execute plans to achieve key category KPIs, including revenue, profitability, and market share.
Key Account & Seller Management:
- Build and maintain strong relationships with key accounts and sellers to drive category performance.
- Negotiate terms and conditions to optimize category profitability and ensure alignment with business goals.
- Provide data-driven insights and actionable recommendations to enhance seller performance.
People Management:
- Lead and mentor a team of account managers and category specialists, ensuring alignment with organizational objectives.
- Foster a collaborative and high-performance culture focused on accountability and continuous improvement.
- Set clear expectations, monitor progress, and provide feedback to drive individual and team success.
Seller Acquisition & Onboarding:
- Identify and onboard high-value sellers to expand the FMCG product portfolio.
- Develop and execute seller acquisition strategies to ensure category diversity and growth.
- Oversee the onboarding process to integrate new sellers seamlessly into the platform.
Commercial Acumen & Pricing:
- Design and implement competitive pricing strategies to maximize revenue and profitability.
- Monitor and adjust pricing based on market conditions and competitor actions.
- Drive initiatives to optimize category P&L and ensure financial sustainability.
Data Analytics & Insights:
- Leverage data analytics tools to monitor category performance and inform decision-making.
- Provide regular performance reports and insights to senior management.
- Use data to identify gaps and opportunities in the category and recommend solutions.
3P Marketplace Management:
- Manage third-party (3P) sellers to ensure high-quality offerings and customer satisfaction.
- Optimize seller performance through ongoing reviews, support, and engagement.
- Collaborate with internal teams to enhance marketplace functionality and user experience.
FMCG Market Expertise:
- Stay updated on FMCG industry trends, consumer preferences, and competitive landscape.
- Leverage market knowledge to differentiate the category and enhance brand positioning.
- Act as a subject matter expert, providing insights and recommendations for category development.
Competitive Analysis & Market Insights:
- Conduct in-depth competitive analysis to inform category strategies.
- Identify emerging trends and opportunities to maintain a competitive edge.
- Use insights to drive innovation and differentiation in the FMCG category.
Cross-Functional Collaboration:
- Work closely with marketing, operations, and technology teams to align category goals with business objectives.
- Drive initiatives to improve customer experience, streamline processes, and enhance category performance.
Job Requirements:
- Minimum 3+ years of experience in key account or category management within the FMCG and eCommerce industry.
- Proven expertise in team leadership and people management.
- Deep understanding of the FMCG market, including trends, consumer behavior, and competitive dynamics.
- Strong commercial acumen with basic experience in managing category P&L.
- Proficient in data analytics and insights-driven decision-making.
- Expertise in seller acquisition, onboarding, and performance optimization.
- Knowledge of marketplace dynamics and 3P seller management.
- Exceptional negotiation, communication, and leadership skills.
- Agile and adaptable, thriving in a fast-paced, ever-changing environment.
What we offer:
- International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth
- A platform to learn from Alibaba’s world-leading ecosystem
- Rigorous training and exposure in team management, leadership, business analytics, and operations
- An opportunity to train the next generation of business leaders in the ‘tech’ industry
- Competitive salary and incentive package
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Business Development, Project Management, and Sales -
Industries
Technology, Information and Media and IT Services and IT Consulting
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