Hotels With Airport pickup service in Surat Thani Province, Thailand

The hotel is 300 metres away from Seatran bus terminal so it makes the trip to Koh Samui easier. Ticket price for the bus transfer plus kferry to Koh Samui is 320 bahts. We stayed for a night only. The breakfast in the hotel is very simple and we took away and ate while waiting for the bus to the pier. There is a Chinese restaurant just in front of Seatran office and served nice Chinese dish with affordable price. The name is Chai huai restaurant.

The hotel is clean and new and inexpensive. Staff very welcoming and helpful. Location is great - home pro is right next door, central shopping mall and Tesco lotus is just 5mins drive away. Diving to the city is about 15-30mins depending on traffic. Breakfast comes in set (different wraps and hot beverages to choose from). Stayed at the presidential suite with breakfast paid only 2800thb for 2 nights after deducting trip coins. Room is spacious and clean. Would stay here again!

Hotel is conveniently located with easy access to everything in the centre of Chaweng. Rooms are in good condition, even towels were new and pure white. AC worked perfectly. Normal water pressure. With the window facing the lake I did not hear the noise from Samui Central mall, where they have live performances of musical bands. Staff was nice & cooperative.

It was perfect for what I required for a one night stop over. This hotel is clean and safe. The staff are helpful and knowledgeable. For the price it’s a classic, cheap as chips to set up but everything works and the room is large with a big window.

The hotel , like many , is no longer a new Thai troika : a little scratched interior, a mediocre cleaning (blacked balcony door, shower cabin); rather scarce and uniform breakfast (which is not very typical); Problems with hot water (it is just warm, it was only a few times hot). 90% of the guests are tourists from Russia. In addition, the spacious rooms, no deposit, friendly staff, convenient location (to the center in a hurry step of 15-20), a warm pool with clean water. The problem with beach towels, judging by previous reviews, decided : now their sufficient number and they are new (on the labels is the date of issue 01.20). Baik rented near the hotel, left a deposit of 100 dollars. No problem with return. If you are swimming in Chavenge, I would recommend going to the beach not through the nearby hotel, but through the main entrance (out of the hotel and left 300 meters). But on the beach (in February) there were tangible waves and a little pulled into the sea. Therefore, with children, I think, it is better to consider another area. Also, if you don 't want to rent a bike, between the beaches are riding songeo (as I realized, before sunset as public transport, after sunset as taxi), once went to the beach of Boput, gave for two 140 bucks.

Nice hotel good bed and pillows, only 1 pillow each extra is charged for 50 thb . Hand towel as well as bath 😁. Good selection of food in restaurant . Was a list of costs if you marked any of the linen.

Traveling on the island of Samui in Thailand, they stayed at Samui First House 3* on the beach of Chaveng Noi, on the eastern side of the island in March 2020. The hotel is a three-star hotel, old, no territory but wins everything because of the location! On the first line at the beginning of the beach. Always enough chedrons with umbrellas Just opposite in the water there are huge walnuts that play the role of the waves. The poet swim is very comfortable. Beside them you can take snorkeling, look at fish. The beach is big. It is nice to walk along the sand along the sea. The sea is warm, transparent turquoise water. Living in a deluxe on the second floor with a view to the sea. The room is good, there is everything you need, even an extra bed. The bathroom is a shower bath. There is a swimming pool. The restaurant serves a Swedish table for breakfast, Choice is small but you will not stay hungry. There is infrastructure near the hotel. Cafe, Family Mart, spa salons. To the center of Chavenga you can leave on a tuck-tuck for 20 b. A small hotel with the best location. Nearby are 4.5* hotels that are not different. Why overpay? I recommend it to everyone.

Great place for most people romantic meal with entertainment or a later night party! I came with my partner we’re in the 35+ age range and we enjoyed a reasonably priced tasty meal, watched the fire show which I believe is every evening at 8pm. It was a cool addition to the evening and was good entertainment. We left around 9 as it was wrapping up. Would definitely go again. The bear bar area is cool vibes. A bit Ibiza beach club vibe, trendy lights and tunes but not too bold or in your face. You have a romantic dinner. If you want to stay on and party and be wild I’m certain that’s a an option but it’s not my partners thing so we left. All staff were friendly and we were overall very happy

We had to spend just one night before taking the ferry at good time the next morning and we chose this hotel . Super !!! Not disappointed !!! The hotel is very well placed ! The hotel is very clean and very clean. In the room, the bed is especially big, you can even sleep at 4 so the bed is large, everything is functional, a large office full of electrical takes, a beautiful shower, even the shampoo and the shower freezing feel good, everything is perfect. The only small blame: a big hiding cord that separates the room from the shower room, and toilets...a little disturbing for the toilets... and the white plastic shower cord that denotes with the super decor of the room... but sincerely for the The staff is really adorable. If I go back to Suratthani, I will go back without hesitate to this hotel !!! It's an exceptional price quality ratio!! 👍🏼 Bravo for deco !!! Bravo for everything !!! 👍🏼

This is a luxury resort. Our Jacuzzi deluxe ocean view room is beautiful and comfortable, good in size with a jacuzzi hot tub in the balcony. The hotel gives quests the warmest hospitality, from carefully made welcome desserts, fruits, snacks, and more than you can drink, nice brands of tonics, sodas, and fruit juices, and those will be refilled once every day. In some promotion booking plans, quests can have a set of free afternoon tea for two, however, it is enough even for 4 persons. All services are nice, and many extra items can be provided on request. The hotel has 4 restaurants, all have beautiful ocean views, with very nice settings in very relaxing atmospheres. The hotel has 2 infinity pools, and one beach, with comfortable, creative pool chairs. Everything in this hotel is really enjoyable, and we had a wonderful time during our stay.

Hotel is conveniently located with easy access to everything in the centre of Chaweng. Rooms are in good condition, even towels were new and pure white. AC worked perfectly. Normal water pressure. With the window facing the lake I did not hear the noise from Samui Central mall, where they have live performances of musical bands. Staff was nice & cooperative.

The hotel , like many , is no longer a new Thai troika : a little scratched interior, a mediocre cleaning (blacked balcony door, shower cabin); rather scarce and uniform breakfast (which is not very typical); Problems with hot water (it is just warm, it was only a few times hot). 90% of the guests are tourists from Russia. In addition, the spacious rooms, no deposit, friendly staff, convenient location (to the center in a hurry step of 15-20), a warm pool with clean water. The problem with beach towels, judging by previous reviews, decided : now their sufficient number and they are new (on the labels is the date of issue 01.20). Baik rented near the hotel, left a deposit of 100 dollars. No problem with return. If you are swimming in Chavenge, I would recommend going to the beach not through the nearby hotel, but through the main entrance (out of the hotel and left 300 meters). But on the beach (in February) there were tangible waves and a little pulled into the sea. Therefore, with children, I think, it is better to consider another area. Also, if you don 't want to rent a bike, between the beaches are riding songeo (as I realized, before sunset as public transport, after sunset as taxi), once went to the beach of Boput, gave for two 140 bucks.

Traveling on the island of Samui in Thailand, they stayed at Samui First House 3* on the beach of Chaveng Noi, on the eastern side of the island in March 2020. The hotel is a three-star hotel, old, no territory but wins everything because of the location! On the first line at the beginning of the beach. Always enough chedrons with umbrellas Just opposite in the water there are huge walnuts that play the role of the waves. The poet swim is very comfortable. Beside them you can take snorkeling, look at fish. The beach is big. It is nice to walk along the sand along the sea. The sea is warm, transparent turquoise water. Living in a deluxe on the second floor with a view to the sea. The room is good, there is everything you need, even an extra bed. The bathroom is a shower bath. There is a swimming pool. The restaurant serves a Swedish table for breakfast, Choice is small but you will not stay hungry. There is infrastructure near the hotel. Cafe, Family Mart, spa salons. To the center of Chavenga you can leave on a tuck-tuck for 20 b. A small hotel with the best location. Nearby are 4.5* hotels that are not different. Why overpay? I recommend it to everyone.

Great place for most people romantic meal with entertainment or a later night party! I came with my partner we’re in the 35+ age range and we enjoyed a reasonably priced tasty meal, watched the fire show which I believe is every evening at 8pm. It was a cool addition to the evening and was good entertainment. We left around 9 as it was wrapping up. Would definitely go again. The bear bar area is cool vibes. A bit Ibiza beach club vibe, trendy lights and tunes but not too bold or in your face. You have a romantic dinner. If you want to stay on and party and be wild I’m certain that’s a an option but it’s not my partners thing so we left. All staff were friendly and we were overall very happy

This is a luxury resort. Our Jacuzzi deluxe ocean view room is beautiful and comfortable, good in size with a jacuzzi hot tub in the balcony. The hotel gives quests the warmest hospitality, from carefully made welcome desserts, fruits, snacks, and more than you can drink, nice brands of tonics, sodas, and fruit juices, and those will be refilled once every day. In some promotion booking plans, quests can have a set of free afternoon tea for two, however, it is enough even for 4 persons. All services are nice, and many extra items can be provided on request. The hotel has 4 restaurants, all have beautiful ocean views, with very nice settings in very relaxing atmospheres. The hotel has 2 infinity pools, and one beach, with comfortable, creative pool chairs. Everything in this hotel is really enjoyable, and we had a wonderful time during our stay.

This is my favorite hotel ever Holiday Inn Samui. Perfectly Breakfast, Fully furnished room, Big swimming pool, Kids playground, Kids Club and etc.I have to mention this; we met ‘Khun Nim’ at the great breakfast restaurant and she took our family to the Kid club… After 3 days our child almost sleep there. They’ve got 3 or 4 staffs am not sure to take care of your children and also break time to clean the room, toys and etc. For parents are perfect cause you can leave them there, some information paper to sign, just don’t worry they’ve lots of activities for your children; playing, listening, watching, painting, drawing and climbing. We need more time here.

The Hotel staff are very friendly especially Kuant the restaurant manager. The breakfast is very good and varies from day to day. The hotel location is ideal just far enough out of Lamai town to be relatively peaceful but close enough to walk to and from comfortably. Great view from the restaurant overlooking the small fishing boat cove. They’re going to be introducing vegan food to the menu and concentrating on the wellness centre with Yoga classes etc. We stayed 7 days and had a very enjoyable stay. Mint the reservation (GSA) was especially helpful. The first room we stayed in unfortunately, the air-conditioning fan broke and she happily moved us to another room, extremely good service with a smile. The maids cleaned the room and made the beds every day. The Hotel is a little rundown I.e. the decor needs some TLC some of the decking needs replacing which I’m sure will be done soon as it’s under new management.

We had the most amazing 3 days 2 nights spent at The Ritz-Carlton Koh Samui and we are so glad we made the decision to stay here for our honeymoon. The service provided by the staff was exceptional and greatly appreciated. They have demonstrated outstanding service which truly made a difference. Their attentiveness and hospitality made our experience even more memorable. Special mention to the Reservation Manager, Gine Castillo Aguenza and reception officer, Yady for their hospitality. Little touches such as the double room upgrade, bouquet of red roses, evening cocktail drinks at the lobby, cake in room, daily activities and the shuttle bus to Chaweng Beach did not go unnoticed and these are what made Ritz-Carlton Koh Samui so special! We look forward to returning in the near future!

We stayed here for 6 nights. in January 2023. Staff were friendly, respectful, accommodating & wanted to make our stay wonderful. Special thanks to a lady who ensured our room was really special and cleaned. The room was great and the bed was comfortable. Breakfast was awesome and an old man was there, paying attention to all the guests. The hotel in ideally located right on a road opposite of Chaweng Noi beach that is very quiet and amazing place to suntan and relax. A seven eleven is near by the Hotel just 10 min walk. it is 100 Baht to take into the town center by tuk tuk. We rent a motorbike from the hotel which was brand new and we did not need to pay for a taxi anymore. The hotel restaurant offers a variety of foods & overlooks a nice pool with lovely setting. I would definitely come back here & would recommend it without hesitation. Thank you Chaweng Noi Pool Villa for an amazing holiday.

Great Boutique hotel in Chaweng. Excellent value. The room were sparking clean and has everything one needs including beach towels and umbrellas. There is a pool but not gym which is fine. It is centrally located. The breakfast is OK but sufficient. Had a quick dinner meal one night since it was raining and had a long day and did not want to venture out to the many restaurants in the area. There was no one else so we did not have high expectations but the meals were excellent and my friend raved about the drink he got. The entire staff were excellent and so kind. Front desk were efficient and warm. The concierge had GREAT recommendations on tours. We took all the ones she recommended and were not disappointed. This part of Chaweng beach is OK. Not a swimmers beach, more of a just a dip in the ocean place. I was not able to take advantage of the Kayak but did that anyway on one of the tours we took. I love Samui and will definitely return and if staying in Chaweng will definitely want to be at The Stay again.

The hotel is 300 metres away from Seatran bus terminal so it makes the trip to Koh Samui easier. Ticket price for the bus transfer plus kferry to Koh Samui is 320 bahts. We stayed for a night only. The breakfast in the hotel is very simple and we took away and ate while waiting for the bus to the pier. There is a Chinese restaurant just in front of Seatran office and served nice Chinese dish with affordable price. The name is Chai huai restaurant.

The hotel is clean and new and inexpensive. Staff very welcoming and helpful. Location is great - home pro is right next door, central shopping mall and Tesco lotus is just 5mins drive away. Diving to the city is about 15-30mins depending on traffic. Breakfast comes in set (different wraps and hot beverages to choose from). Stayed at the presidential suite with breakfast paid only 2800thb for 2 nights after deducting trip coins. Room is spacious and clean. Would stay here again!

It was perfect for what I required for a one night stop over. This hotel is clean and safe. The staff are helpful and knowledgeable. For the price it’s a classic, cheap as chips to set up but everything works and the room is large with a big window.

Nice hotel good bed and pillows, only 1 pillow each extra is charged for 50 thb . Hand towel as well as bath 😁. Good selection of food in restaurant . Was a list of costs if you marked any of the linen.

We had to spend just one night before taking the ferry at good time the next morning and we chose this hotel . Super !!! Not disappointed !!! The hotel is very well placed ! The hotel is very clean and very clean. In the room, the bed is especially big, you can even sleep at 4 so the bed is large, everything is functional, a large office full of electrical takes, a beautiful shower, even the shampoo and the shower freezing feel good, everything is perfect. The only small blame: a big hiding cord that separates the room from the shower room, and toilets...a little disturbing for the toilets... and the white plastic shower cord that denotes with the super decor of the room... but sincerely for the The staff is really adorable. If I go back to Suratthani, I will go back without hesitate to this hotel !!! It's an exceptional price quality ratio!! 👍🏼 Bravo for deco !!! Bravo for everything !!! 👍🏼

We stayed here a couple of nights. Check-in was quick and easy, the room clean, and the bed comfortable. We had the included breakfast the first morning and it was fine, the lady working in there kept everything in order and was cleaning up as needed. There is one thing however, it's not really a negative and it didn't effect my final score but there isn't much to see in the general area and it can be difficult finding transportation if you are out walking.

Delighted to find that Evergreen (and many other hotels) are opening again all across Thailand. While there is still no international tourism in the country, local tourists and business travelers are beginning to play a role in economic recovery. The hotel continues to provide an excellent product. Welcoming, convenient, clean and comfortable. And a good sized carpark too (which was totally full as we left early morning, so clearly business is pretty good). We will be back!

The room is clean, the parking lot is spacious, the receptionist is polite. It is suitable for relaxation. It is a good choice.

The room was clean, the view was beautiful, the breakfast buffet was very good, but nothing special. Quiet and beautiful swimming pool during the day (there are many Thais after 4 pm); opposite the Yichu Lotus (5 minutes walk), very close to the city center shopping mall, and there are shuttle buses! When going out, don't take the blue tucktuck taxi in front of the hotel (they are special pits), if you want to go to the city center during the day. Just wait at the bus stop in front of the hotel... Tickets are about 10 to 20 baht, depending on the number of stops.

Hubby and I stopped in Surathani in transit to our next destination. 2 nights which was enough for us to rest after a day travelling and to check out this famous transit point on our way yo Railay. We were pleasantly surprised that the hotel was a street back off the the Ta Pi River Esplanade and a short walk from our bus drop off (Phan theep Transfers) arriving from Koh Tao (we purchased a ferry and minivan combo ticket. Excellent option. We try to opt for easy and not expensive, easy first preference). Hotel is on a corner and has artificial grass in front of hotel entrance. You can't miss it. Hotel is well presented, clean, staff friendly, good sized room and hot water. The bed was a little hard, lets say a coin will probably bounce off it easily, but to our surprise, even though the mattress and pillows were firm, we didn't wake up with a sore back, so pretty much ok. We were on the 4th floor and hardly any noise from traffic below even with all the traffic noise. It was a Thai public holiday as they were celebrating the anniversary of the late kings death( 13th October). Colourful and ornated floats along the Esplanade and down the main street of the hotel. The floats were spectacular with monks showering everyone with water blessings. Heaps of food stalls. The air-conditioning was a pain, as with many in Resorts and hotels. For some reason, they dont work according to the temp setting and fan speed. Turned up to 27 degrees on lowest fan setting and it was still cold in the room. If you turned it off, it too hot. We slept with heads at foot of bed so the cold air didn't hit our face. What do you do, its sane same mostly everywhere. Unfortunately no kettle and tea/coffee facility in room. They do have this available in lobby from 5 to 10am only for free. There are coffee shops outside hotel though especially Mary's Cafe. Another disappointment for us, cause we are veggos and western, they don't provide breakfast and we couldn't find Western food that suited us non meat and Asian palette. Plenty of Thai food but we didnt like that for breaky. We walked over to the otherside of the river to their sister hotel CBD Hotel 2, as they served breaky so we purchased a buffet style for 150 baht each. You can opt to stay here also if you wish. Its right on the river and about 15 minute walk. Wasnt an issue walking there because on the way stopped of at the City Shrine and walked around Koh Lamphu Park ( a health park and well worth a visit. Its an island accessible by bridge. Views of the River also. We are early birds so plenty of time before breaky). Fruit for lunch was enough but there is a little Thai Vegan restaurant (another lucky find. Turn left exiting the hotel and down that road opposite the fire station). But only open to about 1pm we think. There is another hotel that includes breakfast near the River on and sane side as CBD hotel called Harbour Front but no idea what the rooms are like or reviews. We chose CBD due to the reviews

Thankful that this property was available for us to book during the busy April 2023 Full Moon Party season. For a beachfront property with a swimming pool, I find their rates are super cheap. We arrived at noon time and we were allowed to check in immediately. Our room was spacious and came with a veranda. The place could be cleaner but it never got a point that we felt it was bothersome. Make sure your windows are locked! On our third night, we discovered our windows were unlocked from the get go but luckily all our belongings were intact. The staff were friendly and helpful. The resort is within walking distance to the Full Moon Party and Haad Rin Pier so that's definitely a huge plus. If you're planning to party and just need a decent and affordable place to crash, then this is it.

The service at the Tarna Align resort is impeccable. They keep you in touch via Whatsapp and are incredibly welcoming and helpful. Golf buggies take you anywhere you want to go into Sairee and then bigger vans for the pier. They provide good amenities eg toothpaste. We stayed in a Villa Sea View room which had absolutely stunning views and a great balcony. It was a short trip into Sairee for walks in the day or for night time activities. The only downside was the room. 1. It was incredibly dark with all the lights on at night with no option to have brighter lights on. 2. The bedside table is a small floating shelf next to the bed and sloped downwards so in the night things would fall off onto the floor. 3. The only way to control lighting and air con was by a panel on one side of the bed which meant if one person fell asleep the other person had to try and get out to get to the panel. 4. Beware of the glass door to the toilet- we both walked into it and bruised ourselves as it was so clean and see through. Could benefit from stickers on it to prevent this. 5. The fridge is right behind the bed and very noisy so we had to unplug it at night to sleep

We booked Villa cha cha in last minute. They charged us really high price around. Hotel situation is amazing but hotel is not good for stay. They have many rooms but just have 6 sunbeds, no sunbed around poolside, the staff did not clean tables, sunbed mats during our stay, breakfast area is also dirty and smelly. All windows has finger print and oily. We were really worry about hygiene cause we visited island after covid. They do not care about hygiene!!!!!! By the way I wanted get coffee from breakfast area around 7:45 am, the staff (name is KAE) did not allow me to take. But I saw someone who is gonna check out easily have their beeakfast at the same time. If you want to save your money and stay comfort do not stay at this hotel anyway. They charged us around 700 usd for 5 days. Basic bungalows are better then to stay at villa cha cha! Don’t be deceived their location and hotel pictures.

Stayed here for 3 days, think it's family run lodge. The hotel room key was really a key, a big one. The door creaked when opening but overall the room was nice, amenities was good. When requested for a kettle, the kind old lady provided me very fast....very nice. Pity did not make use of the swimming pool as it was hot for 2 of the days there. A short walk to a food court nearby, Thongsala Square (where the race start)...and the Walking Street where they had a nice night bazaar on Saturday, pity it rained halfway. Also a short walk to Phantip Market area. But definitely need taxi to the site of Full Moon Party lol Yes, also had a lot of tour agencies just outside the hotel. And laundry services, I did mine at a cheap 80 baht...and it came back ironed and with a nice fragance ...Highly recommended. (ok, they do have some self service laundry too at 30 bht per kg??? but definitely not ironed??)

This place is a little rustic but has some real charm. Set in the rocks on the side of the bay, it is a little steep getting up to the restaurant and back down to the rooms but there are plenty of steps about and you soon get used to the short climb. The site may need a little touch up here and there but the views from the restaurant, the quality, value and flavours of the meals available as well as the efficiency, attentiveness and sheer friendliness of the staff makes up for it. We hired a bungalow which was two separate rooms (both with an ensuite) and with a shared balcony. The property also had a gate for privacy. This was ideal for us as a family of 5, although my youngest (10) had to sleep on a mattress on the floor which she wasn't initially impressed with. However, we had views of the bay from the balcony and, generally, the beds were comfortable and the place quiet. Infact, my husband and I slept with our bedroom doors open, as we could see the sea, and were woken by some beautiful sunrises each morning. We then dozed off again until breakfast. The staff were hugely accommodating and bent over backwards for us all. We were able to borrow the kayaks and life jackets to explore the bay and, for a small fee, the team were able to drop us wherever we needed to go on the island. My husband and I did some diving with Roctopus Dive School and my girls did some try dives but it was no-issue for the Taootoh staff to take and collect us from Sairee Beach. The bay has numerous turtles and each time we snorkelled we saw at least one. It was also highly amusing watching visiting tourist boats come to the bay as you could always tell when someone had spotted a turtle as suddenly a sea of orange (from the life jackets) would move around the bay together. The location of Taatoh is great. It's off the main road and away from the rest of the guesthouses/hotels but within walking distance (10 minutes tops) of the beach, bars and seafront. Just around the corner in the opposite direction is Freedom Beach. You pay a small fee to enter but it was worth it. The beach is small and secluded but the bar has many tables to chill at (overlooking the bay) as well as comfy beanbags. There are so many fish in the waters here and we were lucky enough to see some turtles. We absolutely loved it here and are so pleased we chose it over our other choice on the opposite side of the bay. My girls have asked to go back which is always a good sign! PS - They love cats and have quite a few pets, all well cared for and very friendly.

Beck’s reminded me of an old-fashioned holiday camp. The cabin I stayed in was a bit jaded and could have done with a good, deep cleaning, but the bed was comfortable and the shower and air-conditioner worked well. The garden is beautiful, and I enjoyed sitting on my balcony listening to the birds. I didn’t try the pool, but when the tide is in, it’s lovely to swim in the sea. The location is convenient; it’s an easy 1 km walk into Thong Sala. I would certainly stay here again

Had a great time staying in this hotel. Staffs are friendly and helpful. They gave me a discount on my room when i decided to stay extra day for the full moon party. Andy(i'm not sure if i remember it correctly) is very helpful in suggesting places to visit. He even treat us some beer. For breakfast they only have ala carte and food vouchers for those who will buy breakfast with the room. The room is huge, simple and the location of the aircon is perfect not facing the bed directly. I had a problem with the safe even when I entered the code correctly it wont open and the front officer helped me open it. My biggest problem in my stay is the amount of mosquitoes in the room. I had many mosquitoes bite and it was very itchy. I wished they had something in the room to kill the mosquitoes because even if i keep on asking them to spray my room there are still some mosquitoes left.

We stayed at Villa type room. Its very spacious, with panoramic windows, sunny. There is no door to the bathroom, only curtains. Beautiful pool. Fresh, light, luxurious style hotel.

Visited a few days after the Full Moon Party and the beach was pristine. It is rated as the best beach on the island, and I would agree. The hotel is located at the end of the beach in between two lovely restaurants and set back slightly from the beach. The rooms are big, extremely clean and had the most comfortable bed of our entire trip. We asked for smaller pillows and this was delivered immediately. The hotel was covered in Frangipani trees and fruit trees that attracted one lone monkey during our visit. This hotel is amazing for the price and the hotel staff were polite and friendly but not intrusive - just right. We asked to be picked up from the ferry and they took us directly to the hotel or you will be walking on the sand to get there. The hotel owner picked us up and gave us some great tips for our stay on the island. We have already recommended this hotel to some friends we met in Bangkok.

We had an awful experience at the Seashell dive centre attached to the hotel, and are now out of pocket for 22,000 baht for courses that we couldn’t complete due to the behaviour of the centre manager. We booked and paid upfront for a day of fun dives and 2 AOW courses. After an awful experience where I became very cold and sick on the fun dives due to poor weather conditions and inappropriate kit, we asked to be refunded for the AOW or to wait until conditions were calmer. The manager said that we could not be refunded but could wait for calmer conditions and we extended our time by another week in order to wait for things to calm down. However, the following day we popped into the centre and the managers attitude was completely different, he was rude and difficult and following some very unpleasant interactions with him over the following few days, we took the decision to not go forward with the course. One of the instructors who witnessed the managers behaviour apologised on his behalf giving the excuse that he was in a bad mood as had broken up with his girlfriend ! It was evident that once he had our money, that he had no interest in delivering our course or providing any level of customer care. On the fun dive, kit was poor, with a thin shorty wetsuit provided that was not suitable for the weather conditions, no boots, fins that were too small as they didn’t have any other sizes. Our instructor however was dressed in a full wetsuit and boots etc as said he tends to get cold. There was no provision of snorkels despite PADI guidance stating that these are an essential piece of safety equipment and no basic first aid care / procedures provided for cold, sick customers. When we asked for snorkels, we were told that they are unnecessary and just get in the way. The manager has refused to give his name and diver number despite repeated requests which raises further alarm bells and he ignored all initial emails and messages. Finally, we received a response whereby he said that we had booked onto the course on 3 occasions and not attended. This was completely untrue as no date had been set for us to do it at all. The hotel (who we paid for the course) have not responded to any emails or messages in relation to our complaint and couldn’t have been less interested when I raised it with the reception staff at checkout. My advice is that if you go to Seashell hotel, please AVOID the dive centre. You might be ok if everything is straightforward and you get a good instructor, but if there is a problem then don’t expect any level of care or compassion. We had travelled to Koh Tao to do some fun dives and complete our AOW courses. Our experience at seashell dive centre has ruined our trip to this island. After some detective work, we have established that the dive centre managers name is Hasan Can Toker . I wonder what his reasons for hiding this are ! Again, not the actions of a professional and transparent dive centre manager. As for the hot