Guest User
December 31, 2023
RUDEST RECEPTIONIST. We arrived at the hotel which we had booked in advance. On arrival very late in the evening the receptionist stated that the room we had booked was not available. His conduct was rude and agressive and we noticed he was using the same tone with other guests too. Suddenly the recptionist (Khalid) decided he was going to cancel our room and left us stranded without accomodation. He then started to act like he didn't undrerstand english despite conversing with us earlier. He was losing his temper at the support staff too. We were exhausted. On first glance the hotel looked tired and dirty and it seemed it was overboked with guests complaining about rooms whilst we stood there. Avoid.