Top 5-Star Hotels in Melaka

The main purpose I stayed in Hatten Hotel is because the hotel is near to the hospital as I need to go to hospital to do my wound dressing everyday. I sincerely thanks to the bellman which is really friendly and helpful. But for the housekeeping I'm fully disappointed, I can't imagine that the 5 star hotel didn't wash the mugs and glasses each time they cleaned the room. This is not the first time I experienced it. I personally went down to the reception to request for the morning calls but I didn't receive any morning calls at all. Just now, I asked one of the receptionist that I have some past issues would like to discuss with the manager on duty. I did mention the manager's name, the receptionist told me that he was on leave today. BUT, AN HOIR LATER, I SAW THE MANAGER ! THIS IS RIDICULOUS! Thank you very much

Pro Great Hotel, great facilities, great breakfast, polite staff Con Car park at level 5 but lobby at level 12, accessible by lift but definitely need abit of time during peak hour

Convenient location close to the city centre, sea view was great. Slight hiccup with the door access but the front counter sorted it out pretty quickly. There was a 50% off pizzas and pastas at the hotel’s Italian restaurant at level 1 on weekdays between 2-5pm (?). Can’t imagine I’d ever have Italian in malacca but we reached at 9.30pm on day 1 when everything else was closed and the pasta we had was pretty amazing, amongst the better Italian food I’ve had.

Pros: Very refreshing welcome drink ginger ale BUT cold towel was smelly. Friendly frontdesk staffs. Beautiful hotel & great ambience. Room is spacious & clean. Cold & adjustable aircond with ceiling fan. Comfortable bed & pillows. Separate toilet, shower and bath tub; with bath salt & rubber duck. Free and covered parking, parking attendants even cleaning up your car windscreen for free. Free wifi. Complimentary in-room coffee makers & menu bar items. Satisfying breakfast buffet. No deposit required. Walking distance to Jonker Street & other nearby attractions. Quality herbal-smell toiletries. Cons: Arrived early but need to wait quite sometimes as room was not ready. Long lines at the front desk during my check-out. No bidet. Limited tv channels. Lousy noise when using water spray next to toilet.

### Review of Hotel Majestic Malacca I recently stayed at Hotel Majestic Malacca and had a mixed experience. The room was very clean, and I enjoyed a nice bathtub experience, which was a highlight. However, the soundproofing in the room was lacking; I could hear conversations from the next room until midnight, so it might be helpful to request a quiet, non-smoking room when booking. Additionally, there was a noticeable smoking smell coming from next door, and the pillow had an unpleasant odor. I found the mattress to be too soft for my preference, which affected my comfort. The room featured a coffee machine, and I appreciated that I could request additional capsules. I also liked the eco-friendly touch of using glass bottles for drinking water. However, be aware that items like cup noodles and drinks in the fridge are chargeable. Breakfast offered an à la carte menu that was just average—acceptable but nothing special. I didn't have time to explore the gym or swimming pool, as my days were filled with walking around Malacca city. The toilet amenities, however, did not meet my expectations considering the room price. I think they could benefit from using a better-smelling shower gel and shampoo. On a positive note, the staff were friendly and provided good service throughout my stay. There is parking available behind the building, but as a woman returning late, I appreciated being able to park in front of the hotel for safety. Overall, while there were several drawbacks, the cleanliness and service made for a decent stay.

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

Staying at Executive Suite Level 2 for trio. Worth it for 3 star hotel & value for money. Clean. Love the sweet scent at its walkaway to the room, carpeted & airconditioned. Everything was at top notch. My only concern was less variety of foods for breakfast. Hope the management could upgrade the selection of foods to be more attractive. Of course would come again next time!

Love the place. Food needs some spruce up.... better food available outside. Excellent front desk service, humble duty manager. Will return

Location: Conveniently located infront of Melaka river cruise station: Room: Spacious, bed and pillow if can change new and better quality will be great that ensures a great night's sleep. The large windows provided breathtaking views of the city skyline, Facilities: swimming pool gym. Dining: The restaurants in the hotel serves delicious local and international dishes. The breakfast buffet had a wide variety of options to suit all tastes. 👍 What I Loved: Amazing location Friendly and helpful staff Overall, The Shore Hotel is a great choice for a convenience stay in Melaka. Highly recommended for couples, families, or anyone looking to explore this historic city!

My stay at this hotel was truly memorable. The combination of excellent location, comfortable accommodations, top-notch facilities, and outstanding service made it a perfect choice for my visit to Melaka. I highly recommend this Hotelto anyone looking for a great place to stay in the city.