Veja como você pode resolver uma falha e comunicá-la efetivamente à sua equipe e às partes interessadas em BI.

Addressing a BI failure involves acknowledging it openly, providing context, taking responsibility, and highlighting lessons learned. Outline corrective actions clearly, reassure stakeholders, and encourage feedback. Follow up regularly to maintain transparency and rebuild trust.

Be transparent in your communication and review the error in an objective and factual manner. Also, learn to re-position as lesson learnt with improvements shared. This will be an invaluable lessons for all to learn from. Follow my LinkedIn profile or book to learn more.

By openly acknowledging the failure, you build trust with your team and stakeholders. It demonstrates leadership and accountability. Shift the focus from blame to understanding the root cause. Assess what went wrong based on facts and the impact, paving the way for constructive discussions on solutions. In BookMyShow , when I presented first dashboard to management, they told it should provide answers to all the questions that it couldn't answer. In this scenario, I identify these potential knowledge gaps early in the design phase. By understanding stakeholders' needs and the types of questions they wanted answers to, I designed a more intutive Qlik dashboard that met their expectations for Movies & Events (this was in 2016-17)

When a BI project fails, first openly acknowledge the failure. Recognize the issue and take responsibility, which builds trust and demonstrates leadership. Quickly assess what went wrong without assigning blame, focusing on facts and impacts. This approach sets the stage for constructive discussions on how to move forward.

When a BI project hits a bump, the first step is to openly acknowledge the issue. Explain what went wrong and why, take responsibility, and share what you've learned from the experience. Clearly outline the steps you’ll take to fix it, reassure everyone involved, and welcome their feedback. Keep everyone updated regularly to stay transparent and rebuild trust

Regardless of how the true source of the problem is identified, it is essential to find the correct root cause. In many cases people use the easy way out and say the problem was the result of “human error”. They ignore the fact that the employee did not have a proper procedure to follow, did not have proper training, and was expected to complete the task after being at work for 15 hours that day. Before blaming an employee the employer must insure that the system is flawless and that it provides every opportunity for successful completion of every task.

Hi der Analyse ist sowohl die retrospektive wie auch die prediktive Sicht notwendig: Wie ist der Fehler passiert und abgeleitet, welche Maßnahmen vermeiden den Fehler in der Zukunft. Ein stringentes Requirements Engineering mit strukturier Dokumentation beschleunigt die Analyse dramatisch.

By fostering open communication and maintaining visibility into the project’s progress, you create an environment where proactive problem-solving and continuous improvement can thrive. Mistakes can be detected early and solutions can be found to improve directly the full project.

Reflecting on what has happened and getting the lessons learned is an invaluable part of addressing errors. In our team, for instance, I have set up a bi-weekly meeting specifically for sharing experiences and learnings. This dedicated time allows us to openly discuss challenges and successes, ensuring that everyone benefits from the collective knowledge. By systematically integrating these discussions into our routine, we continuously evolve and improve our processes, ultimately driving better outcomes for our projects.

You are in Data just tell the story with the facts and everything will be ok. The company should always have an incident postmortem process totally open and frank and collaborative with a strong followup to prevent / evolve.