Como você treina sua equipe na continuidade dos negócios?

Enable all stakeholders to do this...Define the system… 1 Define the system needs 2 Define the system 3 Decompose the system 4 Perturb system 5 Develop and define risk criteria 6 Design adverse progressions 7 Define risks with minimal controls 8 Design controls to enable acceptable levels of risk 9 Rank risks and address high to low risks 10 Develop and design system monitoring: early detection, isolation, correction, contingency and recovery 11 Continually validate and verify risk controls 12 Monitor the system and revise analyses due to system dynamics....

Have continuity plans mirror your organization's day-to-day operations whenever possible. Every piece of a continuity plan that is unique to how the org will respond to disruptions requires training for the org and reduces the chances of a successful response. For example, many have experienced the limitations of software that is unique to continuity or crisis response. Instead of focusing 100% of the org's effort on responding to the disruption, people must teach others how to use the software and spend time getting people access. When plans (and platforms) mirror normal operations, what people do day-to-day helps prepare them for disruptions. As a result, less training is needed to prepare the organization for unexpected events.

Often times those responsible for business continuity within business units take on that role as other duty as assigned. It is the role of the Business Continuity Professional to educate them on the process and be a guide in the business impact analysis, plan development/maintenance, testing, and remediating any areas for improvement. I find that many people want to know why they do something and what is the value. I take every opportunity to explain this in business terms, and emphasize the importance of them being involved. Implementing a governance program with many touch points helps to do this illustrating the planning cycle from Business Impact Analysis/Risk Assessment, Plan Development/Maintenance, Testing, and After Action Review.

Business continuity prevents outages from wasting peoples’ time; by helping staff understand that these practices make it easier for the business to respect the staff’s own time, it becomes easier to get buy-in.

Testing and exercising plans and strategies is vital for training business continuity staff. We can conduct tabletop exercises, simulating various scenarios to evaluate their response and identify areas for improvement. Additionally, live drills allow staff to practice implementing protocols in real-time, fostering confidence and readiness. Continuous evaluation and feedback ensure our team remains agile and prepared to safeguard operations effectively.

As a proactive leader, I ensure our business continuity plans and strategies remain robust through regular reviews and updates. By analyzing feedback, assessing emerging risks, and conducting scenario simulations, we stay agile and resilient. Collaboration across teams fosters innovative solutions, while keeping everyone informed and prepared for any eventuality. Together, we're ready to navigate uncertainties and ensure the continuity of our operations.

Maintaining culture and commitment while training staff on business continuity is paramount. As a team leader you can emphasize how resilience aligns with our values, ensuring everyone understands their role in safeguarding our mission. Through interactive sessions, you can foster a sense of ownership and empower teams to contribute ideas. Continuous reinforcement and recognition of their efforts will further solidify a culture of preparedness. Working as one team will strengthen resilience while staying true to who we are.

One thing I found helpful from Disney Institute is their philosophy behind any recovery plan: "it is not our fault, but it is our responsibility."