Você está enfrentando conflitos com as partes interessadas sobre os resultados da avaliação. Como você gerencia as expectativas de forma eficaz?

it’s important to be clear and straightforward. Explain how the appraisal was conducted and why it came out the way it did. If stakeholders are unhappy with the results, let them know they have the option to dispute the appraisal. They can provide comparable properties they feel should have been included and present them to the appraiser. While there’s no guarantee the appraiser will accept those comps, it opens up communication and helps everyone get a clearer picture of how the value was determined.

Dialogue as the Beginning of the Solution In the commercial real estate industry, successful meetings begin with clear expectations. Before stepping into a discussion, it's crucial to sort and align the goals of all parties involved. Never go into the ring alone—bring a team that complements your strengths. Include someone to take minutes, your asset management expert, and a technical director to address any operational details. Patience is equally important, as complex issues often require time and multiple perspectives to resolve. By fostering open dialogue and thorough preparation, you set the stage for productive outcomes that move your projects forward. I wish you all the best.

I encouraged open dialogue among stakeholders to address their concerns about the appraisal outcomes. Creating a safe space for everyone to express their viewpoints without fear of retribution was essential. I listened actively to their issues, acknowledging the validity of their emotions. This approach fostered mutual respect and understanding, paving the way for a more collaborative effort to resolve the conflict.

Reputation and judgment are key in CRE Real estate is often referred to as a "people business," and for good reason. This phrase underscores the significance of relationships and trust in the commercial real estate industry. In CRE, decisions are rarely made in isolation; they are the result of collaborative efforts where reputation and judgment play pivotal roles. A strong reputation can open doors to new opportunities and partnerships, while sound judgment is essential for making strategic decisions that drive success. In difficult times, this also aids in communication with stakeholders. Whether it's negotiating deals or managing properties, the people you work with—and how they perceive you—can make or break your endeavors.

Presenting clear and comprehensive data was instrumental in easing tensions. I provided stakeholders with detailed reports, comparative market analyses, and other relevant documentation that supported the appraisal's conclusions. By presenting the data in an understandable format and highlighting key points, stakeholders were able to visually grasp the information. This led to more rational discussions and helped us move towards a quicker resolution.

Don’t Come to the Meeting Without Good Alternatives in Your Pocket People appreciate having choices, which simplifies many aspects of commercial real estate (CRE) projects. Start by allowing everyone to discuss their opinions thoroughly before introducing your solution. This approach not only fosters collaboration but also ensures that all voices are heard, leading to more robust decision-making. Always bring reinforcements with you—consider involving a specialized team member in your discussions. Their expertise can provide valuable insights and support in identifying the best path forward. Best of luck in your search for solutions!

Disputing the original appraisal is step 1. Acquiring a second appraisal is a great option, but will cost the client money, especially if it needs to be rushed. But that has been the best response in my experience.

Negotiating terms became necessary to reach an agreement acceptable to all parties. I focused on finding compromises and creative solutions that addressed the core concerns of the stakeholders. Emphasizing the importance of the bigger picture and long-term goals helped facilitate this process. Ultimately, a well-negotiated compromise preserved relationships and set the stage for successful future collaborations