It is always better if we can have our ears on ground to sense the burnout among the high performers. 1) Having a constant and open dialogue with the concerned team member and provide an assurance that we as a leader will watch out for them. 2) Offer to provide with solution whenever you sense there is an issue with regard to burnout, but ensure this doesn't result into micro managing. 2) Counsel them regularly and coach them to handle the situation 3) Assure them with proper resources so that they do not feel left out. Ensure to abide by the assurance that is provided. Trust building is a key factor. Once the team members trust and believe that the leaders are there to back them, the performance significantly improves.

Here are some simple and effective steps to prevent burnout in your team: 1. Promote work life balance: a) Offer WFH where necessary b) Fixed shifts c) Promote taking breaks or take breaks with them if they are in the office 2. Workload monitoring and proper assignment is key 3. Communicate with the teams frequently. Promote voicing out if they have issues 4. Hire adequate staff if your teams are understaffed. If it's a seasonal volume increase, hire temporary workers 5. Rewards and recognition While these are fundamental steps, your relationship with the team plays a crucial role. When team members feel valued and respected, they are more willing to handle additional responsibilities, so always prioritize showing them respect.