Based on my experience working on the Exxon Valdez oil spill in Prince William Sound, here are some learnings about how to manage stakeholder expectations: -Engage with local communities & have an effective communication strategy -Develop & implement damage assessment plan -Share timely progress updates -Practically engage & involve local impacted communities in response plan -Deploy all necessary State and Federal agencies in a well coordinated response -Effectively use technology such as GIS thematic mapping to deploy teams for spill cleanup & response -Assemble & deploy damage assessment teams for fate & effect studies -Develop databases for legal chain of custody database for legal challenges -Be sincere/upfront with affected community

In an oil spill crisis, managing stakeholder expectations is crucial. Here's how I approach it: Prompt & Honest Communication: Be transparent about the spill’s extent and the expected timeline for resolution. Regular Updates: Keep stakeholders informed of progress and setbacks throughout the mitigation process. 💡Demonstrate Accountability: Outline clear steps being taken to prevent future incidents and ensure safety. How do you manage stakeholder relations during crises? I’d love to hear your strategies!

The best way to manage stake holders is to regularly update them with limited information that are needed to be be provided to them. Unneccessary providing excess data that cant be understood to them may cause a panic situation. Provide them the proofs if possible, so that they should know how people are working to contain that spill. Also, if an individual is a key person handling that crisis, keep you manpower's motivation high.

Es fundamental hacer una comunicación efectiva, activar los planes de respuesta de emergencia por contingencia del evento, hacer uso de todos los medios para informar, guiar y llevar a zona segura a la población. Ese PRE tipo externo debe asegurar de forma efectiva la colaboración efectiva de todas las partes interesadas y evitar el menor impacto a las personas y al medio ambiente. Siguiente paso inmediato la remediar las afectaciones de cualquier tipo bajo un plan de corto plazo.

Activate the OSCP straight away Communicate with the required parties (site personnel; management; authority and local community) Continuously, update the actions, communications & explore all available resources around and immediately engage them as required Short/ long term actions while studying/ analysing the route cause and come at the end with clear evaluation/adequate action plan to compensate the side impact and to avoid reoccurrence Organise a return of experience and update all necessary contingencies and share that with the stockholders Benefit from the latest technologies, drones, detection, …etc before, during and after spill