Veja como você pode melhorar a comunicação entre gestores esportivos e atletas usando inteligência emocional.

As a sports manager, I have the privilege of managing an athlete who has retired from international cricket. This experience, deeply rooted in the emotions that come with being a sportsperson, empowers both me and my athlete. It strengthens our bond and enhances our focus on achieving our goals. In sports, emotions is the key in building connections and understanding the process, making them an essential element in our journey towards success.

Here’s how you can use EI to improve communication: - Develop self-awareness: understand your emotions and recognize triggers - Practice self-regulation: stay composed and think before you speak - Cultivate empathy: active listening and understand their emotions - Enhance interpersonal skills: build trust and show respect - Improve communication skills: clear and concise ; positive reinforcement - Foster a supportive environment: open dialogue and accessibility - Provide constructive feedback: balanced approach and specific and actionable - Recognize and address emotions: acknowledge emotions and conflict resolution

Emotional intelligence is the cornerstone of effective communication in sports management. It involves being aware of your own emotions and those of others, using this awareness to guide your thinking and behavior. As a sports manager, you must recognize the emotional states of your athletes to communicate effectively. When you understand their feelings and motivations, you can tailor your messages to resonate with them, ensuring that your guidance is not only heard but also felt. This leads to deeper connections and a more cohesive team. In my experience managing a high school basketball team, applying emotional intelligence transformed my approach and the team's dynamics.

I believe emotional intelligence is fundamental to all leadership roles, including coaching. Each person has a unique skill set: some excel at understanding others’ emotional states, while others are adept at eliciting emotional responses. However, everyone should be mindful of their own emotional state, knowing when it’s appropriate to make significant decisions and when it’s best to take a short break.

Autoconciencia Capacidad de reconocer y comprender tus propias emociones para evitar que estas afecten negativamente tus decisiones y comunicaciones. Autorregulación Capacidad de controlar o redirigir las emociones impulsivas y adaptarse a las circunstancias cambiantes ajustando tu comportamiento de manera que favorezca un entorno positivo. Motivación La pasión por el trabajo que trasciende más allá del dinero mostrando entusiasmo y compromiso con los objetivos del equipo. Empatía La capacidad de entender las emociones de otras personas de manera que se sientan valorados y apoyados. Habilidades sociales Competencia en gestionar relaciones para mover a las personas en la dirección deseada desarrollando habilidades de comunicación efectivas

Cuando un atleta te hable, asegúrate de darle toda tu atención. Evita distracciones como teléfonos móviles, redes sociales o interrupciones constantes. Muestra con tu lenguaje corporal que estás interesado y presente, manteniendo contacto visual y asintiendo cuando sea apropiado.

Active listening is a critical component of emotional intelligence in sports management. It involves fully concentrating on what is being said rather than passively hearing the speaker's words. By actively listening to your athletes, you demonstrate that you value their contributions and respect their perspective. This fosters a sense of trust and openness, encouraging athletes to share more freely and honestly, which can be crucial for resolving conflicts and improving team dynamics. In my experience as a coach, active listening has been instrumental in building strong relationships with my players.

Concordo com o que já foi dito e reforço a questão de que tudo o que o atleta fala deve ser observado com atenção. As vezes um detalhe que pode parecer simples, ou algo não relevante, e que pode inclusive ser rotulado como insignificante, para aquele atleta pode ter dimensões estratosféricas, assim, cabe ao gestor estar atento e tentar de forma ativa antecipar uma ação com intuito de evitar que tal problema escale a níveis muitos maiores.

I believe one aspect of listening is often overlooked. People focus on the words and ideas others express but sometimes fail to understand the underlying reasons behind them. Understanding the motivations and thought processes of others takes listening to a whole new level.

Communication is a two-way street 🛣️. Listen actively and attentively to what your athletes have to say. Sometimes the best solutions come from unexpected places. A study by the International Journal of Sports Science & Coaching found that athletes perform better when they feel their opinions are valued and heard.

La clave estriba en comprender la verdadera empatía desde una perspectiva correcta: No se trata de "hacer a los demás lo que me gustaría que me hicieran a mí", sino de "hacer a los demás lo que a ellos les gustaría que les hicieran". Esta distinción es crucial para aplicar la empatía de manera efectiva, ya que se centra en las necesidades y deseos del otro, no en los propios. Para ello lo fundamental es escuchar y observar: Presta atención no solo a las palabras, sino también al lenguaje corporal y sus expresiones faciales. Esto te dará una mejor comprensión de sus emociones y preocupaciones.

I have found that being epathethic is the key to gain long-term trust and build long-term strong bonds in every aspect of life. If you can combine empathy with active listening and good communication skills, you should be on your way to be successfull. I believe that empathy define your core values. Empathy is not only a positive skill/value as it can be difficult to navigate. Be aware of overthinking, a pitfall with empathy is that we may worry unnecessarily about other peoples feeling or thoughts. This is where the listening and communication skills come into play. Merge your values with your skills and let them complement each other.

Empathy is a challenging skill in professional sports. As a coach, you may understand certain negative actions, but you cannot condone them. In team sports, the diverse expectations, ideas, and desires of individuals can’t all be met, which can lead to undesirable reactions. Over time, it’s crucial to remain honest, consistent, and logical in your decisions, applying the same rules to everyone. Ultimately, this is what most team members want.

Empathy plays a crucial role in connecting with athletes on a deeper level. Managers should strive to understand the emotional experiences of their athletes, putting themselves in their shoes and showing genuine concern for their well-being. This empathetic approach helps build trust and respect, making athletes feel valued and understood 💞.

Para abordar las áreas de mejora dos claves: - Enfócate en el comportamiento, no en la persona. Dirige la retroalimentación hacia comportamientos específicos que pueden mejorar, evitando ataques personales. Por ejemplo, "noté que perdiste algunas oportunidades de pase" en lugar de "eres un mal pasador". Método DESC de Bower te puede ayudar. - Constructivo y orientado a soluciones Proporciona retroalimentación que sea constructiva y sugiera formas de mejorar. Pregunta al atleta sobre sus propios pensamientos y propuestas para mejorar, fomentando una mentalidad de crecimiento.

I believe every athlete desires feedback, but each needs it delivered differently. As a coach, you must tailor your approach to each individual. For some, a straightforward, pragmatic method is effective, while for others, feedback needs to be more subtly embedded in conversation. With experience, you learn to find the right approach for each (or most) athletes.

Conflict can be quickly resolved by a leader who listens more than speaks. Even if the person is in the wrong, listening leads to understanding which won't add more stress to your plate.

When it comes to resolving conflicts, I believe that focusing on solutions rather than assigning blame or arguing is key. Open communication and a forward-thinking mindset are essential in addressing any misunderstandings or miscommunications. By prioritizing these practices, we can navigate conflicts more effectively and foster stronger relationships.

Identify individual motivators: Understand what drives each athlete, whether it's competition, teamwork, or personal goals, and tailor your messaging accordingly. Foster team camaraderie: Build strong relationships and a positive team culture by organizing social events and encouraging open communication. Provide empathetic feedback: Offer constructive criticism while considering the athlete's emotional state, avoiding harsh judgments that can undermine confidence. Manage stress effectively: Help athletes regulate their emotions during high-pressure situations, enabling them to perform at their best. Encourage athletes to understand their own strengths, weaknesses, and emotional triggers, empowering them to improve their mental game.

There’s nothing better than turning your hobby into your profession. For sportspersons who love playing sports, pursuing a career in sports management offers this unique opportunity. It fosters a growth mindset and keeps you perpetually motivated. It’s like living a dream in real-time. There’s nothing better than turning your hobby into your profession. For sportspersons who love playing sports, pursuing a career in sports management offers this unique opportunity. It fosters a growth mindset and keeps you perpetually motivated. It’s like living a dream in real-time.