Veja como você pode fornecer feedback para alguém que pode ser resistente ou defensivo.

The timing of your feedback is crucial. It’s important to find a moment when the person is likely to be receptive. Avoid giving feedback when they are stressed, busy, or in a bad mood. Instead, look for a calm, private setting where you can have an uninterrupted conversation. This shows respect for their feelings and increases the likelihood that they will be open to what you have to say.

As per my experience; 1. Timing is everything - a well timed chat with an hostile employee assures the person(s) that you respect & value their contributions to the business. Thus, encourageous and foster change & productivity.

When giving criticism to someone who is defensive or resistive, pick the appropriate moment and be precise. Make your points clearly and concentrate on the good. Actively hear their point of view and provide assistance to help them get better. Later, follow up to demonstrate your dedication and guarantee advancement, creating a positive and cooperative atmosphere.

Cuando des feedback a alguien que está a la defensiva: • Empieza con un elogio o reconocimiento. • Usa un tono suave y evita ser confrontativo. • Sé específico y objetivo. • Escucha activamente sin interrumpir. • Fomenta el diálogo con preguntas abiertas. • Proporciona soluciones y sugerencias. • Reafirma tu apoyo y valoración al finalizar la conversación.

Vague feedback can be frustrating and unhelpful. Make sure your feedback is clear and specific. Focus on particular behaviors or incidents rather than general traits. For example, instead of saying “You need to be more responsible,” you might say, “I noticed that the report was submitted a day late, which affected our project timeline.” This helps the person understand exactly what the issue is and what changes are needed.

Frame your feedback in a positive manner. Start by acknowledging their strengths and contributions before addressing areas for improvement. This can help soften the blow and makes the conversation feel more balanced. Positive feedback creates a supportive atmosphere and reinforces good behavior while addressing the issues at hand.

Feedback should be a two-way conversation. Give the person a chance to respond and explain their perspective. Practice active listening by giving them your full attention, maintaining eye contact, and nodding to show understanding. Reflect back what they say to confirm you understand their point of view. This can help diffuse defensiveness and make the person feel heard and respected.

Dentro de este comentario, tan común de suceder, ante personas que se mantienen en su idea, a pesar de resultar contraria a sus intereses, que se resisten al reconocimiento ajeno o se sitúan a la defensiva, en el conjunto de extremos considerados para: Elegir el tiempo para tratar es crucial, se dice que se premia en público y se corrige en privado, esto puede dar una idea para afrontar este diálogo. Ir al grano, no andarse con rodeos y focalizar siendo asertivo dentro de la empatía que conlleve el asunto. Cercanía y entendimiento, que con el ofrecimiento del apoyo o ayuda, derrumbará barreras. Por último, rematar con un mensaje positivo para una puesta en común de criterio, a veces establecido por el sistema y a veces por recomendación.