Veja como você pode se preparar para as tendências emergentes em operações de TI.

Automação é obrigatória em qualquer tamanho de operação principalmente porque pessoas deveriam fazer atividades onde exista a necessidade de atendimento técnico onde computadores não possuem capacidade de tratar: decisão automatizada da ativação dos procedimentos de comunicação e execução de atividades de disaster recovery. No mais, todas as atividades operacionais que possuem o clássico: entrada, processamento e saída, deveriam ser executadas por automação. Um ótimo uso é gerar alertas de alterações comportamentais de ambientes e aplicativos usando o desvio padrão (o quadrado da média) facilmente obtido da grande maioria das ferramentas de automação como um monitoramento para os Centros de Comando. Claudio Ramos

Automation has become very important in today's modern IT Operations, from my experience, IT teams need nowadays to focus on developing their skills to mitigate the huge developments in the IT field before manual tasks to avoid human errors and to save cost and time to build a more scalable and stable IT environment, and of course, we all need a continues training to develop our skills in term of the automation

Research is key! Prior to making a decision on adding emerging IT trends for your company it's imperative to understand the impact and cost measures associated with the implementation as well as support measures. It's beneficial to inquire about multiple references of other companies(of similar size and sector) that are utilizing automation in their environment and the impact its had since implementation. Understanding the ROI as it relates to resource training, downtime, and the short/long-term goal of your company will help determine the path moving forward when selecting the processes to automate.

Identity and Access Management (IAM): Enforce strict IAM policies with multi-factor authentication (MFA) to ensure only authorized users can access resources.Micro-Segmentation: Divide your network into smaller segments to limit lateral movement of attackers. Use firewalls and access controls to manage communication between segments. Continuous Monitoring: Implement continuous monitoring solutions to detect and respond to suspicious activities in real-time. This includes network traffic analysis and endpoint detection and response (EDR) tools. Least Privilege Principle: Apply the principle of least privilege to limit user access rights to the minimum necessary for their job functions. Regularly review and adjust permissions as needed.

Things are much beyond automation now, it's an era of hyper automation where the end customers are expecting exponential gain through tangible impact on top line or bottom line within a short duration.

I think it is and will be a must for all teams, all ready yesterday, to raise the awareness and levels of cybersecurity. Basic knowledge and how to manage will be key. To just say that it’s the IT departments headache will no longer do. Approach the Security resources within the company and find out what expectations and support you could get what’s their expectations. You are all in the same boat. Education and awareness is not nice to, it is a must have. Enjoy the ride of new skills.

Cybersecurity is critical. Conduct regular security audits to identify vulnerabilities. Train your team on the latest security practices. Implement multi-factor authentication (MFA) and endpoint detection and response (EDR) systems to enhance security. These actions strengthen your organization's defenses against evolving cyber threats.

Embracing a collective security posture is critical for all organizations large and small. Privacy and security regulations are more common and are likely to gain momentum. Implementing standards now builds confidence and trust in your business.

cybersecurity is an ongoing process. Stay vigilant, update software regularly, and encourage a security-conscious culture within your organization.

Cybersecurity is a great area to keep up to date on and be aware of best practices in general. When incorporating those practices to a team or entire infrastructure that is a different matter. All the training and knowledge in the world about the risks will not make someone go through overly elaborate steps to log in to a system they use multiple times a day. Be sure to balance your standards to the best ones people will actually use and put up with... not the best that are available from a security standpoint.

Cloud computing empowers organizations to innovate, scale, and create value more quickly. Whether you choose public, private, or hybrid cloud deployments, understanding these models will help you leverage the cloud’s full potential! Cloud computing accelerates development by allowing quick deployments. Developers can test new ideas and design applications without hardware limitations or slow procurement processes. Innovation becomes easier, and you can incorporate AI and machine learning use cases into your strategies.

Log Aggregation and Analysis: Utilize SIEM tools to collect and analyze logs from various sources. This helps in detecting anomalies and potential security incidents.Threat Intelligence Feeds: Integrate threat intelligence feeds to stay updated on emerging threats and attack vectors. This proactive approach enables quicker identification and response to threats. Behavioral Analysis: Implement behavioral analysis tools to monitor and detect unusual activities within your network. This helps in identifying potential insider threats and compromised accounts. Incident Response Plan: Develop and regularly update an incident response plan. Ensure that all team members are familiar with their roles and responsibilities during an incident.

I second you on this, the data analytics is the best approach to the firms or companies who are as big as in size. In my experience I have seen many major risks were avoided evidently by initial analysis. Reading the data and understanding the situation can help IT companies to plan an execute well towards their desired goal.

Invertir en herramientas de análisis de datos es crucial para mejorar las operaciones de TI. Los datos proporcionan información valiosa que puede impulsar una mejor toma de decisiones. Capacitar al equipo para interpretar estos datos permite predecir tendencias, optimizar el rendimiento y prevenir problemas antes de que ocurran. Las estrategias basadas en datos son esenciales para aumentar la eficiencia operativa y gestionar proactivamente los recursos de TI, lo que resulta en una organización más ágil y competitiva.

Investing in your employees is an important to maintain the skills needed for many future jobs. Add in n a positive culture, employee retention will help you achieve a competitive edge over your competitors.

Invest in how to use AI, GenAi and effective prompting to help team members create and improve communication and documentation.

Additionally, Always Training the users about the extent to which IT and It's services can expand, from Application, Maintenance, Cyber security and Analysis.

When thinking of IT operations always keep in mind you're usually going to be restricted by what other people do. You're not CEO of the company or even CTO. If you know of better security protocols or better programs and systems that you think should be used you need to be able to communicate why. You also need to be willing to compromise and work with people who either do not agree or simply aren't willing to put up with changing what they are used to using. Anything you design or want used should be as intuitive and simple as possible. If there is a better option that's similar to what is already done it's almost always going to be adopted over a best option that's completely different.