Avaliações do The Kayana

The Kayana Resort offers a generally positive experience, though it can vary depending on the location of your villa. Villas 811, 815, 817, 821, and 823 are in the more tranquil parts of the property, providing a peaceful retreat away from the nearby main road. These are ideal for guests seeking serenity. On the other hand, villas near the lobby—such as 801, 802, 803, and 806—tend to suffer from noise due to their proximity to the entrance and occasional street sounds. A standout feature of The Kayana is the immediate sense of calm that washes over you upon entering, despite the hustle and bustle of the lively street just outside. However, the resort’s atmosphere can be compromised by a nearby nightclub, which occasionally plays loud music well into the night, particularly on weekdays. This disruption, though rare, is beyond the resort’s control and may affect the overall experience. To ensure a relaxing stay, I recommend booking villas farther from the lobby. In terms of service, The Kayana excels. The staff is exceptionally kind, hospitable, and always willing to go above and beyond, delivering five-star service. The food is generally quite good, adding to the overall enjoyment of the stay. However, the resort does lose a star in my rating due to two factors: the occasional disruption from the nightclub and the condition of the villas, which are starting to show signs of wear and could benefit from some refurbishment. While still comfortable, the accommodations are beginning to look a bit tired and dated.