Jalan Forest City - Lebuhraya Tanjung Pelepas, 1, Pulau Satu, Gelang Patah, Johor, 81550, MalaysiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.1/5
Muito bom
145 avaliação
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Avaliações verificadas
Agradável e bem localizado4.0
Comodidades4.1
Atendimento4.2
Limpeza4.2
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Todas as avaliações(145)
Avaliações positivas(126)
Avaliações com fotos/vídeo(63)
Ótimos quartos(39)
Estadia excelente!(37)
Bela vista para o mar(19)
Quartos grandes(16)
Quieto e confortável(12)
O jantar era mediano(6)
Excelente localização(6)
Preço adequado(5)
Avaliações negativas(19)
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em set 2024
Família
4 avaliação
4.0/5
Muito bom
Publicado em 29 set 2024
Hotel check in was swift. Amenities are good. Food choices can be improved. Overall experience was good
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Resposta da propriedade: Dear Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
Janice on a trip
Quarto superior king
Hospedou-se em set 2024
Casal
33 avaliação
4.2/5
Muito bom
Publicado em 26 set 2024
Staying at Forest City Marina Hotel for a holiday is what me and my partner want for. A quiet and clean environment to relax ourselves, no need to think about what to eat as the hotel did offer breakfast and one option on lunch (OR) dinner. The room was clean and spacious. The staff was welcoming and helpful throughout. I’d happily return for another stay! Thanks to the hotel who prepare the surprise to our stay - a cute “cake” for my partner birthday.
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Resposta da propriedade: Dear Janice on a trip: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Marina Hotel
Bonnie
Quarto twin deluxe
Hospedou-se em set 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 13 set 2024
Warm service from the team. Dinner spread tho limited was very delicious. Breakfast had a wider spread, taste was average but good enough. Had lots of family activities but unfortunately we went on a Monday when the water park was closed. Swimming pool could be better maintained - water was murky. No towel or water provided at the gym. View from room was great, room is huge, clean and comfortable. Bathroom was larger than most hotel stays, comes with a bathtub too which was a plus. Surrounding mall is rather empty and most merchants weren’t opened. However, overall a good stay for at most 2 nights, especially for those with kids.
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Resposta da propriedade: Dear Bonnie: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Marina Hotel
Peter
Quarto twin deluxe
Hospedou-se em ago 2024
Família
6 avaliação
4.2/5
Muito bom
Publicado em 2 set 2024
Stay 31st Aug, see what happened as below;
- after 8pm reception no pick up phone at all, big joke.
- after 8pm room service no available, big joke.
- go to swimming pools need to check in the towel, only allow two pieces per room??????
- free renting bike cycle for one hour but need to proof, receptionist saying only need to proof room number, end up need to wait clarify saying no have phone connect to receptionist. The big joke is bike cycle poor maintenance………….
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Resposta da propriedade: Dear Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
rozi liani
Quarto luxo (Deluxe King Room)
Hospedou-se em ago 2024
Família
12 avaliação
3.2/5
Publicado em 11 set 2024
The room floor was quite dirty 😅..making our feet dusty..but the room is very spacious and well decorated..love the view except the balcony was dusty too 😅 the breakfast was ok..but they do offer free lunch thus make it wort it..
The waterpark was nice and kids will definitely love this hotel 🙂
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Resposta da propriedade: Dear Rozi Liani, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
Usuário anônimo
Quarto luxo (Deluxe King Room)
Hospedou-se em ago 2024
Viaje com amigos
3 avaliação
4.2/5
Muito bom
Publicado em 21 ago 2024
Place is so beautiful and not crowded. Fantastic sea view in our room. The food are delicious! Pool is clean and big. The only downside is when you call for housekeeping never come until the other day.
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Resposta da propriedade: Dear Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
Jerren
Quarto superior twin
Hospedou-se em jul 2024
Viaje com amigos
4 avaliação
3.5/5
Publicado em 22 jul 2024
Hotel room is fine except the room we had had a few issues.
1. Door frame n door requires maintenance.
2. Fridge freezer melted causing pool of water on the floor.
3. Aircon requires maintenance as it causing loud noises. Sounded scary.
4. Unsure how the sound came about from balcony. It was only the last day before we check out. The echo sound made by the wind that hits some part causing the howl sound. Started off in the morning and throughout the morning even thought we checked and shut the balcony door properly.
5. Complimentary dinner was quite a disappointment.
6. Complimentary water park is for kids only.
7. Swimming pool for adult has no water.
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6/10
Resposta da propriedade: Dear Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
Tassha
Quarto twin deluxe
Hospedou-se em jul 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 22 jul 2024
I love staying at this hotel! Back at it again and will definitely come back for another relaxing trip. Pool is clean, room is big and clean, good spread of breakfast.
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Resposta da propriedade: Dear Tassha: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. (Lin How, Operation Manager, Forest City Marina Hotel)
William Anthony Deodaunia
Quarto superior twin
Hospedou-se em jul 2024
Família
9 avaliação
3.5/5
Publicado em 8 jul 2024
Free Breakfast, dinner, 2h cycling, 4 water parks tickets . 2N3D family package for 150SGD is a steal. Not to mention duty free alcohol, beach bar, Bristo, Mary brown ...had a blast without breaking the bank . This is like Singapore sentosa without the crowds ...please support the hotel n forest city. Better than going to Batam
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6/7
Resposta da propriedade: Dear William Anthony Deodaunia: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Marina Hotel
EJ Chan_Dtl
Quarto luxo (Deluxe King Room)
Hospedou-se em jun 2024
Casal
92 avaliação
4.2/5
Muito bom
Publicado em 24 jun 2024
The service is top-notch! This staycation was for our anniversary. They set up the room with the beautiful swans and sent a surprise cake. I was so touched and impressed! The room is spacious with wonderful view of the sea. Able to see Tuas, Singapore across the sea. Front desk Lisa and Carine are friendly and welcoming. The down side would be there isn’t any eateries or shops nearby. 2 KK marts, 2 duty free shops. Not a racist but there are many local and FT Indians who played really loud music at the beach at night, where we could still hear on the 10th level. They are big customers at the duty free shops, purchasing cartons of beer. Understand that they are also having a good time too ◡̈
Highly recommended ◡̈
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Resposta da propriedade: Dear EJ Chan_Dtl: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Marina Hotel
Lew Kah Fui
Quarto superior twin
Hospedou-se em jun 2024
Família
7 avaliação
3.5/5
Publicado em 16 jun 2024
Room & Wash Room very clean like new.
Outside playground, water park , beach r good.
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Resposta da propriedade: Dear Lew Kah Fui: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Marina Hotel
Ching Sun
Quarto superior twin
Hospedou-se em nov 2024
Família
37 avaliação
5.0/5
Excepcional
Publicado em 24 nov 2024
Second time we have stayed in this hotel.
We have a great stay.
Friendly staff and nice breakfast.
Nice sea view from the room, can also view the sun rise in the morning.
Good place to relax and enjoy the weekend.
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Resposta da propriedade: Dear Ching Sun: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. (Lin How, Operation Manager, Forest City Marina Hotel)
Teo Yeow Chong
Quarto superior twin
Hospedou-se em jun 2024
Família
8 avaliação
3.7/5
Publicado em 12 jun 2024
Nice place for relex but limited food selection and town is quite far from here
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Resposta da propriedade: Dear Teo Yeow Chong: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
Travel with James
Quarto superior twin
Hospedou-se em mai 2024
Casal
13 avaliação
4.2/5
Muito bom
Publicado em 22 mai 2024
Hotel was pretty
Bed was comfortable
is helpful and nice
Location is far from town is better if u can drive there or with taxi or grab
Place to improve:
There is alot of ants crawling around the bed frame and on the wall as stated by other reviewer too
Overall experience 9/10
Will be back again
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Resposta da propriedade: Dear Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Marina Hotel
Jessica Li Jie
Quarto twin deluxe
Hospedou-se em ago 2024
Família
9 avaliação
4.0/5
Muito bom
Publicado em 25 set 2024
Relax seaviwe hotel w good breakfast
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Resposta da propriedade: Dear Jessica Li Jie: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Marina Hotel