Avaliações do Chimelong Xiangjiang Hotel (Guangzhou Chimelong Safari Park)

Good room service and friendly staff. Facilities are clean and tidy. Nice Chinese food for guests.

All very good,  exceed my expectations.  Highly recommend.  Good value for money.  Near to zoo.

Very good

The Hotel location is great, right next to the zoo, and walking distance to the mall, but the hotel room it is slightly dated, service staff was over all great, only a few may be having an tough day with strong emotion, but given the location and the reachable distance of delivery will for sure visit again

Hotel was ok. We went during peak time so it was really busy. There’s room for improvement. There’s a free coach for guests to get on to go to the circus and safari but they aren’t frequent. First bus of the day to go to the safari in the morning is 9:30. The safari opens at 9:00. If you miss the coach or you are unable to get on, then the next bus is 10:30. Bear in mind it may be busy in the morning once you get to the safari since the busses for the other hotels to go to the safari leave at the same time. If you don’t want to wait, you can get a Didi/Taxi but since the hotel is near a motorway, cars will have to go around a big circle to get to the destination. There is only one coach to go to the circus and that is at 6:30pm for the show at 7:30pm. Again if you miss it or unable to get on, you will have to take a taxi. The kids loved the driving school at the hotel, you have to pay an additional fee on top. We had a lovely member of staff called Sam/ 赵世財。 He was so professional and attentive to the kids and genuinely felt like he cared for them. We appreciated his extra care.

great hotel for family!

Clean room, just some staff not friendly to assist.

Good!!!!!!!!!

Great experience! Good for families vacation! We enjoyed too much here

very good

房間設計符合小童心理，卡通温馨，家裡寶寶非常喜歡！雖然酒店開業時間比較久了，但設施維護好，房間乾淨衞生，隔壁房間也住了小朋友，但未聽見吵鬧聲，説明房間隔音比較好。入住期間遇到寒潮，酒店也快速給我們房間送來了電暖器。酒店大堂辦理入住快，服務態度很好，解釋遊玩景點也清楚到位。就是自助餐廳需要改進：一是餐食不夠豐富，適合小童的品種不多，尤其晚餐的海鮮不夠新鮮。二是餐廳餐枱太少，我們抱着孩子轉了好久才找到餐枱。如果裏面人太多，門口應該控制進入的人流。

晚上10:30到的酒店，前台人員給我們辦理了入住之後給我們開通了第二天的票，還告知了班車的時間。第二天詢問了馬戲團的事，幫我們購買了票子。最後一天退房的時候手串拉在酒店，接到他們的電話告知，我們在離開前去拿了。辦理行李寄存的人員也很NICE，整體感覺香江酒店的管理是可以的，值得再次入住。

早餐快捷酒店標準 預訂親子，入住時候升級家庭，滿分點贊 房間地面滿是地毯（且有厚度那種，摔倒都不疼），弊端就是臟也看不出來，乾淨也看不出來 酒店照片沒拍，但跟官方的差不多 對了，點外賣隨意

之前在其他平台訂的另一家酒店預售套餐沒約上，臨時提前一天在攜程訂了香江，到店後前台幫免升到了親子主題房，小朋友愛慘了。加上這次是自駕出行，酒店離動物園北門很近，早上辦好入住後直接自駕絲滑入園，完美~