Naselje Jezero 26, Zlatibor, Zlatibor District, 31315, Serbiaعرض تفاصيل الفندق
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1 ليلة
تقييمات النزلاء Mona Plaza Zlatibor
4.2/5
جيد جداً
41 تقييم
للتأكد من صحة التقييمات المعروضة، فإننا لا نقوم ببساطة بحساب المتوسط. بدلاً من ذلك، فإننا نأخذ في الاعتبار مصداقية التقييم وتاريخ إقامة النزيل لتحديد التقييم النهائي.
Bad coffee, great hotel
Great hotel at a great location. Need to invest in a better than instant coffee at breakfast.
ترجمة
Detlef
تاريخ الإقامة أبريل 2023
اخرى
3.0/5
تم النشر في 27 مايو 2023
Restaurant wie zur Tito Zeit
Das Hotel war gut mit gutem Service, aber die Bedienung im Restaurant erinnerte an beste Tito Zeiten. Unfreundlich und arrogant. Ich habe mit ein anderes Restaurant gesucht.
ترجمة
Mathias
تاريخ الإقامة يونيو 2022
اخرى
3.0/5
تم النشر في 4 يوليو 2022
Not fully ready
No one really seemed to care about our stay, except a young guy and girl working in the restaurant. The refrigerator was broken and there were towels missing in the room. One bed wasn’t even ready.
ترجمة
رد من مكان الإقامة: Dear Mathias,Thank you for taking your time and for sharing your experience after your stay at hotel Zlatibor Mona.Please, accept our heartfelt apologies for all the inconvenience you suffered with while you were in our hotel. Our the most important mission is satisfaction of our guests, domestic atmosphere, authentic hospitality and pure love for what we do.We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. We hope you give us another chance soon, so we can share a more positive experience next time.Best regards,Mona hotel Zlatibor Team
مستخدم نزيل
تاريخ الإقامة أكتوبر 2024
اخرى
2.0/5
تم النشر في 20 نوفمبر 2024
The front desk people are kind of "rude." We were in a group and turned in the key one by one while checking out. A staff yelled us, "You should do it together!" When we were in the restaurant, a waiter pushed me aside to go through. He could simple say, "Excuse me" and I would know someone is behind me and wouldn't block his way.
ترجمة
44490812
تاريخ الإقامة سبتمبر 2024
مسافرون منفردون
3.0/5
تم النشر في 17 أكتوبر 2024
Cant believe people smoke indoor near the breakfast area, I’m very sensitive to it and although it’s the room next door, I could still smell it Breakfast was ok but the things are very salty Location is perfectly situated downtown, there’s also a supermarket nearby Room is decent size ok for a night Toiletries were just standard Drainage in shower was bad although the water pressure is good There was some sort of concert even at midnight went to the reception and asked if I could move rooms. She gave me the same corridor side which faces even closer to wherever that was, she initially said she and her colleagues could not hear the music, like you could just literally step outside and hear it. Anyway I needed fresh cool air in the room but with the loud music I can’t sleep so I asked if she could help do something about the air conditioning. She said she will switch the air con for me but after 15 minutes there’s nothing. I called again and it was after a 3 minutes explanation she finally sent her colleague up to check and obviously it was faulty. He finally fixed it in 5 mins. So here comes the next part where I went to bed happily although I could still hear the music (like no one in the neighbour complained to the police??) I woke up in the middle of the night and guess what my room was 28 degrees hot! I told her to switch the system off cuz it’s way too hot, she said she thought I needed heating in the room thus turn the heating in my room. I gave up arguing. Why would I need to open the window if I needed hot air (it was around 13 outside at night) duh!
ترجمة
Polina
تاريخ الإقامة أبريل 2024
اخرى
5.0/5
متميز
تم النشر في 12 مايو 2024
The hotel is very close to the fountain and walking part, hotel is quite big and has a lot of space. Room was Ok, there are works going opposite of the hotel, so can be a bit noisy in the day if you open the window, but no sound if closed and AC works well. Breakfast had a lot of options to choose from.
ترجمة
Jorge
تاريخ الإقامة فبراير 2024
العائلات
5.0/5
متميز
تم النشر في 16 مارس 2024
Amazing place to stay
ترجمة
مستخدم نزيل
تاريخ الإقامة فبراير 2024
العائلات
5.0/5
متميز
تم النشر في 12 مارس 2024
This is a good hotel with really great service and very well located. Almost every year we spend some time in this area, usually during the winter, but sometimes also during the summer season. Whenever we come, Mona is the best choice to stay.