Question and answer: design means remembering to ask the question

J Seiden - interactions, 2002 - dl.acm.org
J Seiden
interactions, 2002dl.acm.org
Have you found yourself using standard design features simply because they are
standards? I know I have. We assume that a feature has become standard for a good
reason, and we may follow it without much consideration. Josh Seiden urges us to change
our approach, restrain our impulse to use the standard answer to a design problem, and
look deeper to see if it really does meet our users' needs.---Elizabeth Buie PS When I
conceived" Whiteboard," I envisioned a provocative, opinionated, informal, and humorous …
Have you found yourself using standard design features simply because they are standards? I know I have. We assume that a feature has become standard for a good reason, and we may follow it without much consideration. Josh Seiden urges us to change our approach, restrain our impulse to use the standard answer to a design problem, and look deeper to see if it really does meet our users' needs.---Elizabeth Buie
P.S. When I conceived "Whiteboard," I envisioned a provocative, opinionated, informal, and humorous column. What I did not insist on was that I agree with its contributors' views. This installment was difficult for me to edit---not for its main point (challenging assumptions can be a very good thing) but because I question some of its specific recommendations (I certainly want to know in which folder my file is being stored!) and also because I am involved in standards development. It was an interesting exercise in maintaining my detachment, and I have Josh to thank for the opportunity.
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