Riva Beach Resort

The location of Riva is excellent. Right on the quietest part of the beach, but still very accessible to beach shacks and restaurants. There are 3 pools on the premises and the spa services are great. Check in and check out was so smooth. I really wish I could rate Riva higher because it’s a beautiful resort with hospitable staff and it has the potential to be very relaxing. However the food was a huge letdown. Goa is known as an amazing culinary experience, and I wish Riva was able to offer food that was upto Goan standards. I ordered a soup at the cafe and it was substandard to say the least. The sambhar and veg gravy the next morning was watered down and then over salted. Fortunately my resourceful family was able to find some amazing food options outside the hotel. There’s work to do and I will wait to hear of better food reviews before I recommend or visit again.

Основной минус - в этом отеле празнуют свадьбы и всё внимание персонала уделено проведению свадеб. Постоянно строят декорации, по территории ходят несколько десятков работников, грязных грузчиков целыми днями. Лежаки от основного бассейна убирают, так как они мешают грузчикам. Оплаченный нами ужин по системе "шведский стол" из-за свадеб постоянно отменялся и предлагалось выбрать по меню в кафе на улице. В день заселения нам и как выяснилось и другим людям дают грязную комнату с ужасным видом, ссылаясь на то, что номеров нет и завтра поменяют на тот номер, который мы оплатили. В итоге мы вынуждены были потерять полдня в ожидании переселения из номера в номер. Весь персонал неприветливый, неуслужливый и даже не здоровается. В комнатах очень грязно даже на видных местах, белье с пятнами жёлтого оттенка. Ремонт всюду делался очень давно, хотя на сайте указано, что в 2022 году была реновация, но это неправда. Еда вся острая, расчитана на индусов, невкусная, выбор большой, но есть нечего. В других отелях также есть индийская еда, но она хотя бы вкусная. Заявленных бесплатных занятий йогой и посещение тренажерного зала оказались платными. Лежаков у бассейнов около 10-ти на огромный отель. Рядом течёт река, от которой периодически пахнет гавном, так они ещё и водой из этой реки поливают территорию отеля. Уехав из этого отеля, мы с радостью обнаружили, что индийская еда может быть вкусной, работники приветливыми, отель и территория чистыми, а постельное бельё белым. Единственный плюс этого отеля - его месторасположение.

Either the standard has completely gone down or has always been same. Food was excellent and location is good Unfortunately positive feedback ends here. 1) they give 2 water bottles and refill them when needed. But the refill water is kept outside the rooms in 5liter water cans without any caps. This is not expected from a 4* resort. 2) bathrooms were not clean. All the dirt was in corners. 3) provisions in the washroom were not given unless asked twice. 4) wifi was a joke. 5) I definitely would not go again as there are other branded 4* resorts. When you are charging 4* prices attention to detail matters a lot.

The overall experience was excellent. Right from the room (we booked the executive suite), which was well furnished, beds were comfy and the pillows were also great. The bath was also great, super shower heads. Amenities are basic, not sure if would get them on demand. The food experience was amazing, we had dinner a few times at the Waterfront Cafe and the chef sent out some great Tiger Prawns, the Poisson was delicious. Breakfast was a large selection of good tasting food, the dosa and eggs counter did an excellent job as well. Service was great, Sahil was very responsive. Spa experience was also satisfying, we got a mix of Balinese, Swedish and some Foot Reflexology, the spa rooms were good, sauna was also effective. The highlight was the walk to the beach, crossing a nice little river filled with fish, the beach is vast and even, great for a walk/jog. Sunrise and sunsets were a treat and the weather during the evening was also cool. A nice selection of Indies were around, they would accompany us to the water, play with us but never crossed over the bridge to the resort. Overall resort design is first class, with abundant use of local wood and stone. Lots of pools, the main one has some great music playing all the time. Check in and check out was smooth and easy, staff very helpful, Mandrem beach and Riva are a magical combination.