Gästanvändare
24 augusti 2023
We had high expectations in advanced, looking forward to visit the city we once studied in. The lack of hospitality was shocking -the personnel (or one person) in the reception should have been banned from any sort of people contact -service is not a word in his/hers vocabulary. Rooms are filthy! Disgusting stains on the carpet, hairs all over the bathroom -and what looks like nails in the corners. No house keeping was the answer we got when we addressed this. Later going to bed -the mattresses are so firm that it might as well be a park bench underneath -so if you are up for a life long dependency of a chiropractor or a fresh decubitus -then this is the hotel for you! We did not get any extra over mattress (even if it is marked as optional extra service on the hotels web page) because “no house keeping” an the time was 9:30 pm. We did not want house keeping -just a mattress. We asked for a extra cover, also that request was unfriendly denied. Be aware! Hospitality and service is not to be found here!
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