Galini Sea View

Got giving the worst room in the hotel 1137. Right under the bar and the view on the balcony was the day time seating area and the evening entertainment area. Shocking! Asked to move but was shown a room what looked like a 1/2* hotel. Hotel charge extra for everything.. even dark rum, pool towels and beach beds. Miss sold on LoveHolidays as having 4 restaurants. 1 buffet and 3 specialty restaurants. This was not the case, only the 1 specialty.. even the signs around the hotel still advertised this. Terrible up sell. Absolutely shocking . NOT a 5* hotel.. dirty pools and pool ladders are a health and safety issue.

This was the worst 5 star hotel I ever stayed! Food was awful and not close to a 5 star standard, facilities where not bad but also for a 5 star service is very very poor! If you are looking to pay for a 5 star hotel and and get the return on your stay this is not for you!

Fantastic hotel in stalos/ Agi Marina Crete Χανιά Wonderful and helpful staff shout out to Kostas the best bartender 😋 and Μαριαντζελα the hotel tourism manager use are the best ❤️ Came here all inclusive with my friend her two kids had a great time the food was delicious the rooms were lovely also a great view with our own little pool. I will definitely stay here again

The hotel is in desperate need of a refurb, definitely don't book this hotel expecting a 5 or even 4 star, its 2/3 star at best!! The food is served cold, tepid at best, the selection is dire and repetitive. In a 7 night stay the pizza oven, pasta station nor the onsite Italian restaurant was open once. So the only food available was the buffet which closes at 9pm sharp. The hotel is situated at the top of an incredibly high, step hill. The hotel is also spread over a large uneven area, therefore not suitable for people with any mobility issues or small children. There is a lift in the main building once you get there. The snacks available during the day are cling film wrapped cheese and "ham" sandwiches or pizza which is basically a sheet of bread with over cooked cheese and tomatoes on. The only saving grace of the hotel is the staff, who are wonderful and there is a golf buggy service taking you from the hotel to the bottom street where there are a few bars and restaurants, also a few shops. The onsite mini market doesn't exist to grab any supplies or snacks whilst at the bottom of the hill. There is also no onsite entertainment. I would strongly advise from booking here unless you are booking as a 2-3 star and I'd certainly go either bed and breakfast or self catering, definitely NOT all inclusive.