“To be an influencer, you must be emotionally unattached to receiving credit.” Jeannette Seibly
As a leader, selling your ideas takes two things: 1) lots of practice and 2) the ability to have the right conversations. Emotional intelligence is also required to be able to read others’ reactions, incorporate their ideas, and be flexible without losing the intention of the idea.
What gets in your way?
• It’s all about you! AKA ego! While it may initially be your idea, the refusal to expand and contract the idea will hurt implementation and execution.
• Immovable. You’re emotionally attached to how it MUST look. The reality? Others will influence the idea’s success.
• Ignoring the Full Impact. You’ve not considered the impact it has on others, the situation, perception (e.g., co-workers, community, clients), cost, and time factors.
• It’s Not the Right Time. And … the reality may be (depending on your team, boss, and company) … it may never be the right time (especially if they don’t like your idea).
• You always have new ideas! People hate change and have tuned you out, especially constant change for the sake of change.
• Create ideas during conversations. Be responsible for listening to their feedback and input.
• Share ideas after you’ve researched them. This includes the benefits and costs: objective facts, other’s insights, and company politics.
• Get real — objective facts are key. Look at actual costs, time, and impact on others. Then, include emotional factors.
• Incorporate others’ input. Be responsible for listening, asking open-ended questions, without diminishing the value or the intention of their input or your idea.
• Brag! Use your brags effectively. Selling yourself and your idea at the same time makes a positive difference. For example, when I worked at QRS as a Quality Manager, we talked about a similar idea, and here were the pros and cons. Remember, facts are important!
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, while championing those ready to elevate their game to new heights.
“We need to change our mindset about how we go about achieving our goals!” Jeannette Seibly
Achieving results can be straightforward when you set them as achievable goals! Often, the problem is we play it safe and stick to results we know we can win instead of expanding our mindset and skill set. Setting small comfortable goals (aka tasks) often leads to distractions, boredom, and blaming external factors.
Getting outside your comfort zone with bigger goals can make a positive and impactful difference. (Remember, a goal is not a task … it’s intended to make you stretch yourself.)
Tips to Achieve Intended Results
1. Complete the “Get Your Brag On!” and learn how to sell yourself and win in five easy steps. These exercises create the positive mindset to expand or create your “winning game.”
2. Ask yourself, what do you really, really, really want to achieve? Write it down, cross it out, and ask again without any “yeah, buts!” This helps uncover your true (underneath the surface) goals.
3. Repeat the question above. Doing so helps bypass initial beliefs about what you should want to achieve, and goes beneath the surface.
4. Write down your goal and fine-tune it into 10 words or less. This make take some time. Don’t skip this step! Clear, concise goals are more engaging and meaningful. And, more likely to be achieved.
5. Review for intention. Clarity of your intention is crucial to influencing others while selling and achieving your results.
6. Declare a deadline for the goal. While achieving the goal is important, the transformation of your attitude and behavior requires commitment and focused action. Without a deadline, you will let yourself off the hook with too many excuses.
7. Work backward from the deadline to create milestones. Weekly or monthly indicators work best to ensure you’re on the right path.
8. Fill in the details. Include team members, communication, budget, ROI’s, operation, and technology aspects.
9. Hire an executive coach to hold you accountable and responsible for achieving your results. The right coach will guide you, simplify the process, and keep you focused. They will also hold you to a higher standard that you’ve always wanted to achieve but didn’t know how.
Remember, without structure and accountability, you’re more likely to dilute your goal, get distracted, or set it aside when obstacles arise … and they will.
Results can be easy to achieve when you set them as BIG, achievable goals!
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.
All too often, companies believe their leaders are ready to take the reins. Sadly, many leadership development efforts fail to prepare current leaders and develop new ones. It’s why many employees today say “no” to leadership roles.
Why? Too often, they not only know they are not ready …, but they also believe their company has no commitment in getting them leader-ready.
Let’s explore the common pitfalls and how to overcome mediocre-to-great leadership results.
What Does the Company Normally Do?
Use generic programs and fail to monitor results.
Rely on biased and subjective impressions by one or two decision-makers.
Focus on classroom case studies and hypothetical theories.
Overlook behavioral and attitude changes required to lead others.
Fail to acknowledge and refine progress.
What Challenges Does the Leader Normally Fail to Do?
Fail to …
Ask for help when experiencing problems in situations or working relationships
Engage distracted team members
Develop team members
Balance facts and emotions
Produce sustainable results
Focus on tangible metrics (e.g., instead focus on superficial happiness to improve retention).
Ways to Prepare for Outstanding Leadership Results
Personalize Development Plans: Create individualized development plans that align with both organizational goals and personal strengths. The goal is to elevate — first you must establish a baseline. It’s important to remember: Have monthly 1:1 reviews and executive coaching sessions and monitor results.
Align Goals: Ensure that the leader’s goals are in sync with the organization’s strategic objectives, driving both individual and company growth.
Focus on Workshops and Courses: Identify workshops and courses that address the leader’s specific development needs, covering both technical and soft skills, such as communication, emotional intelligence, and leadership. Ensure these skills are being used effectively and developed on-the-job.
Provide Challenging Projects and Roles: Have them take on projects or roles that push them out of their comfort zones and facilitate practical learning.
Engage in Cross-Functional Team Participation: Involve them in cross-functional teams to broaden perspectives and understand various aspects of the business.
Establish Continuous Feedback Loops: Implement mechanisms for real-time improvement and growth.
Monthly Check-Ins:Yes, this is a repeat and often overlooked! Schedule monthly one-on-one meetings between the leader and their mentor and boss to review progress, discuss challenges, and adjust the development plan as needed.
Feedback Mechanisms: Utilize these reviews to provide constructive feedback and recognize achievements, creating a continuous loop for ongoing improvement.
Action Plans: Develop action plans during these sessions to address identified issues and set short-term goals for the upcoming month. Be sure to check in during the month. (Don’t make the mistake of creating a laundry list! Only focus on two areas at a time.)
Engage with an Executive Coach: Hire a professional executive coach who can offer personalized guidance and support, bringing external perspectives and expertise to accelerate leadership development.
Advanced Leadership Techniques: Focus on advanced leadership strategies tailored to the leader’s unique style and the organization’s culture (e.g., communication is crucial).
Provide Mentorship Programs: Establish mentorship opportunities where experienced leaders guide and support emerging leaders. Manage and ensure these are supportive, and monitor their impact on situations and working relationships.
Invest in Emotional Intelligence: Encourage leaders to develop emotional intelligence to better connect with their teams and foster a positive work environment.
Please note: By addressing these areas, companies can transform their leadership development programs into powerful engines for growth and success. And leaders can evolve from average to outstanding, making a significant and positive impact on their teams and organizations.
Note 2: While a new trend is focused on AI being able to develop, train, mentor, and coach emerging leaders — they are wrong! Don’t forget that feedback requires the human element!
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.
“Good communication skills are required by everyone for a company, team, and project to achieve intended results.” Jeannette Seibly
Between 40% and 60% of conversational utterances are ego-related, focusing on our own feelings, opinions, and personal experiences. This self-centered conversational tendency is even more pronounced on social media, where some 80% of communication focuses on the self. (Wall Street Journal, January 2025)
The Problem: Poor communication is a widespread issue in workplaces today, worsening among leaders and bosses causes preventable conflicts.
Why This Matters: Leaders must listen, engage, and encourage employees. Otherwise, it will impede projects, budgets, timelines, quality, delivery, and other results.
Communication Styles That Cause Conflicts
• Self-Interest Approach: Asking questions just to turn the conversation to oneself (aka BoomerAsking). (Wall Street Journal, January 2025).
• Top-Down Approach: Dictating tasks without explaining “why” undervalues team members, stifles brainstorming, and leads to passive resistance.
• Passive Approach: Avoiding conflict and not asserting opinions leads to unresolved issues and perceived weak leadership.
• Aggressive Approach: Harsh, confrontational communication erodes trust and makes team members fear sharing ideas.
• Manipulative Approach: Deceit and fact-spinning create a toxic culture of mistrust.
• Inconsistent Approach: Frequently changing messages (aka relying on your feelings and indecisiveness) cause confusion and make leadership seem unreliable.
• Lack of Openness Approach: Unwillingness to listen to feedback and new ideas alienates team members and stifles innovation.
• Overly Technical Approach: Using complex language alienates non-experts and hinders understanding.
No one wants to believe that they are using these approaches. But take a moment and really look to see when, where, and why you engage in these bad habits.
How to Transform These Bad Habits
1. Hire an Executive Coach. Even if you need to pay for it yourself, it’s worth every dollar. Poor communication is why many bosses and leaders find themselves unemployed or sidelined. It’s avoidable with an executive coach.
2. Use a Qualified Job Fit Assessment. Understand “why” your thinking style, core behavioral traits, and occupational interests can get in the way of communicating effectively with others. This objective tool is priceless and helps you keep your job! And, when used as designed, can help you get promoted!
3. Develop Strong Meeting Leadership: Leading meetings effectively is crucial — on-site, remote, and hybrid. Work with your coach, take workshops, and watch videos to learn the nuances between mediocre and great meetings. Your communication style will determine the success of your teams’ results.
4. Become an Active Listener and Listen to and Give Constructive Feedback: Attend and participate in workshops, leadership coaching sessions, and other feedback programs. Don’t be afraid to provide quality feedback that makes a positive difference. It all requires good communication skills and an awareness of how you are perceived.
5. Develop Emotional Intelligence. Being mindful is key. Learn when and how to use humor, approach sensitive topics with empathy, and be willing to learn along with your team.
6. Pay Attention to Generational Differences. Older generations may use meetings to tout “this is the way it’s always been done,” making it difficult for newer employees to provide new ideas and solutions. Younger employees may rely too much on social media as “the way to get things done” and fail to understand “fake news” and “sensational podcasts designed to attract ‘Likes.’” It’s up to you to manage these interactions with communication finesse!
7. Train on Etiquette and Expectations: It starts with you! Become familiar with virtual conferencing systems and how to effectively communicate using them! Then, train your team members and others on how to get the most out of these meetings.
8. Be Coachable and Have a Willingness to Admit Mistakes: When you feel insecure about a situation or working relationship, you will tend to dominate the conversation instead of asking for help. Share your experience with brevity and admit when you don’t know something. (It’s a foundational skill required of great leaders.) Hold yourself accountable for implementing the feedback asap.
Good communication skills used during 1:1’s, team meetings, and other conversational moments can be beneficial to everyone … especially you! Remember, a good communication style will avoid conflict and will enhance your team’s cohesion and productivity while achieving great results!
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.
“Do you want to be right or effective? It’s a choice we need to make during every conversation.” Jeannette Seibly
There will be times when people do what they do and believe they are behaving appropriately. This includes saying something they believe is true (without supporting facts) or making a project more challenging (due to multitasking and not listening). As a team leader, what do you do?
A team leader has a remote team, and virtual meetings are essential. The problem? Many team members come unprepared, eat during the call, handle personal tasks, or have their cameras off. Instead of addressing the issue one-on-one, the team leader calls them out during the meeting and demands they behave in a way he believes is appropriate. The new problem? Once a person has been humiliated, they will not forget nor forgive!
Steps to Build and Keep Positive Working Relationships
1. Prepare
• Know Your Facts: Gather all relevant information and data to support your perspective.
• Understand the Other Side: Take the time to understand the other person’s viewpoint and the reasons behind it.
2. Use Mindful Communication Skills
• Active Listening: Listen carefully to other people’s arguments without interrupting. Always let them present first and share your own opinions last. • Empathy: Show empathy by acknowledging the other person’s feelings and perspectives. Be sure to use the words or phrases they used, or you could create further upset (e.g., if they use the word “I’m feeling upset.” Do NOT say, “I understand that you are angry.”) • Clarity: Clearly articulate your point of view using facts and logic.
3. Adjust Your Approach
• Choose the Right Time and Place: Disagree in a private setting and choose a time when both parties are calm and receptive. If it is a group issue, address the group without naming names. • Stay Calm and Respectful: Maintain a calm and respectful tone throughout the conversation. If you feel emotional, wait to address the situation. Your tone of voice, when triggered, will get in the way of future interactions. • Focus on the Issue, Not the Person: Critique the idea, not the individual presenting it. This is key—too often, bosses like to focus on a personality trait, which may be incorrect and leave the person feeling misunderstood and defensive.
4. Be Collaborative
• Find Common Ground: Identify areas where you both agree and build on them. • Propose Solutions: Offer constructive solutions or compromises that address both parties’ concerns. Remember, win-win-win is the key! • Stay Open-Minded: Be willing to consider alternative perspectives and solutions. You don’t know everything, so it’s important to allow other ideas to develop before final decisions are made.
5. Follow-Up
• Clarify Outcomes: Ensure that both parties have a clear understanding of the agreed-upon outcome. Write it down – memories are short! • Express Gratitude: Genuinely thank the other person for their time and for engaging in the discussion. • Maintain Professionalism: Continue to interact professionally and positively in future interactions. Be responsible for your tone of voice and say, “please” and “thank you.” Also, under all circumstances, avoid gossip!
Issues can lead to disagreements — they are a natural part of any working relationship. Handling them with empathy, respect, and a focus on collaboration can strengthen professional relationships and lead to better outcomes for everyone involved.
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.
“Recognizing the value of asking for help in hiring, coaching, and managing challenges shows strength and will contribute to your company’s growth.” -Jeannette Seibly
Too often, people believe asking for help makes them look weak. It creates barriers to achieving intended results and hurts our boss/leadership skills.
When stuck in a working relationship, situation, or strategic issue, we freeze, flee, or change the goal (which diminishes the intended result)—all because we failed to ask for help!
Yet, asking for help is one of the cornerstones of achieving your intended results. With only 10 percent of teams achieving their required results, it’s crucial that you, as the boss/leader, confidently ask for help, use the art of listening, and make the necessary changes!
Why do we hesitate to ask for help?
Lack of …
• Willingness. Ego can be a significant barrier. Leaders should remember that seeking advice is a sign of strength, not weakness.
• Trust. Trust yourself and selectively seek insights from a few reliable people rather than broadcasting your query widely (e.g., social media or more than 2 or 3 people).
• Self-Awareness. Lack of self-awareness can lead to an inability to recognize when help is needed.
Seven Tips to Get the Help Needed to Achieve Results
1. Set Aside Your Ego. Take a moment to breathe and seek advice from the right sources. This is critical. Talk directly with the person(s) who can provide the help! For example, a training expert was asked, “I was told I needed to do XYZ when making a presentation. But at a recent workshop, everyone walked out. What happened, and what do I need to do differently?”
2. Don’t Wait Too Long. Anticipate the need for help early to prevent compounding issues. It’s harder to ask for help once you’ve sabotaged yourself (usually unintentionally), experienced a project failure, or damaged a relationship with a co-worker or customer. Ask for help earlier not later.
3. Listen. The art of listening goes beyond the words and includes asking open-ended questions to uncover deeper insights.
4. Don’t Wait for Clarity. (It seems counter-intuitive.) Seek objective feedback, especially when things seem murky and unclear. And remember, you asked for help. This is not the time to become defensive … you asked for help … this is the time to listen. Share in concise statements: The goal of the project or issue; What has been done to date; and What is slated for the future Then, ask for help: “What do you see is missing?”
5. Be Coachable. Stay open to learning and avoid letting ego and pride interfere with accepting help. Remember, your defensiveness will sabotage your success.
An author told me in a group meeting that bragging was nonsense to her, but then complained of poor book sales. She explained, “I don’t see the value and I’m too busy to learn how to brag.” Yet, marketing and self-promotion determine 90 percent of someone’s success as an author. Even after others chimed in, she refused their help! When you refuse to listen, people will stop helping you and your results will suffer!
6. Make Asking for Help a Habit. Seeking assistance regularly can foster your professional growth and build your leadership credibility. Also, it helps you produce results faster and easier each time while building your influence.
7. Make Your Requests for Help Clear and Concise. Clearly articulate what you need and be open to accepting a “yes” or “no” response. If a person is not available or is unwilling, ask someone else.
Important Question! How do you plan to incorporate these tips into your leadership approach?
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.
“What are you doing differently to get the results this year?” Jeannette Seibly
A new year has begun! While some of you as leaders and bosses may be excited, others dread it and hope it’s not another year like last year!
What are the secrets to moving forward and achieving a fabulous year?
No, it’s not creating more resolutions!
It’s expanding your leadership!
Keep reading …
Secrets to Expanding Your Leadership
Be Curious. Take time for reflection on what you really, really, really want to achieve this year for yourself! Expand and think bigger than your normal way—playing small and safe won’t get you a promotion, pay increase, or new job opportunities. Expanding your curiosity requires hiring the right executive coach and doing the work!
Seek Feedback. While you may hate to hear others’ opinions, thoughts, and feelings (most people do), discovering your leadership blind spots is priceless. Suggested questions: “When you think of me, what are my strengths?” “What are one or two areas that you would recommend I improve on?” “Anything else you’d like to say?” Remember, you’ve asked them for their feedback. Do NOT debate. Instead, ask open-ended questions to delve deeper if you desire to do so. If you really want to expand your leadership savvy, do this.
Seek Resolutions. Conflict and disagreements can create havoc with your team and your future, especially if you’re someone who likes to sugar-coat the issue or deny the issue exists. Your job as a leader is to help others grow and develop. It starts by having people discover “why” there are differences and how to use critical thinking skills. Learn to expand your results and resolve the situation instead of having the focus on someone’s personality!
Develop Good Working Relationships. You don’t have to love your boss or employees. However, you do need to focus on their positive qualities and learn how to work with them for your success. I’ve worked with many leaders to develop and expand this skill — it made the #1 difference in their success.
Dial Up Your Humbleness. Yes, egos have a way of getting in the way of your success! To avoid burnout, ask for help! Use your coach, boss, and team to improve and expand (or simplify) your ideas for workability.
Self-Care. When you feel overwhelmed by people and situations, breathe! Sounds simple but it’s not automatic it naturally calms you down. Take a walk. Talk it out privately with a confidant. Again, be open to feedback that you may not want to hear. Being a great leader requires expanding knowledge, confidence, and abilities.
Hire a Coach. ALL successful leaders have coaches! Take the leap and hire the right one now!
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices and achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while championing those ready to elevate their game to new heights.
“When you inspire others to achieve intended results, you do not need to create scapegoats.” Jeannette Seibly
Think briefly about a time you were blamed for a poor result, interaction, or situation.
• How did that feel?
• How did your attitude and behavior change?
• What did you do next?
For many, it may feel familiar to have bosses or leaders who normally create scapegoats! Being scapegoated humiliates and diminishes their value to the team and company. (Note: Humiliating anyone is rarely forgotten nor forgiven!) The team or team members withdraw, stop being innovative, and avoid accountability! They adopt a mindset of “going along to get along” until they find a better boss and employer.
When a leader or boss feels the need to blame others and designate scapegoats, it creates a toxic workplace culture of mistrust and distrust – sabotaging results now and in the future.
What is Scapegoating? In a business context, a scapegoat is an individual or group unfairly blamed for problems, failures, or negative outcomes within a company.
Scapegoating is one of the most destructive actions bosses and leaders can take. When leaders fall into the malicious trap of scapegoating, it’s to avoid feeling like a failure. They attempt to deflect accountability from themselves and deflect focus from the true causes of issues, placing blame on someone who may not be responsible. This is especially prevalent during crises, the loss of major clients, or team failures to achieve intended results.
Cecilia’s Story: Cecilia, a team leader, had a very toxic habit. She refused to take responsibility for her team’s poor results. She’d blame certain team members for the results but was careful not to blame those team members lacking strong self-esteem. If someone questioned her decisions or comments, she would find fault with their comments and then, use them as a scapegoat in future conversations.
By understanding and addressing scapegoating, leaders can foster a more transparent, accountable, and supportive work environment.
How to Stop Scapegoating
Hold Yourself Accountable: As a boss/leader, you need to hold yourself accountable for your and your team’s results. Conduct a deep dive into “What Worked?” and “What Didn’t Work?” to create an objective overview. Ask open-ended questions of the team, co-workers, and executive management to explore what changes could have been made or what issues were ignored.
Be an Effective Communicator: When you own your mistakes, it sets the tone for the team and company. Honest communication and straight talk encourage innovation, agility, and profitability where everyone is engaged and not fearful of becoming a scapegoat.
Focus on Resolving Conflict: Resolving conflicts requires your involvement to ensure people are asking open-ended questions and actively listening. When scapegoating occurs, it’s time to stop so you don’t overlook the core cause of the issue or conflict. Don’t forget to provide team training (e.g., project management, critical thinking, emotional intelligence, etc.) for ALL team members.
Build Ongoing Trust: Mistrust and distrust are rampant in a toxic environment where everyone blames everyone else. To build trust, talk straight. Acknowledge every team member’s contribution to the results. Leaders need to make this a daily practice to build and maintain trust with their teams.
Jeannette Seibly, an award-winning Talent Advisor, Leadership Results Coach, and Business Author, boasts over 32 years of hands-on experience. Her expertise helps leaders and bosses refine their hiring, coaching, and management practices to achieve their intended results. Along the journey, she has guided the creation of three millionaires and numerous six-figure earners, all while guiding those ready to elevate their game to new heights.
“It’s tough when markets change and your people within the company don’t.” Harvard Business Review
Many employees are staying longer with their current employers, but this doesn’t necessarily mean they are happier (also known as the Great Detachment—employees who are unhappy but not leaving, according to Gallup). In fact, many are simply waiting for new jobs elsewhere. The significant reasons? Many companies are failing to provide professional development and opportunities for growth.
Promoting internal mobility is a key strategy for retaining employees, enhancing both company agility and profitability. Leaders should leverage their employees’ skills by facilitating their movement into new roles and opportunities within the company. Internal mobility can include lateral moves, promotions, project-based roles, and taking on new responsibilities.
By creating a company culture that builds on and utilizes existing skills and knowledge, your company can be ready for change and profitable growth!
Steps to Make Your Company Ready for Internal Mobility
Update Current Policies and Practices
Review existing policies and identify gaps that make it difficult for employees to apply for and get different jobs within your company. Instead of requiring a long list of skills and experiences, focus on their accomplishments. For example, ask them to describe a recent project where they and their team produced intended results.
Create Career Pathways
Not everyone wants to be a manager of people, yet this is often the only way employees can get a pay increase. Instead, utilize their experiences by building different career ladders or pathways. Use a qualified job fit assessment to focus on employee strengths and actual interests. For example, placing someone who excels with numbers into accounting may not be beneficial if they have no interest in accounting or finance.
Train and Develop Your Leaders
Many leaders hold their positions due to their expertise in finance, technology, or operations, but they may lack people development skills. Hire coaches for these leaders and focus on developing them to develop others.
Address Cultural Resistance
Some managers and employees resist internal mobility. To overcome these blocks, understand why. For instance, some companies base career mobility on length of service, which is not always indicative of effectiveness or ability to learn new skills. Address this type of resistance by emphasizing skill and performance over tenure.
Address Skill Gaps
Everyone can be a leader without a title, but it requires leaders to allow employees to work without micromanagement. Encourage employees to share ideas and take initiatives to close skill gaps. Provide workshops, one-on-one coaching, and training programs in communication skills, critical thinking, teamwork, and project management to prepare them for internal moves.
Build a Talent Pipeline
Encourage employees to participate in small-group and company-wide teams, as well as trade and professional associations. These opportunities broaden their awareness and help them learn new skills. When new positions arise or employees leave, look first at your talent pipeline to fill these roles. This saves time and money, while increasing your company’s agility and profitability to meet new market demands.
Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 32 years of practical experience guiding leaders to improve their hiring, coaching, and managing practices and achieve amazing results. Achieving business success always starts with having the right people in the right jobs. She has been an Authorized PXT Select® Partner for over 33 years. Contact Jeannette to learn more about state-of-the-art job-fit assessment tools or how to coach and manage your people to achieve incredible results.
A Note from Jeannette: Developing internal mobility in your company increases agility and improves the bottom line. What does it take? What are some of the issues and challenges that must be addressed? This week’s article covers common, yet overlooked, areas that need attention. Contact me for a confidential conversation to resolve what seems unresolvable.
Now is the time to get into focused action! Are there days you dread managing your people, projects, and team’s financial performance? You’re not alone! Everyone has those days. But continuing to hide behind excuses only hurts you and your future promotability. I have extensive experience guiding leaders to hire, coach, and manage their teams successfully, including helping you get out of your own way and working effectively with your team to achieve the required results. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.
“Bad behaviors in the workplace need to be addressed before bigger issues are created.” Jeannette Seibly
As a boss/leader, it’s important to address bad behavior before it impacts or hurts results for the company, client, and team.
Waiting and hoping the issue(s) will resolve itself is not a proactive strategy.
This lack of initiative usually backfires and will escalate into a bigger workplace issue that now costs time and money. Even worse, top talent and clients start leaving. Note: This article is focused on a team member, not the entire team. Contact me for help to address bad team behavior.
Proactive Steps to Resolve Bad Behavior
Be Aware: Pay attention to all of your team members’ behaviors, such as being late, dismissive of others’ ideas, and causing conflicts with team members and others. Is this a one-time occurrence? (There may be nothing to do depending on the severity of the behavior.) Or has it happened more than once? (It’s time to address.)
Talk 1:1: Schedule a meeting to discuss your observations and include any feedback you’ve received from others. Be sure that the meeting is confidential (not in your office) and is free from interruptions.
Express Concern: Start the conversation by expressing genuine concern for the well-being of the individual.
o “I’ve noticed some changes in your behavior recently (be specific: arriving late to meetings, argumentative), and I’m concerned about you. Is everything okay?”
Use Open-Ended Questions: This encourages the person to share their concerns and feelings. Be sure not to judge or fall into the “Ain’t it awful” trap.
o “What’s been going on lately that is causing this behavior?”
Listening and Understanding: Actively listen without comments. Silence works wonders if the person doesn’t respond or appear to understand.
Provide Support by Identifying Needs: Never assume you know what needs to be done. Ask the team member for what type of help s/he needs. This could include counseling services, additional training, or adjustments to their workload. If there is an issue with the team leader or another team member, resolve it without embarrassing the person you’re talking with (e.g., hurtful comments, ideas not being heard). If their role on the team or in their job isn’t working, it may be time to use a job fit assessment to determine how to restructure their work responsibilities.
Set Clear Expectations. Use straight talk when outlining the expected behaviors and performance standards. Together with the team member, create an action plan with specific and achievable goals, along with deadlines.
o “Let’s discuss what’s expected in terms of behavior and performance so we can work towards improving the situation together.”
Follow-up and Monitoring. It’s up to you to check in and monitor progress while providing the support required. This is where many bosses/leaders fail to make a positive difference. Use the Sandwich or Direct approach depending on the person … make sure it is constructive. Note: If there are the same excuses each day/week, it’s time for a come-down-to-reality conversation and a revised plan of action.
o I’ve noticed positive changes in your behavior, and I appreciate your effort. Let’s continue working on the remaining areas.” OR
o It’s been several weeks and there hasn’t been notable progress. Let’s review the plan and see what changes we need to make.
Encourage Feedback from Others. Have an open door where team members can share their concerns. But don’t fall into the trap of agreeing with every nuance that occurs (e.g., perceived slights, concern about others sharing off-the-wall ideas) – people are human beings – and are not perfect. Focus on performance and not personalities.
Appreciation Works. Remember to express your appreciation to each and every team member … this can make a big difference in modifying people’s behaviors.
o For additional training, use the “Get Your Brag On!” to guide employees to recognize their impact and successes.
Jeannette Seibly is a Talent Advisor/Leadership Results Coach with over 32 years of practical experience guiding leaders and bosses to improve their hiring, coaching, and managing practices and produce amazing results! And yes, achieving business success always starts with having the right people in the right jobs! She has been an Authorized PXT Select® Partner for over 33 years. Contact Jeannette to learn more about these state-of-the-art job-fit assessment tools or how to coach and manage your people to achieve incredible results.
A note from Jeannette: It can be difficult to address bad behavior … most bosses/leaders ignore it and hope it will resolve itself. The problem? It rarely gets better on its own and usually costs lots of time and money. Even worse, you will lose top talent and clients the longer it’s not addressed. This week’s article provides a proactive approach to address the issue now. Contact me with any questions – we can address how to resolve what seems unresolvable.
Now is the time to get into focused action! Are there days you dread doing what is needed to manage your people, projects, and team’s financial performance? You’re not alone! Everyone has those days! But continuing to hide behind excuses only hurts you and your future promotability. I have extensive experience and wisdom guiding bosses and leaders to hire, coach, and manage their teams successfully – this includes getting you out of the way and working with and through people effectively to achieve the results required. Contact me to learn more about my in-depth, one-on-one, customized coaching programs.