AfterShip

Booked and busy booth by day 🤓, villa party by night 🥂! Firstly, WOW to the huge turnout at our booth—thank you to everyone who stopped by to talk about all things post-purchase! We hope you enjoyed your ✨Aesop✨ goodies! To close off the first full day of eTail, we co-hosted AttentiVILLA alongside Attentive, Bazaarvoice, Mastercard, Kustomer, Pattern® and Yottaa. From the margarita bar to the golf simulator to the In-N-Out truck, it was THE place to be on Tuesday night. But time flies when we’re having fun, and tomorrow’s ALREADY the last day of eTail™ West. If you haven't already done so, swing by our booth (#803) and come chat!

NEXT WEEK! In just a few days, AfterShip will be attending eTail™ from in sunny Palm Springs ☀️😎🌴 Find us at booth #803 and see how we empower brands to elevate their post-purchase experience. Plus, pre-book a meeting or chat with a team on-site for some Aesop skincare gifts and a chance at a $250 Mejuri Gift Card: https://lnkd.in/dxsYgumM See you soon! 😉

Brighton Collectibles captured $4M in additional revenue by leveraging AfterShip's integration with Attentive—combining personalized SMS marketing with real-time order tracking. 📱 44% of SMS revenue driven by Attentive + AfterShip flows ⚡ 45% click-through rate on top-performing transit messages This is a testament to the power of smart automation and customer engagement. Who else is tapping into SMS + tracking for revenue growth? 🚀 Check out the full case study here 👉 https://lnkd.in/gyXFbXef

We’re better together! 💛🤝🧡 Our team is beyond thrilled to announce Kustomer and AfterShip’s newest integration, levelling up the support game and streamlining operations for merchants everywhere! 🎉 With this integration, Kustomer syncs directly with AfterShip Tracking and Returns, meaning support teams have access to real-time data right where they need it. No more delays, no more guesswork = faster resolution times and simplified returns management, all in one platform. This means a better post-purchase experience, data-informed operations, improved team productivity, and most importantly, happier customers 😊 Find out how AfterShip and Kustomer can turn your support team into a competitive advantage: https://lnkd.in/ghWgHkxW

At AfterShip, we empower brands to elevate their post-purchase experience. But don’t just take our word for it—hear directly from our valued customers. 😉 Join us at 🌴eTail™ 🌴 as AfterShip’s own Joe Wyatt takes the stage with Mejuri’s Kari Beiswanger, Senior Product Manager, to reveal how AfterShip has transformed Mejuri’s post-purchase experience. Learn why Mejuri chose AfterShip over other solutions and more! ✨ Don’t miss this insightful session. Find out more here: https://lnkd.in/dxsYgumM

Don’t fall behind your competitors by using the wrong tools. In the ever-evolving world of DTC #eCommerce, staying ahead means leveraging the latest technology to enhance customer experience. With consumer expectations skyrocketing, failing to adopt the tech stack can leave brands struggling to meet demands and worse, 🫨 losing ground to competitors. Join us on February 11 at 2pm ET as we uncover how to harness advancements in AI and automation to ensure your DTC eCommerce brand continues to thrive. Spots are limited, sign up now: https://lnkd.in/guxvr9zX

☀️🌴 We don’t think you’re ready for us, Palm Springs! 🌴☀️ We’re beyond excited to announce that AfterShip will be attending eTail™ from February 24 to 27 in sunny Palm Springs 😎! Find us at booth #803 and see how we empower brands to elevate their post-purchase experience. Plus, pre-book a meeting or chat with a team on-site for some Aesop skincare gifts and a chance at a $250 Mejuri Gift Card: https://lnkd.in/dxsYgumM We can’t wait to see you! 

In a rapidly evolving eCommerce landscape, this is how you win and stand out. 👇 Our latest must-read eBook shares agile strategies from leading industry experts who have their fingers on the pulse of technology, market trends, and strategic innovation, including Amazon, Attentive, ShipBob, Tapcart, Triple Whale, Ordergroove, and Kustomer. Download your free copy here: https://lnkd.in/g3rwBgYU

Proud to Welcome AfterShip as an eTail™ Palm Springs 2025 Sponsor! A seamless post-purchase experience isn’t just a nice-to-have—it’s a revenue driver. That’s why AfterShip, one of the most trusted names in eCommerce and omnichannel commerce, is helping brands boost loyalty and engagement with AI-driven delivery estimates, proactive tracking, exchange-first returns, and more. With 20,000+ customers—including Samsung Electronics, TOMS, and Kylie Cosmetics, LLC, —AfterShip is a Retail Technology Power Player transforming how brands optimize CX and reduce operational costs. Don’t miss Joe Wyatt (AfterShip) and Kari Beiswanger (Mejuri) in their must-see keynote case study on how a seamless post-purchase experience can drive operational efficiency, boost customer loyalty, and support scalable growth. Will I see you there? #eTail #RetailInnovation #CustomerExperience #AfterShip

🚀 We’re Hiring: Enterprise Customer Success Managers – Toronto, Canada! 🇨🇦 AfterShip is on the lookout for Enterprise Customer Success Managers to help our customers succeed and grow with our post-purchase solutions! We're hiring for both English and Bilingual (English & French) roles. What You’ll Do: 🔹 Own and grow relationships with enterprise clients 🔹 Drive customer adoption, retention, and expansion 🔹 Collaborate with internal teams to ensure customer success What We’re Looking For: ✅ 2+ years in Customer Success, Account Management, or SaaS Sales ✅ Strong communication and problem-solving skills ✅ Ability to drive engagement with enterprise clients ✅ For the bilingual role: Fluency in English & French (B2+ level or higher) At AfterShip, we’re helping businesses deliver seamless post-purchase experiences. Want to be part of our journey? Apply today or DM me to learn more! #CustomerSuccess #CSM #Hiring #AfterShip #SaaS #Ecommerce #BilingualJobs