Moneythor

In the era of personalised digital services, brands like Netflix, Google, and Amazon have transformed customer expectations. By leveraging data and making personalisation a core offering, they’ve redefined what it means to deliver exceptional customer experiences. Now, it’s the banking sector’s turn. Personalisation is no longer a luxury—it’s a necessity. Today’s customers expect financial services that understand their unique needs, preferences, and goals. Whether it’s proactive advice, customised alerts, or product recommendations that align with individual lifestyles, the ability to deliver tailored experiences is shaping the future of banking. Banks that embrace this shift will deepen relationships with their customers, foster trust, and unlock new growth opportunities. The tools and technology are here—it’s time to harness them. Let’s talk—how is personalisation reshaping the banking landscape, and how can your institution stay ahead? #PersonalisedBanking #DigitalFinance #CustomerFirst #BankingInnovation #FutureOfFinance

AI and personalisation seem like a perfect match in theory. However, financial institutions must be mindful of AI's limitations and approach its implementation responsibly to unlock its full potential. To make AI work for your bank, here’s how to do it right: - Build ethical safeguards: Establish frameworks to monitor AI outputs, ensuring transparency and fairness. - Combine AI with human oversight: AI can process data quickly, but human judgment remains essential to validate insights and handle sensitive decisions. - Prioritise responsible data usage: Customers trust banks with their data—use it to deliver personalised experiences without compromising privacy. As banks balance the promise of AI with its risks, those that succeed will not only innovate but also reinforce the trust that forms the backbone of banking relationships. What’s your bank’s strategy for blending AI’s capabilities with a human-first approach? #AIinBanking #Personalisation #DigitalBanking #BankingInnovation #EthicalAI

What does it take to launch a standout digital bank? Trust Bank entered the market with a bold proposition, using personalisation and an advanced referral program to accelerate growth. Here’s what they did: - Delivered tailored multi-step referral campaigns that resonated with customers. - Leveraged gamified experiences to drive increased engagement. - Built seamless, intuitive digital experiences from day one. Discover how personalisation can power growth and customer loyalty in digital banking. #DigitalBanking #Personalization #CustomerEngagement #FinancialTechnology

How does one of Australia’s largest banks deliver personalised experiences at scale? Serving millions of customers, ANZ leverages advanced personalisation technology to: - Provide tailored financial guidance for better customer outcomes. - Use real-time data insights to deliver relevant, impactful support. - Build deeper customer relationships through scaled personalisation strategies. Discover how personalisation drives customer engagement and loyalty for leading banks in APAC. #DigitalBanking #PersonalizationAtScale #CustomerExperience #BankingInnovation

Are banking apps keeping up with customer expectations? Today’s customers demand more than just transactions—they want personalised insights and tools that help them achieve their financial goals. Here’s why personalisation is essential: - 70% of customers expect tailored financial advice based on their spending habits, demonstrating the growing demand for meaningful engagement. - Apps utilising AI and predictive analytics achieve up to 40% higher engagement, offering real-time nudges and recommendations that resonate with users. - Gamification and financial wellness tools increase retention by 50%, empowering users to make smarter financial decisions while keeping them engaged. But it’s not just about features—personalisation builds trust, loyalty, and deeper relationships in an increasingly competitive market. As banking apps become more customer-centric, how is your app evolving to meet these demands? Read more here - https://lnkd.in/db7eH-KF. #DigitalBanking #Personalisation #CustomerExperience #Innovation #CustomerEngagement #CustomerLoyalty

🎉 Congratulations to the barq team for reaching an incredible milestone – onboarding 1 million customers in your first month! 🚀 As a pioneering fintech startup from Saudi Arabia, barq is transforming the financial landscape with its innovative approach. We’re proud that barq has chosen Moneythor's all-in-one personalisation software to power their personal financial management, money management tools, and customer referral and loyalty programs. The result? An engaging, gamified customer experience that drives superior customer satisfaction and loyalty. Here’s to your continued success and a bright future ahead! 🌟 #Fintech #CustomerExperience #DigitalBanking #Personalisation #barq

Thanks to Nikkin Online for covering our recent webinar in Japan. It was an excellent opportunity to highlight the power of our multi-step personalised campaigns and demonstrate how our clients, Ogaki Kyoritsu Bank Ltd and THE CHIBA BANK, LTD, have successfully implemented our solution to create engaging experiences for their customers. It’s rewarding to share real-world examples of how our technology is helping Japanese banks drive meaningful connections with customers. https://lnkd.in/eaiJFRsx Martin Frick Tsuji Hitoshi, CFP CMA Lorna Waldron Masayuki O. #digitalbanking #japanesebanks #nikkin

Thanks to Nikkin Online for covering our recent webinar in Japan. It was an excellent opportunity to highlight the power of our multi-step personalised campaigns and demonstrate how our clients, Ogaki Kyoritsu Bank Ltd and THE CHIBA BANK, LTD, have successfully implemented our solution to create engaging experiences for their customers. It’s rewarding to share real-world examples of how our technology is helping Japanese banks drive meaningful connections with customers. https://lnkd.in/eaiJFRsx Martin Frick Tsuji Hitoshi, CFP CMA Lorna Waldron Masayuki O. #digitalbanking #japanesebanks #nikkin

That’s a wrap on another incredible year at Singapore FinTech Festival 🌏✨ It was a packed 3 days filled with insightful conversations and connections. Here’s a quick recap of our highlights: ☕️ Over 400 cups of coffee served by our in-booth barista to keep attendees energised and engaged. 🎡 600+ spins on our virtual wheel and 100+ on our physical wheel, bringing a little fun and surprise to our visitors. 🍽️ 10 special invitees joined us for an intimate roundtable dinner, where we discussed trends, challenges, and opportunities in a relaxed setting. 💬 100s of meaningful conversations with industry experts, partners, and innovators - exploring the future of personalisation, customer engagement, and loyalty in banking. Thank you to everyone who stopped by to chat, connect, and explore new ideas. Already looking forward to seeing what next year’s festival will bring. Connor Larkin Martin Frick Vivek Seetharaman Nathalie Benzing Olivier Berthier Lorna Waldron Thibault Weintraub Stéphane Nouy Yasmine Yaap Juswin Lim #SFF2024 #DigitalBanking

Exciting times ahead as we kick off Day 1 at the Singapore FinTech Festival! Join us at booth 4A31 in hall 4 to discover our Advanced Referral Management Program that’s designed to elevate your business strategy. And while you’re exploring, treat yourself to a complimentary coffee on us. Let’s connect and innovate together in the heart of FinTech! 🚀 #Moneythor #SFF2024 #FinTech #Event #AdvancedReferralManagementProgram #Business #strategy #DigitalBanking