More and more redeliveries, added expenses, and frustrated customers in Europe in the last few quarters 😵💫 What strategies do you use to boost first-attempt deliveries?
Missed deliveries aren't just a minor inconvenience - they have a real impact on your business. In Q4 2024, first-attempt delivery success in Europe fell to 85.74%. This translates to: ▶︎ Increased customer service inquiries: "Where is my order?" is a question no one wants to hear on repeat. ▶︎ Lost revenue: Failed deliveries can lead to higher return rates and decreased customer lifetime value. ▶︎ Damaged brand reputation: Consistently failing to deliver on promises can erode customer trust. Parcel Perform offers a suite of solutions to help you optimize your delivery experience and keep customers coming back for more. Book a demo with us today: https://hubs.li/Q037j0L40 #ParcelPerform #eCommerceLogistics #SupplyChain