PwC South East Asia Consulting

The key to deploying #GenAI successfully? Start with trust and a focus on data governance and security. These guidelines for deploying GenAI successfully can help you achieve #ROI today, #transformation tomorrow and trust in your GenAI security and output every step of the way: https://pwc.to/3V16WPK Winston Nesfield | Simon Gealy | Andrew Taggart | Charles Loh | Martijn Peeters | Shahrin Ismail | Vilaiporn Taweelappontong | Veronica R. Bartolome

The case has been made for finance professionals to invest in data-driven decision making and upskilling amid the shift to integrate sustainability into corporate strategies. PwC Malaysia's latest publication calls for greater C-suite involvement and reflects on how finance can lead the charge in enhancing stakeholder trust on the path to net-zero: https://bit.ly/4fZmGeN #Finance #Sustainability Daniel Bell | Ivan Phuah | Rakesh Mani | Yandi Irawan | Parul Munshi | Andrew Taggart | Shahrin Ismail | Mansi Singh | Neha Mani | Jonathan Sharp | Rimko Nurral | Winston Nesfield | Simon Gealy | William Choong, FCPA(Aust.) | Karan Dhanwani

🤖 GenAI has the potential to enhance productivity by augmenting human jobs and improving collaboration between humans and machines. 📝 PwC's latest research in collaboration with the World Economic Forum focuses on how early adopters of GenAI are leveraging it across the workforce, its impact as it’s implemented, as well as the valuable lessons learned along the way. 🔎 Read the full report to discover insights from early adopters, four different deployment scenarios, and an actionable framework that can help organisations shape their GenAI workforce approach: https://pwc.to/3AWIAQp #GenAI #WEF #GenAIAdoption Martijn Schouten | Parul Munshi | Dr. Pirata Phakdeesattayaphong | Satu Aavikko | Winston Nesfield | Simon Gealy | Andrew Taggart | Charles Loh | Shahrin Ismail | Martijn Peeters | Johnathan Ooi | Veronica R. Bartolome

CEOs have high hopes for #GenAI to transform the way work gets done, but widespread adoption across the workforce hasn’t quite taken hold. Only 12% of respondents of PwC's 2024 Global Workforce Hopes and Fears Survey said they use the technology every day. Those daily GenAI users stand out in four significant ways, and can set an example for their colleagues as companies seek to spur wider adoption: https://pwc.to/48iFSAX Get more insights on the world of work from 19,500 workers in 14 territories across Asia Pacific in PwC's flagship Hopes and Fears Survey 2024: https://lnkd.in/gPHxBKgj Martijn Schouten | Parul Munshi | Dr. Pirata Phakdeesattayaphong | Satu Aavikko | Winston Nesfield | Simon Gealy | Andrew Taggart | Charles Loh

A recent study from PwC Nederland shows that changes in the business model contribute significantly to productivity growth. Based on 18,000 companies across sectors around the world, the data shows that companies at the forefront of changing their business model can realise a productivity gain of 1.5% to 8.5% compared to companies that lag. Explore the connection between business model reinvention and productivity growth in more detail: https://pwc.to/3ChgZJW #BusinessModelReinvention Simon Gealy | Andrew Taggart | Charles Loh | Shahrin Ismail | Martijn Peeters | Vilaiporn Taweelappontong | Veronica R. Bartolome | Johnathan Ooi | Eugene Macey

PwC Thailand’s 2024 Symposium - how to drive finance transformation with Gen AI, use cases of AI improving operational efficiency and accuracy and C-suite panel talk. Thanks all my panelists for giving invaluable insights on how to integrate AI into their financial strategies and transforming their organizations.

Incredibly energising to bring our #AsiaPacific Consumer Markets leaders together in Jakarta for a few days of learning, sharing and planning 🙌 🇮🇩 We had PwC representatives from far and wide across our Asia Pacific territories, in addition to global sector leadership representatives who joined us from the US, France and the UK. What made it special was the depth of client interactions over several days - from visiting the offices of a large local retailer together, to hearing perspectives from FMCG MNC leaders, and capped by a showcase on the #FutureOfRetail for 30+ local retail leaders, bringing the very best of PwC’s sector experience from across the world to Asia. It is an exciting (and yes, complicated) time for the #Consumer and #Retail sector in Asia Pacific that will require drawing on global best practices and delivering together for clients in locally relevant ways. Really great to see our sector community rally around this mission! 💥 And a big #thankyou to PwC Indonesia for being the perfect hosts this week! 🙏 Sri Nair Colby Cringle Sabine Durand-Hayes Kelly Pedersen Alison Furman Lisa Hooker Eddy Rintis Martijn Peeters Navarro Carlos Philippe Pestanes Brian Man Pete Chambers Ravi Kapoor Chik Aun Foo Karin Shenkar Myles Gooding

Some #risks are so all-encompassing they go unnoticed, hiding in plain sight, resulting in an untenable mix of gaps, duplication and missed opportunities. So how can your organisation tackle such a pervasive risk? Start here: https://pwc.to/3UDtLcd #Technology #People #Strategy #DigitalTransformation Raymond Teo | Richie Tan | Rishi Anand | Charles Loh | Norliza Mazni Nawi | Shahrin Ismail | Simon Gealy | Andrew Taggart | Martijn Peeters | Veronica R. Bartolome | Johnathan Ooi | Richard Chong

Our Front Office Transformation Leader Eugene Macey had the pleasure of engaging with senior leaders across the #Insurance ecosystem on November 21 at the Thailand Insurance Symposium 2024. Premised on "Innovating for Tomorrow: The Future of CX & Digital Workbench in Insurance", Eugene unpacked the future of insurance by: 🚀 Elaborating how #GenAI is disrupting today's insurance industry and sharing how futuristic innovations like smart dust and brain-computer interfaces are redefining the insurance landscape 🚀 Delving into Global, Asia Pacific, and Thailand-specific insurance and customer trends and showcasing how customers of today have evolved with new expectations and demands 🚀 Introducing the concept of the Digital Workbench - the glue that connects a firm's customer touchpoints to its data and core systems - and sharing how its AI-powered tool can deliver exceptional results #PwCProud #CustomerExperience #DigitalTransformation #SustainedOutcomes Simon Gealy | Andrew Taggart | Winston Nesfield | Mansi Singh | Vilaiporn Taweelappontong | Jonathan Sharp | Neha Mani | Rimko Nurral | Charles Loh | Shahrin Ismail | Martijn Peeters | Johnathan Ooi | Shalindra Soysa | PwC Thailand

Service centers are the heart of an organisation, on the frontline of #customer connection, creating empathy, providing solutions, and inspiring loyalty. However, customer expectations have outpaced the adoption of technology solutions, leading to challenges in delivering exceptional service. Addressing these challenges requires a thoughtful blend of #technology, #strategy, and human empathy, enabling service centers to meet and anticipate the evolving needs of their customers. While organisations should incorporate a #data-led approach - backed by #AI innovations - underpinning these should be a relentless focus on the needs of the customer and delivering a product or service that meets demand, explains Eugene Macey, our Front Office Transformation Leader. In this article by PwC and Salesforce, understand the art of reinventing your business of customer service with data and AI: https://lnkd.in/gyEWumiP #DigitalTransformation #CustomerExperience Tristan Hockley | Shuchi Mehta | Emily Wilhelm | Simon Gealy | Andrew Taggart | Charles Loh | Winston Nesfield | Marc Philipp | Martijn Peeters | Rakesh Mani | Vilaiporn Taweelappontong | Veronica R. Bartolome | Shahrin Ismail | Johnathan Ooi | Shalindra Soysa | Samuel Bong